1. The training object in the scheme is interns who have just entered the front office of a four-star hotel, and the purpose is to use the training scheme for pre-job training of departments.

2. Let the grass-roots managers at the front desk directly train the interns at the front desk with the training plan you planned. Through training, the interns can effectively master all or part of the operation skills and professional service knowledge at the front desk.

3. The training guiding ideology in the scheme is clear, and the content design is targeted, which can reflect its own training characteristics. There are clear training objectives, training methods and means, the training content is realistic and operable, and relevant professional knowledge can be used flexibly. The number of words shall not be less than 1500.

Main points of practical work

1. Hotel introduction

2. Analysis of training scheme design tasks

Analysis of new employee characteristics

Training task analysis

3. The main content of training

4. Implement trainers:

5. Process arrangement and organizational operation

6. Financial budget