Modern enterprises must have modern training concepts, training systems and operating mechanisms to support their survival and development. As entrepreneurs themselves, we must clarify the principles of training, specifically from the following links and steps:

(A) training from the height of enhancing corporate culture.

The so-called corporate culture is a management method that can embody people-oriented management thought, and it is a synthesis of ideas and behavior concepts based on the values of all members, which is formed in the long-term production and operation activities of enterprises.

Hotel staff training is mainly aimed at the skills and cultural quality training of hotel staff. Therefore, hotel staff training is the foundation and premise of creating corporate culture. Without a good training mechanism for hotel employees, it is impossible to create a good corporate culture; Establishing a good corporate culture can effectively improve labor productivity, establish a good social image of enterprises and enhance their competitiveness.

Enterprise spirit is the core and cornerstone of enterprise culture and the intangible assets of enterprises. Therefore, it is necessary to make positive entrepreneurial spirit rooted in employees' hearts, stimulate employees' professionalism and sense of responsibility, make enterprise goals converge with employees' value orientation, and make enterprise development have endless power. Improving the cultural quality of employees is helpful to enhance the competitiveness of enterprises. The vitality of corporate culture lies in innovation. Only by innovation can we keep pace with the times and maintain the eternal power and fresh development vitality of enterprises. Therefore, only by continuous innovation can the hotel staff training be upgraded to a higher level, and the quality of the staff can be really improved.

(b) Make full use of the training resources inside and outside the enterprise and build a team of trainers inside and outside the enterprise.

The so-called internal and external trainers refer to full-time and part-time trainers in other departments (or units) except the human resources department. Internal and external trainers are one of the important resources for human resources training in enterprises. The establishment of internal and external trainers is of great significance and role for the development and training of human resources in enterprises. There are three main factors that determine the training effect: trainers, training contents and training methods. Among these three factors, the most important one is the trainer factor. This is because the trainer is the leader of training activities, which directly determines the on-site effect of training. If the trainer has skilled training skills and superb business knowledge. The training contents and methods will be more targeted and scientific.

(3) Make full use of training resources and carefully organize each training.

If employees have good development opportunities in the enterprise, they will not frequently ask for job hopping. Therefore, senior managers should incorporate the training of enterprise core values, business objectives and corporate culture connotation into the training system when formulating employee training principles. At the same time, career planning has also been included in the training management system. Only in this way can employees identify with the values of the enterprise and truly integrate with the enterprise. Therefore, training should be closely related to enterprise goals. A training plan is a successful training plan if it can make people see the hotel's development goals. This requires enterprises to formulate a series of human resources policies to cooperate with training activities. Employees participating in the training are required to make the action plan for the next stage according to the knowledge they have learned in the training, and communicate the action plan with the employee's direct supervisor so as to evaluate the employee at the specified time.

(D) from the enterprise development planning to develop training principles

From a macro point of view, the training principle is a programmatic document guiding the training of hotel employees. Only by determining the principles of hotel staff training can we better organize and implement enterprise training. From the perspective of enterprise development planning, the main principles of hotel staff training are: foresight, long-term, systematicness, practical principles and efficiency.

Enterprises should pay attention to the training cost and make a good training budget. Training employees can not only improve the economic benefits of the company, but also form a good learning atmosphere, laying a good foundation for the company to form a learning organization.

Two. Training purpose-the standard to measure the training effect of hotel staff

Enterprises must be clear about their training objectives before training, which is the basis of guiding training and the standard of measuring training effect. The direct purpose of hotel staff training is to improve staff's knowledge, skills and attitude. The indirect purpose of hotel staff training is to make the enterprise and staff form a consistent goal to maintain the sustainable development of the enterprise. Generally speaking, hotel staff training has the following main purposes:

(A) optimize the matching of people and posts

It is an important way for enterprises to give full play to the enthusiasm of employees by selecting people and adapting them according to their posts. With the development of enterprises, most employees can't meet the job requirements to varying degrees. Enterprises need to make employees better qualified for their jobs through training in order to play a greater role in their posts.

(b) Improve the ability and technical level of employees.

The development of enterprises puts forward new requirements for the ability and technical level of employees. Only through training can the improvement of employees' ability and technical level be synchronized with the development of enterprises.

(C) improve the overall quality of employees

The quality of employees includes ideological quality, knowledge quality, ability quality and psychological quality. The comprehensive quality of employees is directly related to the development of hotels. Improving the comprehensive quality of employees through hotel staff training is an important purpose of hotel staff training.

(4) Effective communication, unity and cooperation

Through training, hotel departments and employees can effectively communicate ideas, concepts, information and emotions, promote mutual understanding, form harmonious interpersonal relationships and efficient work teams within the enterprise, unite and cooperate, and achieve the goals of the enterprise.

Therefore, determining the clear training purpose of hotel employees is the standard to measure the training effect of hotel employees.

Three. Making training plan-the way to realize the purpose of hotel staff training

Hotel staff training plan is a concrete way, step and method to realize the purpose of hotel staff training. The training plan should be made by the training leading group according to the purpose of hotel staff training and on the basis of investigation and analysis of training needs. Mainly includes:

(a) training needs analysis

Training demand analysis mainly includes organization analysis, task analysis and personnel analysis.

(B) to develop employee training plans

The employee's training plan should include training purpose, training objective, training content, training time, training place, training method and training fee.

(C) Design training content

Employees of different levels and departments in enterprises need to receive different training contents. Even in the same level, the same department and the same employee, the time is different and the nature of work is different, so it is very important to design the training content according to the actual situation of the enterprise and the specific needs of employees. It is best to train hotel employees at different levels and departments, which is helpful to the design of training content. Whether the training content is targeted or not directly affects the effect of hotel staff training.

4. Organize training implementation-guarantee to improve the training effect of hotel staff.

The organization and implementation of hotel staff training is the guarantee to improve the training effect. In principle, the hotel human resources management department should be responsible for the specific implementation of hotel staff training, and its main work should include:

(A) the design of training content

(b) Selection and employment of trainers

(3) Description of training courses

(4) the arrangement of training time

(5) Arrangement of training places

(six) the preparation of training materials and equipment

(7) Preservation of training materials

The establishment of training files will provide reference for the training process of hotel employees and ensure the improvement of the training effect of hotel employees.

Eight. Training effect evaluation-a means to improve the training effect of hotel employees.

In order to improve the training effect, it is necessary to evaluate each training item of the trainees, through which information can be fed back, problems can be diagnosed and work can be improved. Evaluation can be used as a means to control training and run through the whole process of training, so that the training can achieve the expected purpose.

(1) Training evaluation

Training evaluation mainly includes the following parts:

1. Pre-training-training demand survey to find out whether the training plan is targeted.

2. In Training-What does the training plan include? Are participants interested in this?

3. After training-assess what participants have learned. Evaluate whether the trainees have promoted enterprise management? After the trainees return to their posts, do you evaluate whether the training content is useful at work? The training effect can be evaluated by questionnaire survey, interview and comparative analysis.

(B) the use of training results

Whether the training results are used or not is directly related to the effect of hotel staff training. Generally speaking, the results of employee training can be used in the following aspects:

1. Provide reference for follow-up training. Enterprises can adjust or change the training contents, methods, time and trainers according to the training results, so as to improve the training effect.

2. As an indicator of performance appraisal. Training is an important way to improve the comprehensive quality of employees. Taking the training results as the index of employee performance appraisal is helpful to improve the enthusiasm of employees to participate in training, thus improving the training efficiency.

3. As part of the basis for promotion and appointment. To some extent, the training effect of students reflects their attitude towards training, learning ability and future development potential. Taking the training results as part of the basis for promotion and appointment within the enterprise is helpful to cultivate a strong learning atmosphere within the enterprise, thus improving the training efficiency of the enterprise.

In short, each of the above steps will affect the training effect of hotel employees. In order to improve the training effect of hotel staff, we must comprehensively and systematically consider the above problems and seriously implement these measures. Only in this way can the training effect of hotel employees be improved.