I. Introduction to the internal situation of the bank
1. Introduce the operation history, purpose, scale and development prospect of the bank, encourage employees to work actively and contribute to the prosperity of the bank.
2. Introduce the company's rules and regulations and job responsibilities, so that employees can consciously abide by the company's rules and regulations in their work, and all work is handled in accordance with the rules, standards, procedures and systems formulated by the company.
Including: salary, bonus, allowance, insurance, vacation, medical care, promotion and transfer, transportation, accidents, complaints and other personnel regulations; Welfare plan, job description, job description, working conditions, work norms, performance standards, job evaluation mechanism, labor order and other work requirements.
3. Introduce the internal organizational structure and power system of the bank, the service coordination network and process between various departments, and the processing feedback mechanism of relevant departments.
Let new employees have a smooth channel of information communication and suggestions in the bank, so that new employees can understand and be familiar with the functions of various departments, so that they can accurately contact relevant departments in their future work and can make suggestions or complaints about problems in their work at any time.
4. Communicate the culture, values and goals of the bank. Let new employees know what the bank opposes, encourages and pursues.
Second, the banking business training
1, business training, so that new employees are familiar with and master the main skills and related information needed to complete their jobs, so as to be competent quickly;
2. Introduce the business scope, main products, market positioning, target customers and competitive environment of the bank. Improve the market awareness of new employees;
3. Introduce the bank's security measures, so that employees can understand what security work includes, how to do security work well, how to find and deal with common problems in security work, and improve safety awareness;
Third, professional image training.
Introduce the behavior norms of bank employees. Such as requirements for professional ethics, environmental order, work and rest system, expenditure regulations, contact and service terms, appearance, mental outlook, speech, dress and so on.
Extended data:
The significance of training:
Importance to banks
If recruitment is the beginning of new employee management, then the training of new employees by banks is the continuation of new employee management. The importance of this management lies in introducing the development history, development strategy, operating characteristics, banking culture and management system of the bank to new employees, which has a great incentive effect on employees' entry.
Through the training of job requirements, new employees can be competent quickly, improve work efficiency and achieve better work performance with half the effort. Through the training of new employees in banks, managers are more familiar with new employees and lay the foundation for future management.
Meaning to the individual
The training of new employees in banks is a process of personal understanding and familiarity with banks. By better understanding and understanding the bank, on the one hand, it can alleviate the strangeness of new employees to the new environment and the resulting psychological pressure; On the other hand, it can reduce new employees' unrealistic ideas about the bank, correctly treat the bank's work standards, work requirements and treatment, successfully pass the running-in period and work in the bank for a long time.
Training for new employees in banks is a new starting point for new employees' career. The training of new employees in banks means that new employees must give up their original values, codes of conduct and ways of behavior that are incompatible with the current banks and adapt to the behavior goals and working methods of the new organizations.
Baidu Encyclopedia-Bank New Employee Training