Dunhuang City, Gansu Province is famous for its rich tourism resources and profound cultural heritage. It is a golden tourist destination on the Silk Road. The tourism and catering industry is booming, and unique farmhouse inns and homestays are quietly emerging, gradually becoming the first choice for tourists to stay in Dunhuang. At present, there are over 500 inns and homestays in Dunhuang.
In order to constantly adapt to the current rapid economic development and the needs of tourism policing, Dunhuang Public Security Bureau, based on reality, made great efforts to improve service efficiency and innovate tourism policing, taking Yueyaquan Town, where B&B inns are relatively concentrated, as a pilot, took the lead in implementing the grading assessment of public security status of B&B inns. After a period of operation, the innkeeper's awareness of Excellence and law-abiding has improved, and tourists are more assured of staying. Compared with previous years, the tourism-related police situation has dropped significantly, winning the strong support of business households and the unanimous praise of tourists, and starting the brand of "Crescent Moon Spring Tourism Police with Temperature".
Taking Yueyaquan Village, Yueyaquan Town, where farmers' inns and homestays are concentrated, as a pilot, Yueyaquan Police Station of Dunhuang Public Security Bureau selected 100 homestays with complete licenses and good public security conditions as the first demonstration sites, taking the lead in evaluating the public security situation of residents' hostels, which will be fully promoted in the city later.
The Dunhuang Public Security Bureau has formulated and improved the scoring method for the security situation of Dunhuang B&B Inn (for Trial Implementation) and the specific scoring standards. The Evaluation Method is divided into four categories, including 30 items, 4 bonus items and 7 deduction items, from the aspects of the installation and application of the hotel security management information system, security management, staff management and daily supervision and inspection. The police station grades the B&B inns participating in the evaluation every month according to the evaluation methods and standards, and fills in the inspection records. According to the Appraisal Method, the public security situation of B&B Inn is divided into four grades: excellent, good, average and poor.
Dunhuang Public Security Bureau has set up a volunteer police team composed of village cadres, party member elders, CPPCC representatives () and public security activists, which are uniformly equipped with hats, vests and file bags. , conduct daily supervision and inspection of B&B Inn, and assist the police work in the police area. At the same time, select 10 to 15 merchants from B&B inns participating in the evaluation as "supervisors" to conduct supervision and inspection within the inn. On the one hand, it can enhance the owner's sense of participation and responsibility, on the other hand, it can also encourage owners to exchange and learn, check and fill gaps, and strive for perfection. For the problems found in other B&B inns in public security and fire management, corresponding points will be given after verification by the police station.
Dunhuang Public Security Bureau adheres to the concept of "learning instead of training" in its daily management. I was rated as an employee of B&B Inn for the first time, and regularly participated in the training organized by the police station to learn the work requirements and relevant laws and regulations of the hotel industry. Those who are rated as general grade for the second time will be interviewed, demoted and disqualified from excellent selection. If it is rated as ordinary for the third time, it will be ordered to suspend business for rectification and revoke the Special Trade License.
At the same time, the evaluation results will be publicized on the bulletin board of a street in the inn and the bulletin board at the front desk of B&B Inn, and released to the public through the media platform to increase publicity and influence. Business owners have said that tourists, especially women, are often worried about travel safety. After the publicity board is uploaded to the website, it is tantamount to giving tourists a "reassurance", and the online order volume has also increased, so that tourists can have fun and live with peace of mind. At the same time, we urge business operators to abide by the law and strive to be excellent. The management of B&B inns is more standardized, and all kinds of preventable cases are prevented and contained to the maximum extent, so that the tourism market can develop healthily and stably.