1, pre-job training

For each new employee, the company will carry out pre-job basic training, and only after passing the training can they take up their posts. First, carry out quality education for new employees, establish the consciousness of "customer first, safety first", and enhance employees' confidence in undertaking quality cleaning services.

◆ Training content:

(1) Labor skill training: including on-site technical and skill training, so that each employee can be familiar with the skills of correctly using various cleaning tools (such as pushing dust, mopping the floor, broom, scraping glass, etc.). ), learn to operate common cleaning machines (such as sweeper, carpet washer, multifunctional dust collector, water suction machine, etc. ), maintenance methods of various building materials, and cleaning procedures and methods in different areas.

(2) Behavioral ethics training: professional ethics, polite language, work service attitude, gfd and behavior.

(3) Safety knowledge training:

A) If the project has special safety requirements, provide safety requirements training according to the service project.

B) Conduct safety operation procedure training according to company rules and regulations.

◆ Training methods:

(1) Live presentation.

(2) Business guidance in work practice.

(3) TV video teaching, etc.

2, on-the-job training

For employees with certain practical work experience and ability, the company adopts the method of combining theory with practice, so that the trained employees can learn more knowledge directly and operate more practically. Through training, they can create their desire to work actively and better, and at the same time, employees can learn more work experience to meet different types of work needs and meet customer requirements.

◆ Training content:

(1) Material use control.

(2) Common professional cleaning.

(3) Special cleaning skills and procedures.

(4) Daily maintenance rules of common cleaning machines.

3, management personnel training

(1) Due to the need of market competition, the company must have a high-quality management team; The company must regularly train, strengthen and update the management knowledge of managers, and constantly improve their management level and comprehensive quality.

(2) Trained personnel will better adapt to the company's management mode, have the decision-making idea of absolute service from superiors, be able to actively learn business and master technical skills, and have a strong sense of team and service; In the spirit of daring to think, dare to do and make progress, the company takes effective measures to unite these people with both ability and political integrity and complete low-cost and high-efficiency cleaning services with high-standard professional technology and skills.

◆ Training content: (1) Consolidation of staff training.

(B) staff ideological education and corporate culture publicity.

(c) Improve basic cleaning skills and special treatment.