1, think twice before you speak
In the process of communicating with people, it is often because of saying something wrong that others are unhappy, so we should avoid saying something wrong. The best way, of course, is not to say. In order to avoid saying inappropriate words, before you say anything, you should first think about what you want to say, what you should say, how others will react after you say it, and think from the other person's standpoint.
If you find that you made a mistake, apologize immediately.
It is human nature to make mistakes. It is also important to be brave enough to admit your mistakes. Once you find that your words hurt others, don't have the cheek to refuse to apologize. Everyone occasionally says something wrong, but once they realize that they have said something they shouldn't, they should immediately find ways to make up for it and minimize the negative impact.
Pay more attention to other people's reactions. If you say something wrong and the other person's face turns ugly, you must apologize sincerely at once and don't make excuses for your mistakes. If the other person doesn't show so much concern, you need to simply apologize to the other person.
Never argue who is right or wrong in communication.
Some people are more competitive. No matter who you talk to or say, you must win, lose and win. I often like to find loopholes in other people's words, argue endlessly about some details, or like to correct other people's mistakes to show off my knowledge and eloquence. Such people will certainly leave a deep impression on others, but they will leave a bad impression. These people often ignore the most basic communication principles, because they regard communication as a debate rather than a process of exchanging information, ideas and feelings with each other.
Step 4 choose the right time to talk
Before you express your opinion, you must first make sure that the other person is ready and willing to listen. Otherwise, it will only waste energy, play the lute to a cow, and miss a great opportunity to let others accept opinions in vain. It is difficult to meet the best time, but it is not difficult to meet the right time for conversation.
5, right things, not people
The purpose of communication is to solve things, not to quarrel. If communication is about things, it is about solutions; If communication is about people, it will turn into quarrels and even personal attacks, and the problem remains unsolved.