(1) On-site training means that trainers and trainees are present at the same time and transmit information face to face.
1 classroom training
Through classroom training, specific information can be transmitted to employees in a short time to strengthen their training memory and
Mutual communication can also take the form of lectures to explain the relevant knowledge and rules of the recreation department and the use of machinery. in class
They can also have group discussions, role-playing or physical exercise during class training.
Physical teaching allows entertainment department managers and experienced employees to give physical demonstrations to employees. Scenario simulation can also be carried out, especially
Handling of fire, earthquake or other emergencies.
3 individual guidance
Due to the different requirements of different departments, different facilities and different posts for waiters' knowledge and skills, the needle
Professional training for employees. They can be trained by managers or full-time trainers or old employees.
4 Case Analysis Managers can seize the recent problems in hotels and borrow the practices of other hotels at morning meetings or other work summary meetings.
Case development, let employees participate in discussion, analysis, and finally draw the correct conclusion.
5 Role-playing is suitable for training activities with programmed and standardized content. For example, training courses in sauna service.
In Chinese, some trained waiters can play the role of customers, while others can play the role of receptionist and locker room service respectively.
Shop assistants and bathroom attendants.
6 collective discussion
In order to find the correct way to solve the problem, the collective discussion of employees is initiated in the form of meetings.
(2) Distance training
Refers to the training activities conducted by trainers and trainees through certain media.
1 computer-aided training
The hotel recreation department can burn the relevant contents of the lecture, such as words, icons, problem solving and video content, on the CD.
In the CD-ROM, trainees can study in their spare time or use it while learning.
Because of the high startup cost, this training method is not recommended here.
Correspondence students use their spare time to complete the training, and the hotel does not pay the training fee.