Every employee should summarize his work in stages, find problems in the summary, draw lessons from experience and make clear the future work direction. The following is my personal summary essay on doctors' medical work. Welcome to read!
Personal summary of doctors' medical work mode 1 With the care of leaders and the sponsorship of colleagues, the tasks led by leaders have been successfully completed, and the work attitude and professional skills have been greatly improved, mainly in the following aspects:
First, strengthen the concept of doing things and embody people-oriented.
For a long time, I have always insisted on taking the satisfaction of patients as the first standard of my work, the voice of patients as the first signal, the needs of patients as the first choice, and the interests of patients as the first consideration to carry out medical work in a down-to-earth manner. The service principles of people-oriented, patient-centered and quality-centered are infiltrated into all aspects of medical services, and patient satisfaction is the first standard.
Firmly establish a patient-centered consciousness and try our best to provide warm and thoughtful services for patients. I often use my spare time to learn the knowledge of hospitality etiquette and business etiquette, and reflect my personal cultivation in my words and deeds. In medical work, we actively sponsor patients to deal with all kinds of hardships encountered in medical treatment, so that patients can feel warm and thoughtful work infection and the care and consideration of medical staff.
Second, improve the skill level and build a medical brand.
High-quality and high-level medical service is a neural index for patients, their families and society to evaluate the satisfaction of medical workers. I always regard strengthening medical quality, improving professional skills and building excellent skill brands as a nerve grasper to improve people's satisfaction. Strict implementation of hospital rules and regulations, regular self-examination, found the problem, take measures to improve.
As a medical staff, working for patients is both a responsibility and an obligation. In order to be stronger and bigger in the shortest time, I think we should first improve the service quality and satisfy every patient, so as to expand the popularity of our hospital. After taking part in the work, I strive to improve my ideological quality and professional ethics, correct the attitude of the master, worry about the patient's urgency, think about the patient's thoughts and try my best to serve the patient. Take good care of patients and be kind.
I try my best to combine theoretical knowledge with practical experience. In this process, I constantly sum up my study measures and clinical experience, strive to cultivate my ability of thinking, solving problems and working independently, and cultivate the noble idea of serving the people wholeheartedly and the professional quality that medical workers must have. After nearly a year's work practice, I have mastered the writing of medical documents such as medical records, course records, consultation records and discharge records.
I will continue to strive to improve myself in my future work, and sincerely hope that hospital leaders and colleagues will give me valuable criticisms and suggestions, correct existing mistakes, supplement my own shortcomings, and sponsor me to become a qualified medical worker and a supporter and successor of socialism. In the future, I will seriously hand over my shortcomings, carry forward my achievements, study hard, work hard, be a qualified medical worker, and make my own contribution to building a harmonious doctor-patient relationship in an all-round way!
It's been a year since two people summarized the doctor's medical work mode, and I feel that what I'm doing now is similar to instructing doctors. Take a real guide doctor to receive patients at the guide desk every day. Under the correct leadership of hospital leaders and nursing department, taking patients as the center and insisting on people-oriented has pushed our work to a new level. My work is summarized as follows:
Our work includes consulting, accompanying doctors, sending doctors, communicating and coordinating, checking patients with mobility difficulties and inpatients, providing wheelchairs and flat cars free of charge, distributing various newspapers, health education publicity materials and department profiles; These things are unremarkable, but done well, they can provide great convenience for patients, make them feel happy and gratified, and then increase their goodwill and trust in the hospital. If it is not done well, it will affect patients' evaluation of the hospital and destroy the overall service image of the hospital.
After working for a long time, some people will despise our work, thinking that it has neither technical content nor economic benefits, and it is trivial and hard. Without a strong sense of professionalism and responsibility, the passion of our employees can easily be exhausted in ordinary trivial matters day after day, and passion is the most valuable service quality. Losing passion in service is like losing one's soul.
First of all, establish new concepts and improve employees' sense of professional responsibility.
1, serving patients well means knowing the hospital environment and related matters. Our staff is the patient's "green card". When the patient comes to see a doctor, we are the reception staff. Patients come to consult, we are consultants; The patient is inconvenient to move, and we are accompanying doctors; Patients are not satisfied with the services of other departments. We are coordinators, and our ultimate goal is to do everything possible to meet the needs of patients. Open patients' hearts with sincere dedication and sincere service and win their trust.
2. To serve patients well, it is necessary to be a hospital "walking dictionary" that patients can't get into the exam. As the first stop of hospital service, we have to contact people of different ages and personalities every day. How to make these people with different needs come here satisfactorily is a test of our staff's knowledge, wisdom and communication skills. We should not only be familiar with the environmental characteristics, technology and equipment of the hospital, but also be familiar with the specialty, diagnosis and treatment scope, characteristics and expert characteristics of the department. Meet the needs of patients, and win the trust and recognition of patients through appropriate conversation and extensive knowledge. It builds a bridge between patients and hospitals.
Second, through various trainings, the overall quality of employees has been improved.
The key to improving service quality lies in the improvement of service personnel's quality, but it can't be achieved overnight. We should master certain theoretical knowledge and professional skills, and improve the quality of consultants by formulating relevant responsibilities, systems, codes of conduct, professional training and etiquette training, so that our staff can have a high degree of professionalism. Our work, like other nursing work, should not be underestimated, and it is a window to reflect the quality service of the hospital. Only by understanding from this height can we actively and enthusiastically help patients who come to see a doctor.
Third, scientifically manage the outpatient area and create an orderly medical environment.
Outpatients are eager to seek medical treatment, which often leads to unnecessary crowding and quarrels. If it is not handled properly, it will lead to confusion. We nurses should be compassionate, treat patients as their friends and relatives, understand and understand the pain and troubles caused by diseases, grasp the patients' mentality and various needs in time, and patiently answer their questions. At the same time, we should keep a cool head, calm patients' impatience, do a good job of persuasion, seek medical treatment in an orderly manner, and maintain the order of outpatient service. In addition, the guiding nurse is responsible for keeping the outpatient environment clean. For example, when she sees patients and their families smoking or littering everywhere, she can boldly and politely correct them, so that every patient can consciously abide by the relevant rules and regulations of the hospital and create a quiet, orderly and clean medical environment.
In a word, "guiding diagnosis" seems to be a relatively easy job, but it is not easy to be an excellent guide. You should not only pay attention to the correct appearance, but also keep a positive mood at all times and know some communication skills and simple medical knowledge. More importantly, you should have a high degree of sympathy, think about the patient's thoughts, be anxious about the patient's urgency, understand the patient, and devote yourself wholeheartedly to your work. Through the morning meeting time every day, all the consultants are trained, with good praise and wrong criticism, and continuous improvement is made in view of the shortcomings in the work, so that the consultation work can be improved, the practical difficulties can be truly solved for patients, and the social and economic benefits of the hospital can be positively promoted.
A year has passed since the personal summary of doctors' medical work. After a year of hard work, we can finally say that we have made more progress in our continuous growth.
As a hospital doctor, I have been working hard for a year. This year is also a memorable year for me. I believe that with my growth, I will make greater progress. These are all things I will do well. I believe I can do well, and I will get the best development in my constant growth. In the years to come, continue to adhere to:
First, ideologically
Engage in medical activities and keep up with the international and domestic situation; Obey the leadership, unite with colleagues, love their posts and work hard, and have no medical errors and disputes; In our work, we should take patients as the center, consider patients wholeheartedly, and choose simple medical special methods to achieve the most ideal medical special effect based on the principle of "economy, economy, environmental protection and excellent efficiency".
Two, under the leadership of the director, adhering to the fine traditions and style of work in the past.
Study hard, be diligent in summing up, and carry out "removing the rough and selecting the essence, removing the false and retaining the true, from the outside to the inside, removing the dross and taking the essence" on past experience.
More perfect and skilled application of various medical special methods and techniques, such as nerve block in various parts, regional block, various general medical special methods and puncture techniques, as well as the maintenance and use of various instruments and equipment.
Provide guidance and counseling to interns, junior residents and attending physicians, combine theory with practice, learn and master the operation technology and workflow of special methods of basic medicine, and set an example to give full play to the due role of a deputy chief physician.
Third, the work performance compared with the previous year, the number of medical cases has increased.
The specialization level of day care has improved; Learn and master the specific application of several new drugs in special medical departments; Medical specialties for children and the elderly are more handy.
In the future, we should be better at learning and summarizing, keep pace with the times, learn to master newer and better medical technology, benefit society and patients, and improve and enrich our lives.
That's it. As a doctor, you must have a high sense of responsibility.
Saving lives is our bounden duty. I believe that with the growth of time, my medical skills will improve more.
But these are not the most important. Thought comes first. As long as I serve the people, I can do better. I believe I can do it well.
Personal Summary of Doctors' Medical Work In the past 4 1 year, I have carefully studied Medical Ethics Standards and Implementation Measures for Medical Staff, Eight Prohibitions on Discipline in Health Industry, and Implementation Measures for Medical Ethics Assessment for Medical Staff (for Trial Implementation), which made me fully realize the importance and necessity of strengthening the construction of medical ethics and firmly establish the idea of serving the people wholeheartedly, taking patients as the center, serving patients and contributing to the modernization cause. The construction of medical ethics is an important part of the construction of spiritual civilization and an indispensable spiritual pillar for the construction of Socialism with Chinese characteristics. Medical staff are the guardians of people's health. Whether medical ethics is good or not is a major event closely related to the broad masses of the people.
In the process of practicing medicine, I always remember that serving the people is the key. Its core is to respect and care for patients, create a civilized and harmonious medical environment, and form a doctor-patient relationship of equality and mutual understanding. As a medical staff, professionalism is very important. Dedication means being loyal to one's duties, loving one's job, taking patients as the center and relieving patients' pain wholeheartedly. Strive for perfection in work and be extremely responsible for patients. Indifferent to fame and fortune, caring for patients and willing to contribute.
No matter how the times change, how medicine advances, and how to heal the wounded and rescue the dying, humanitarianism will still be the highest criterion that our medical staff pursue all their lives, and it is also a benchmark for action that we should always remember!
Secondly, the medical and health service industry was a special industry in the past year. It is made up of many people. As a medical worker, this work is very hard. I always bear great mental pressure, and I am often criticized by patients and their families, and I don't understand and cooperate. Only by finding the value of life can we feel the happiness in the ordinary. No matter how the times change, how medicine advances, and how to cure diseases and save lives, humanitarianism will remain the highest principle that our medical staff pursue all their lives, and it is also a benchmark for action that we should always remember.
Personal summary of doctors' medical work Fan Wen 5 This year, based on the principle of "consolidating advantages and developing steadily", we have done the following work in the past year:
1, give consideration to the new building, the main building, the whole hospital, especially the new building, to achieve a "zero" breakthrough in infusion response. Through the inspection system, drug quality loopholes 12 cases and disposable goods quality loopholes 29 cases were blocked throughout the year.
2. Adopt joint-stock management mode, pay attention to nursing quality and excellent service, and rationally use nursing staff to ensure that patients' basic nursing is in place. Emphasize the environmental management of the ward, and completely put an end to the problems of dirty, chaotic and poor environment in acupuncture department, and the drying of urine pads everywhere.
3. Strengthen the training of young head nurses in Xinsha from the aspects of business skills and management theory, so that they can mature as soon as possible and become the backbone of management. After passing the examination this year, five deputy head nurses became full members and three were promoted to ward deputy head nurses.
4. Strengthen external publicity. This year, he presided over and planned a large-scale celebration of "512 Nurses' Day", which was well received by city leaders and nursing experts. Actively explore the publicity space of Xingyuan Daily, Daily News, Tianjin Daily and Tianjin Radio and Television Station, and show the hard work and dedication of nurses through health education, story reporting and works exhibition.
5. Pay attention to the continuing education of on-the-job employees and hold college-level lectures with a penetration rate of over 90%. Hold training courses on basic knowledge of traditional Chinese medicine for newly assigned employees and newly transferred employees. Completed the annual theoretical and operational assessment of nursing staff, and the qualified rate reached 97%. Pay attention to the quality education of nurses, carry out the education of "respecting life and caring for patients", advocate a number of donation activities, and offer love to patients in hematology and cardiac surgery.
6, to meet the annual quality control inspection organized by the Municipal Health Bureau, our hospital nursing performance reached the standard, with a total score of 96 points, ranking first in the city.
7. Personal self-construction: This year, it won the title of "Excellent Nursing Worker in Tianjin". Through studying in the United States, I brought back some advanced management experience and actively summarized clinical experience. This year, I finished 3 national papers, 2 conference papers and 1 summary.
As the director of nursing department, I pay special attention to my honesty and self-discipline. I suffer first, then I have fun. Stick to work in spite of illness and personally lead the head nurse and the head nurse to check each position. Strive to improve ideological understanding, actively participate in the construction of nursing branches, and develop more youth echelons. At present, Xinsha's team has grown to more than 20 people, mainly young clinical backbones, which makes the nursing branches show positive vitality and vitality.
The smooth development of nursing work and the improvement of nursing level are the results of the correct decision of leaders headed by Dean Shi and the joint efforts of grassroots nursing staff at all levels. Next year, the nursing department will set up its own academic journal, improve the academic level of nursing, give full play to the advantages of traditional Chinese medicine and integrated traditional Chinese and western medicine, and strive to make the nursing quality of our hospital internationally certified.