1, first of all, you should learn to enter the system and check the bill. Every courier company has its own courier system, because the courier logistics information found online is not as accurate as the courier system. Many express recipients or senders will call to consult the express logistics information of the company's operators. At this time, you should query in the express delivery system according to the single number given by the customer to get the latest logistics information.

2, the entry of problem pieces, express delivery will have many problem pieces, such as: customers require delayed delivery, can not contact the recipient and so on. You should enter these information through the express delivery system to ensure that customers who inquire about this single number can fully understand the express delivery information and the problems in the express delivery process.

3. If you are the operator of the website, you may need to enter the information of the recipient and the sender, such as the address of the recipient and the payment amount.