On the training system of Haidilao: It can be seen that Zhang Yong is not only teaching employees to do things, but more importantly, telling them how to behave!
The first day of training:
One: Three goals from Haidilao 1. Create a fair and just working environment in Haidilao; 2. Committed to changing the values of fate with both hands and making it a reality in Haidilao; 3. Salvage the seabed to the whole country.
Second, the purpose of sea fishing service
1. Careful, patient, thoughtful and enthusiastic. Every little thing of the guests should be done as a big thing.
Three: Four employees of Haidilao are not allowed.
1, don't show your face to the guests and don't quarrel with them; Don't despise or talk about the guests because of their clothes. 3. Don't talk about guests because they know their past; 4. The items dropped by the guests in the restaurant can't be taken for themselves, so they are handed over to the bar voluntarily.
Four: the significance of sea fishing
1, explanation for employees: vast sky (endless brands); 2. Bottom: The principle of employing people in Haidilao, every employee should start from the bottom; 3, fishing: comprehensive quality, change your destiny with hard-working hands; 4. Explanation to the guests: The hot pot in Haidilao has endless food and everything for customers to taste.
Five: the principle of employing people in Haidilao
You must be a diligent person, even if you are stupid, we are willing to teach you.