The first lecture: the cultivation of etiquette and cultural literacy-the necessary "military food" for business elites
I. Etiquette and China
Second, the new concept of business etiquette
Third, the charm cultivation of business elites.
The second lecture: shaping the professional image of business etiquette
First of all, create a confident and elegant business image.
Second, the role of first impression.
Third, the appearance
Fourth, instruments
The third lecture: communication etiquette in business etiquette
First, the meeting etiquette
Second, handshake etiquette.
Third, the use of business cards.
Fourth, WeChat etiquette.
Lecture 4: Reception etiquette in business occasions.
I. Principles of Business Reception
Second, VIPs lead the etiquette.
Third, the etiquette of VIP reception seating
Fourth, the etiquette of serving tea and pouring water.
V. Farewell Etiquette for VIPs
Lecture 5: Telephone Etiquette in Business Communication
First, the preparation before answering the phone
Second, the basic etiquette of answering the phone
Third, the etiquette of calling.
Lecture 6: Business charm and etiquette.
First of all, elegant posture and elegant manners.
Second, elegant and decent body language and gestures.
Third, use smiles and eyes to show charm.
Lecture 7: Business social dining and banquet etiquette
First, the cultural differences between Chinese and Western diets
Second, western food etiquette
Third, China banquet etiquette.