JD.COM customer service needs training after the interview. In the process of training, if you can't meet the needs, you will be eliminated because of incompetence.

JD.COM is a China e-commerce company headquartered in Beijing. It is one of the two largest B2C online retailers in China in terms of transaction volume and revenue, and also one of Fortune Global 500 companies. The company was founded by Liu on July 2004 1998, and its retail platform was launched in 2004. It started as an online magneto-optical store, but soon diversified, selling electronic products, mobile phones, computers and similar products. JD.COM is the world's leading delivery company for UAV automation technology, robotics and artificial intelligence, with the largest UAV delivery system, infrastructure and capabilities in the world. It has recently started testing robot delivery services, making drones to deliver goods to airports, and operating unmanned delivery by launching the first automatic truck.