The safe production of toll stations is not only related to the life and property safety of workers and people, but also the basic guarantee for the smooth and harmonious development of toll stations. Because the toll collector has to deal with passing vehicles every day, he is in a constant stream of traffic, and if he is not careful in his work, personal injury or death may occur. Moreover, toll collectors not only have to face a large number of vehicles and people every day, but also encounter various problems and contradictions. In addition, there are many internal management affairs and the surrounding environment is complex. How to ensure the safety of personnel, tickets, equipment and facilities requires us to increase our efforts in safety work. In this regard, I personally think that we should do the following: First, strengthen the safety education of employees, improve their safety awareness, and let the safety alarm ring. Safety work is a lasting theme, which requires long-term unremitting efforts, rather than an overnight thing. This requires all of us to participate and take it seriously. For example, we should make use of pre-class and post-class meetings, camp meetings, etc. Conduct safety education for cadres and workers. In addition, targeted safety training, examinations, drills, etc. Should be carried out in the form of learning, training, drills and so on to truly improve the safety awareness of employees. Effectively prevent the occurrence of safety accidents, and truly enable every employee to establish the idea of "safety first, prevention first". Second, personal safety is the premise of safety work, and the safety of personnel is the focus of work. Effective, simple and practical methods must be adopted to carry out various forms of safety awareness education for employees (such as safety knowledge lectures, knowledge contests, safety tips before work, etc.). ). Let employees truly realize the importance of safety ideologically, change "I want safety" into "I want safety", let the idea of "safety first" take root in people's hearts, and truly put "everyone is responsible for safety production" into every link, process and post in the work. Third, perfecting the system is the guarantee of safety work. First, establish a safety production target management system, implement the safety production target responsibility system, and decompose the safety production targets and tasks into each team, post and personnel step by step. The second is to establish a regular meeting system for safety production, and often summarize and deploy safety work. The third is to establish a safety production training system, strengthen the safety awareness of personnel and improve the safety prevention ability. The fourth is to establish a safety inspection system, find hidden dangers and rectify them in time. The fifth is to establish a safety accountability system and strengthen the safety responsibility of personnel. Fifth, strict regulations should be made on the behavior of toll collectors being laid off, passing through the driveway, changing shifts and cleaning. If they must wear clothes with reflective signs, it is forbidden to intercept vehicles that evade fees if their own safety is affected. It is forbidden to stand in front of the vehicle when checking the vehicle in the green channel. It is forbidden to cross the lane blindly. When it is really necessary to cross the driveway, they should do "one stop, two looks and three passes" to ensure the safety of employees themselves. Fourth, assess the surrounding environment and strengthen service awareness. First, strengthen coordination and communication with local public security organs, set up police areas or public security joint defense points at toll stations, and severely crack down on acts of provoking right and wrong and making troubles without reason. The second is to investigate and understand the surrounding environment and personnel composition, and strive to know more about the situation and know yourself. The third is to strengthen the service consciousness of toll collectors during their duty, improve the service quality, resolve various contradictions calmly, objectively and politely when encountering problems, and ensure personal safety. The fourth is to further improve the consultation and convenience service measures, take the initiative to solve problems for past drivers, and create a harmonious charging environment. Fifth, strengthen the safety management of toll stations. The toll station has a large traffic volume and strong personnel mobility. Therefore, it can be said that the security work of toll stations will directly determine whether the security work of toll stations is in place. In the safety management of the station entrance, the handover process should be strictly regulated. First of all, we should be escorted by station logistics personnel, lock the door at the toll station in time, and pay close attention to suspicious vehicles and personnel. , so as to ensure the safety of people, tickets, funds and cards, and implement them layer by layer to prevent problems before they happen. The second is to strengthen the education of the security team and strengthen the awareness of safety precautions. Strengthen coordination and communication with local public security organs, set up police areas or public security joint defense points at toll stations, and severely crack down on evasion of tolls and troublemaking. Finally, it is necessary to strengthen civilized service, and toll collectors should use civilized language during their posts. In the event of a dispute, we should calmly, objectively and politely solve the contradiction provoked by the driver and passengers. In addition, it is necessary to carry out consultation and convenience services, set up information desks and convenience service points, take the initiative to solve problems for drivers and passengers in the past, and establish a harmonious charging environment. The most important thing about safety is to implement it in action, not just in words. Safety production management is a whip that urges us to advance correctly on the road of development. Only by keeping safety in mind at all times, strengthening safety awareness and strengthening supervision and inspection can we build a safe and harmonious toll station area and make steady progress in the sound and rapid development of Hebei Expressway.