Our district actively explores a new model of community social management. In view of the characteristics of large floating population and complex composition of residents in the community, there is often a lack of in-depth understanding of social conditions and public opinion in management, which leads to many incipient and tendentious social contradictions not being controlled in time. In the first half of 20 13, our district made a work plan to promote community grid management. On 20 12? Community and? On the basis of the experimental results of community grid management, two on-site meetings of grid management were held respectively to promote the first batch of community grid management reported by sub-district offices. "In the second half of the year? District to create a community network management demonstration work plan "and? Implementation plan of community grid management in the region, with? From the street office? As a demonstration site, Lu community has carried out community grid management in all communities in the whole region and achieved initial results.
First, divide the grid to make the system scientific.
The first is scientific division and grid construction. Grid division is the premise and foundation of implementing community grid management service. On the basis of not breaking the original pattern of residents' groups, each community should follow? The task management is quite convenient and the definition is clear? Considering the factors such as residents' recognition and the status of community workers, referring to the classification of self-management community, property management community and unit community, and according to the actual situation of registered population, floating population and jurisdiction, the community is divided into 8 grids, with about 200 households in each grid and an average population of about 1 000. Set up a comprehensive service station in the community to form a community grid management model with webmaster-grid leader-grid member as the line, community residents actively participating and community party Committee as the core.
The second is to form a team and expand the team. The community grid management team includes? Comprehensive service station stationmaster-grid leader-grid member? Three-level management echelon ensures the efficient and smooth operation of community grid management services. Follow? There is a grid in the network, there are people in the grid, there are people in the grid and there are things in the grid? Based on the grid management model, the organizational structure and various work systems have been improved, and eight grid organizations and teams have been established, including residents' team leader, building leader, unit leader, volunteers and patrol team. Each grid is headed by a street cadre or community worker, and forms a grid service team together with the comprehensive information officer, community party member, community police, community volunteers and community security patrol members in the grid. Develop grid workers through community cadres? Mentoring? Work, that is, the community cadres who are familiar with the community business lead the grid members to enter the home, so that the community grid members can quickly enter the role.
Second, implement responsibilities and standardize work.
The first is to clarify responsibilities and refine services. Clarify the scope of integrated community work and implement the responsibility of regionalization management. Community cadres, led by party member, are in charge of a unit grid, define management responsibilities and implement each responsibility system. Grid leaders are mainly responsible for civil affairs, family planning, employment, social security and other social affairs. Co-organizer of Party building, establishment, comprehensive management, safety production, etc., and responsible for information collection, convenient service, simple problem handling, etc. The grid information officer specifically undertakes the functions of collecting basic information, reflecting the needs of the masses, solving mass problems, publicizing policies and regulations, investigating and resolving contradictions, assisting in solving problems, and mobilizing the masses to participate in management. Through the implementation of grid management, the responsibility of social management is refined to specific grid management members, which ensures that the implementation of social management measures is more agile, accurate and efficient.
The second is to formulate a mechanism and strictly implement it. Is that clear? The first question responsibility system? 、? Limited time settlement system? AB post system? Such as the work system. Realize? Twice a day? System, grid members patrol the grid once every half day, and each patrol time is not less than 1 hour. Requirements in inspection work? Are you prepared before the inspection, recorded during the inspection, and reported after the inspection? , in Israel? Check changes, find problems, collect demands and eliminate contradictions? As the main content, and complete the verification instructions and key points issued by the community comprehensive service station to ensure the accuracy of the household verification information. And the stationmaster of the community comprehensive service station will check the inspection log and related work report every day.
The third is to analyze and judge and communicate smoothly. Hold regular communication meetings every Monday to solve the key difficulties encountered by grid workers and community cadres in conflict mediation or other work. If the grid staff need to cooperate in all the work in the community, the full-time community workers will communicate with the grid station webmaster and deploy and implement it at the meeting; Hold a grid review meeting once a month. Each grid leader will report the public security situation in the jurisdiction and the surrounding social security situation. Grid administrators, information officers and building directors give feedback on environmental sanitation, floating population survey, grid patrol prevention and control, and hot issues reflected by residents, analyze, judge and discuss the problems raised, and propose corresponding measures to solve the problems.
Third, the results are remarkable and the services are refined.
First, social security is more stable. In the implementation of community grid management, various communities have adjusted and enriched community groups, such as legal advisory teams and voluntary prevention teams (mainly composed of community party member, public security activists and members of low-income households), and conducted grid patrols in blocks and batches. The grid staff assisted the police in the area to register the rental housing information, and built a prevention and control network with wide scope, quick response and good effect for the community. Pay special attention to active groups, give full play to the characteristics of grid information workers, pay attention to and master unstable information and petition information, so that the community can grasp the residents' dynamics at the first time, intervene, publicize and persuade as early as possible, and coordinate and implement the reasonable demands reflected by the masses in a timely manner.
Second, the neighborhood relationship is more harmonious. What does the grid service team do? Mind your own door, mind your own people, and do your own thing? , timely resolve the budding neighborhood conflicts, and timely feedback the public security information to the comprehensive service stationmaster, so as to prevent the expansion of neighborhood conflicts to the maximum extent and reduce the occurrence of group visits and leapfrog visits. Like what? Road community grid worker? When I visited Xiage, I found a dispute caused by septic tank leakage in a community, which was promptly fed back to the community, and then the community contacted relevant departments to mobilize residents to jointly contribute, which completely solved the septic tank leakage problem and avoided the escalation of neighborhood conflicts.
Third, the service quality is more efficient. Before the implementation of community grid management, community cadres managed an average of 500 to 600 households. A thousand threads on the top and a needle on the bottom? This is a portrayal of their work. After the implementation of community grid management, community party member, veteran cadres and community residents participated as grid members, and their enthusiasm for participating in social management was mobilized, which not only enhanced the service strength of the community, but also reduced the work pressure of community workers, thus further improving the service efficiency. For example, some residents say that a grid is a small family, and the grid leader is a parent, so that the services provided by the community and parents to each family member are more targeted and the service quality is improved.
Fourth, resources are more abundant. Grid management is to think, design and promote community work from an overall perspective, which realizes the wireless integration of community management and service work under the leadership of community party organizations, breaks the traditional pattern of community work, and realizes complementary advantages and resource sharing with the participation and support of community units. Under the current situation, only by relying on the masses, especially the units under its jurisdiction, can the community social security management integrate regional resources to the maximum extent and strengthen the functions of serving the masses, caring for society and coordinating interests.
;