Determine the necessary capabilities of personnel engaged in work that affects the conformity of product requirements.

First of all, clarify the job requirements of employees. Pay more attention to the practical experience of employees, and require certain work experience on the premise of academic qualifications. Some positions also have requirements for foreign languages and computers;

Two, when applicable, provide training or take other measures to obtain the required ability.

Through the evaluation of employees' ability, whether they can meet the needs of the post; If you can't meet the job requirements, you can meet the job ability requirements through training or other means, or through dismissal, post adjustment and post rotation.

Third, evaluate the effectiveness of the measures taken to ensure that employees acquire the required capabilities.

Pre-employment training and evaluation; Performance evaluation. Confirmed program operation, such as master taking apprentice, etc.

Fourth, ensure that employees realize the relevance and importance of their activities and how to contribute to the realization of quality objectives.

The emphasis is on human consciousness training. Enterprises should improve employees' quality awareness through publicity and education, internal communication or reward and punishment mechanism. On the other hand, the improvement of quality consciousness can enhance employees' sense of responsibility and work consciousness, realize the relationship and importance between their work and quality system, and how the work of this position can contribute to the realization of quality objectives, so as to strive to achieve quality objectives.

5. Keep proper records of education, training, skills and experience: records, notices, attendance sheets, plans, teachers, teaching materials, main contents, blank papers and transcripts of general training activities; Continuous record of four aspects of personnel ability that affect quality; Personnel qualification records when necessary.