Advanced business reception etiquette
The first module: the professional image of business receptionists-a compulsory course for business receptionists.
Definition and connotation of etiquette
Business reception strengthens personal quality internally and shapes corporate image externally.
The success of business reception is the success of interpersonal relationship.
Etiquette is a heartfelt accomplishment.
The second module: GFD-the perfect shaping of professional image.
First, grooming etiquette-create a good first impression.
First impression = first impression = first round effect
Seven seconds determines the other person's first impression of you First impressions are only given once.
Female makeup etiquette
Basic requirements for women's light makeup
Nine steps of light makeup at work
Requirements for modification
Beautification of hair
Facial modification
Second, instrument etiquette-the application of visual aesthetics in business etiquette
1, the biggest function of clothing: to increase your self-confidence instead of looking beautiful; Respect customers
2. TPO dress code
3. Women's professional dress
Dress is the first choice for business ladies on formal occasions.
Dress etiquette Code for Business and Leisure
Look for the bright spot of your charm, and dress up from highlighting the advantages.
Underwear, coat, skirt, trousers, * * *, shoes and accessories.
Color and collocation of professional suits
Details of professional clothes: accessories, perfume, makeup, hairstyle.
Comments on common dress errors
4, jewelry collocation-make the finishing point or gild the lily?
Jewelry requirements for professional women: rings, necklaces, earrings, bracelets, watches, etc.
Clever use of the charm of silk scarves
Women's luxury begins with shoes.
5. Wearing and matching of professional men's suits
"three three" principle
Requirements for fabrics, colors and styles of suits
The collocation of shirt and suit
Ties are men's dimples.
The details are the devil-shoes, belts, watches, socks, pens, briefcases.
Module 3: Manners and Etiquette-Personalized Display of Professional Charm
First of all, elegant manners.
There are three standing positions for women and three standing positions for men.
(Essentials of standing posture in basic training: feet, legs, abdomen, chest, buttocks, waist, shoulders, neck, head, arms, hands and expression)
Five sitting postures for women and two sitting postures for men.
(essentials of sitting posture in basic training: feet, legs, upper body and expression)
A mentally stable walking posture
Dignified and decent squatting posture
Standard gesture requirements for guidance and instructions
Second, express etiquette.
Charm of smile, how to train stewardess-like smile;
Eye contact and perfect expression training
The fourth module: business meeting etiquette-enhancing the competitiveness of workplace image
1, Greeting Etiquette: nodding, bowing, shaking hands, hugging and handing over.
2, the basic requirements of address and etiquette norms
3. The order, occasions, norms and taboos of shaking hands.
4. Ways of obtaining business cards, norms and taboos of exchange and delivery.
5. Classification introduction,
Etiquette norms of self-introduction
Requirements, sequence, methods and specifications of third-party introduction
The fifth module: business etiquette-the embodiment and respect of identity
1, ranking in several common dynamic situations.
go on foot
walk up and down stairs
Take the elevator
Enter and leave the room
2. Sorting of several common static situations
Arrangements for meetings, talks and meetings
Negotiation ranking
Sequence arrangement of signing ceremony
Car grade specification, ride etiquette specification, and ride taboo.
Group photo ranking
Etiquette code for banquet seats
The sixth module: business conversation etiquette-communication and problem-solving skills in communication
1, dialogue overview
2. Basic requirements of conversation
Sincere and sincere attitude
Kind and natural expression.
Decent
The voice is calm and steady.
Spell words clearly and accurately
A moderate speech
Appropriate theme selection
3, the use of conversation skills
Listen patiently.
Timely praise
Be good at humor
Module 7: Telephone Etiquette-the cultivation embodiment of listening to the voice only.
Establish a good corporate telephone image
Basic principles of telephone etiquette
Basic skills of answering, transferring, leaving messages and ending calls
Who hangs up first when making a phone call?
How to call
Precautions for answering the phone
Mobile phone etiquette
Module 8: Business Banquet Etiquette-Details Decide Success or Failure
(A) Chinese etiquette
1. Brief introduction of Chinese food etiquette-you are tasting food and others are tasting you.
2. Procedures for business banquets
Determine the banquet object
Specifications and scope
Determine the time and place of the banquet
Invitation/Reservation: Preferences and Taboos
seating arrangement
Dietary taboos and precautions
3. Business banquet skill handling
Speech: welcome speech, toast speech, farewell speech, thank you speech, toast, advise, refuse and stop drinking.
Case: Zhang Daqian humorously advised Mei Lanfang to drink.
How to adjust the atmosphere when eating?
How to achieve the main purpose of the banquet
(B) Introduction to western etiquette
Western food dress code
Table layout and tableware introduction of western food
Arrangement of western food seats
The procedure of western-style banquet
Western food order
Taboos of western-style banquets
The usage of western napkins
Details of western food etiquette
(3) Brief introduction of buffet etiquette
Features of buffet:
No seat
cost saving
each takes what he needs
It's time to cook.
Dining place
Preparation of food
The hospitality of the guests
Module 9: Foreign Etiquette-International Business Etiquette and Taboo
Respect the customs of all countries.
Maintain the national image.
Ladies first principle
Pay a tip
Meeting etiquette between countries
International religious customs
Business etiquette and taboos in major European and American countries
Business etiquette and taboos in major Asian and African countries
Business etiquette and taboos in major countries in Oceania
How about Grace's advanced business reception etiquette training? There is a foreign trade company next door, and they recently organized advanced business etiquette training in Grice. It used to be quite ordinary, no different from the girls in our company. After this training, all of us made a comparison, and the effect was obvious. Looks like we have to catch up.
What grade is the reception car for high-level business meetings such as industry forums? Do you have to use luxury cars for high-level business meetings? That's the same old tune. Today's business leaders advocate low-key luxury and connotation. Therefore, in terms of reception, a large 7-seat commercial vehicle may have a better effect than Mercedes-Benz. CM7, which is popular in Dongfeng, is an example. It has been selected as the reception vehicle for world internet conference, China Financial Forum, Asia-Pacific Business Summit and the activities of the Council. Its second row of boss chairs has a sense of "vast world" that Mercedes-Benz BMW and other luxury cars do not have.
Where can I provide high-level business reception services? There are leaders coming recently. . . High-level business reception, afraid of not doing well, can find a professional conference company, such as Hangzhou Baolun. But the strength of Baolun is even better. Especially when there are important leaders from above to inspect, the level should keep up, but it should not be exaggerated. I think Baolun is perfect.
How much is the Mercedes 7+2 edition? How much is the Mercedes 7+2 edition?
Guangfeng RV Exchange suggested price18.58 million.
The first choice for high-end business RV reception.
What is the best choice for advanced business gifts? Senior business gifts is mainly to lose face, but also to make leaders like it. You can choose souvenirs that are meaningful for several years, or you can choose brand watches and jewelry that are popular in recent years. Such as high-grade tonics. According to statistics, many companies go to Shangpintang Sea Cucumber to order business gifts every year, which shows that it has become a fashion to send health now.
What does a senior business driver mean? Is a specially hired driver, driving a luxury car, responsible for picking up senior guests engaged in business activities. For example, drivers who drive Mercedes-Benz and Bentley commercial vehicles and go to the airport to pick up guests such as the chairman of the company and the president of the group.
What brand of high-end business mobile phone is good? It should be Apple or Samsung. See if you like it personally. I like Samsung.
Which high-end business notebook to buy? 20 17 high-end business notebook recommendation can see ThinkPad news 220gua0-0bcd; Core i5-6200U dual-core four-thread, equipped with SKYLAKE platform, clocked at 2.3GHZ, power consumption 15W, equipped with HD520 integrated display; 8GB memory, expandable to 16GB, equipped with 256G solid state drive; 180 degree free opening and closing, professional Dolby pro logic; 1920* 1080 high-definition resolution, clear display and delicate colors; A healthy matte screen keeps you away from the troubles of reflection, which is very good. I haven't encountered any problems when I use it now, which is worthy of reference!
Nanjing High-end business gifts Nanjing is a high-end business gifts. I know a Nanjing People's Square. Their home is the only agency in Nanjing. The gifts in People's Square are very distinctive, and our surname culture is integrated into the gifts. And they specialize in high-end business gifts, with great gifts. You can think about it,