The basic process of claim settlement:

(1) displays insurance documents.

(2) Show me your driver's license

(3) Show me your driver's license

(4) Show the identity card of the insured.

(5) show the insurance policy

(6) Fill in the accident report form

(7) Fill in the details of the accident.

(8) Fill in the informant, driver and contact telephone number in detail.

(9) Check the appearance of the vehicle and take photos to determine the damage.

(10) The adjuster leads the owner to check the appearance of the vehicle.

(1 1) Take photos to investigate the damage according to the contents of the report filled out by the owner.

(12) The adjuster reminds the owner whether there are valuables on the vehicle.

(13) sent to the maintenance station for maintenance.

(14) The claim adjuster issues a task list to determine the maintenance items and maintenance time.

(15) Owner's signature for approval

(16) The owner handed over the vehicle to the maintenance station for maintenance.