Annual work summary, the property security team captain, 1 XX property security team is responsible for the public security prevention and fire safety work of the whole community. Over the past year, under the guidance of company leaders and the cooperation of various departments, the security team has earnestly carried out various tasks and completed various tasks in 20xx years. The specific work in the past year is summarized as follows:
First, public security prevention work
1, put safety management in the first place, understand the security dynamics of the community and its surroundings, and pay special attention to the implementation, inspection and supervision of daily safety management to ensure the safety and order of the community;
2. Establish good communication channels with employees, improve management ability, strengthen communication with employees, master employee dynamics, and take timely measures to promote the further stability of the security team;
3. Improve safety awareness. The safety team organizes regular training every day and holds a safety work meeting every week to discuss and eliminate potential safety hazards.
4. Strictly implement the post responsibility, carefully check the moving, delivery and other construction workers and outsiders, and verify the visit with the owner through internal telephone and visual intercom.
5. In view of the phenomenon that some owners' relatives and friends take advantage of the owners' sales promotion in the community, patrol posts are set up in the team to track and monitor suspicious objects, which effectively ensures the normal working and living order in the jurisdiction;
6, strengthen the monitoring of suspicious objects, in addition to the closed-circuit electronic monitoring center, equipped with walkie-talkies for each post, in order to track and report the work of each post in time, effectively consolidate the public security prevention work;
7. Fully cooperate with the development needs of the company, strengthen safety management, ensure the orderly development of on-site safety management, and actively establish a safety image, service and management window.
Second, the fire management work
1, training new employees in common sense skills, effectively ensuring the interests and safety of the community. .
Third, the yard management work
1, seriously implement the parking lot management regulations, and guide vehicles to park in designated locations and arrange them neatly.
2. It is forbidden to carry inflammable, explosive, toxic and harmful vehicles into the site;
3. No other personnel are allowed to enter the site, and remind the owner to close the doors and windows before getting off the bus and take away valuables in the car;
4. This year, the public security team maintained the public security and traffic order in the parking lot, diverted traffic flow, coordinated and commanded vehicles to enter, exit and park, and prohibited vehicles from parking and leaving them in disorder, thus ensuring the safety and good order of the parking lot.
Fourth, staff training.
Over the past year, the security team has been able to send personnel to the security base for training from time to time in accordance with the spirit of the notice of the Municipal Bureau. Although we were unable to participate in the skills competition in 15 due to lack of manpower, the company still trained employees according to the requirements and contents of the competition, which effectively improved the overall quality of employees and greatly changed the team image.
In the new year, the public security team will work harder, forge ahead in unity, implement the 20xx annual work plan and training plan item by item, and persist in implementing various public security work, so as to make the work of the public security team more solid.
Annual work summary, property security captain, 2 time flies, and I have been working in xxx for almost half a year in a blink of an eye. In the past six months, there have been pains, joys, smiles and tears ... at first, it was the second patrol, about half a month. Later, due to lack of manpower, he was transferred to the south gate to assist xxx as a doorman.
Training and training twice a week can make me better familiar with the business and finish my work, exercise and let me just integrate into my work. Among them, I learned the basic knowledge of fire fighting, the countermeasures when a fire broke out, the gestures of commanding vehicles and so on.
With the help of xxx and the leader, I can finish my work well. In terms of vehicle control and personnel control, I think it is still excellent. On one occasion, a decorator of Unit 20 1 in four buildings forcibly drove the battery car into the park. He was not afraid of the intimidation of the owner and the entanglement of the decorator, so he asked him to push the car out for registration. Of course, there are some fly in the ointment, such as strong tone, insufficient explanation and so on. These are all areas that need improvement.
In the past six months, the loss of batteries has also become a headache for me. For this reason, the leaders have done a lot of work, such as issuing non-motor vehicle pass cards, implementing ticket management for battery access, and recently transforming the bicycle garage to facilitate the charging of battery cars by owners and unified management by our maintenance personnel. The work in this area has achieved remarkable results, from losing a few batteries on the first day, to losing a battery in a few days, and then losing a battery in a few months, and basically not losing batteries until now. It's the result of Qi Xin's concerted efforts.
At the meeting a few days ago, Mr. Ding also pointed out the shortcomings of our work, that is, the lack of reminding and informing services. If we say when the owner goes out: pay attention to safety on the road, you walk slowly; When the weather is bad, say: it's going to rain, please pay attention to the things hanging outside; When the owner came home, he said, please lock the vehicle so as not to lose anything. I believe the host must be very happy and feel that as long as he enters the gate of our urban maple forest, the safety will be completely guaranteed. This will be my key improvement next year. I am learning from Li Liuzhu and the squad leader, and trying to do better in managing the same vehicles and personnel.
Looking back on the work in the past year, although I have achieved a lot, I still feel that I have many shortcomings:
1, just to meet the completion of their own tasks, work development is not bold enough.
2. The professional quality is not improved fast enough, and the new business knowledge is not learned enough and thorough enough;
3. There is still a gap between the work and other colleagues, and the sense of service is not strong.
In the future work, please give me supervision and suggestions, and I will try my best to improve my own shortcomings and strive for better results.
The above is a summary of my personal work in XX. As the saying goes, "Little by little achieves extraordinary things". In the future work, no matter whether the work is boring or colorful, I will continue to accumulate experience, work hard with my colleagues, study hard, strive to improve my cultural quality and various work skills, and make the greatest contribution to the development of the company.
Annual work summary, property security captain, three years flies, one year's work will soon become history. 20xx years have passed, and 20xx years have arrived. The new year means a new starting point, new opportunities and new challenges. In order to open up a new situation of work in 20xx and finish the work better, we can make full use of our strengths and avoid our weaknesses. The summary is as follows:
This year, he was promoted to captain of security by the leader. In the past year, through a series of security work, I fully demonstrated my command ability, coordination ability and discipline, improved my enthusiasm and initiative, and made me realize the necessity of learning and consulting from leaders and colleagues.
First, security.
1, Team Building and Safety Etiquette Service:
1) to form a security team, the entry requirements must be politically qualified, have no criminal record, be honest and trustworthy, love their jobs, and have a strong sense of service and obedience. Go through a probation period before joining the company to ensure that every security guard meets the company's requirements and forms an enterprising and cohesive team;
2) The professional knowledge training for new security guards focuses on fire prevention, theft prevention, loss prevention, and emergency handling and emergency response capability training. Take up the post after passing the trial to ensure normal work;
3) Strengthen the training and publicity of job responsibilities and service etiquette, so as to be polite on duty and receive the owners in a civilized manner. Within the scope of the company's rules and regulations, try to provide convenience for the owners, strengthen the training of language communication ability, cultivate the values of improving service and establish a good service image;
4) In daily patrol work, patrol at fixed points on a regular basis to eliminate potential safety hazards and ensure that they are not damaged or stolen.
2, the establishment and improvement of the system:
1) The key to orderly and fruitful work is to rely on scientific and applicable systems as a guarantee. If you don't follow the rules, you can't be Fiona Fang. Since I was promoted to captain, a strict and practical system of duty, succession, study and training has been introduced, which implements paramilitary management of the team, regulates everyone's behavior with the system, and ensures the completion of work tasks with the system;
2) Formulate, establish and improve the tasks, safety work rules, post responsibilities, meeting system, training system, post inspection and assessment system, reward and punishment system, work instruction and reporting system, and personnel, vehicles and articles access inspection and registration system of the safety team, and improve the filing one by one to promote safety with agile and quick response. Through these systems, we can further enhance our service image and win the support and support of leaders and owners for security work with a more professional and dedicated attitude.
3) Cooperate with the Public Security Bureau to formulate and improve the unified software named "Supervision System of Jurisdictional Units", and update the information regularly. Through this system, you can check all the personal information of the company's security personnel in the first time, which is of great help to the security work.
Second, fire prevention.
1, fire control work has always been the top priority of safety work. The whole security team closely revolves around the safety production policy of "safety first, prevention first" and follows the principle of "who is in charge, who is responsible" to strengthen the management of fire safety work, increase publicity, comprehensively improve the fire safety awareness of the majority of owners, and implement fire safety work in the community;
2. Since the beginning of the year, all employees have participated in the training of fire wardens. After coming back, they greatly promoted the development of community fire control work, and increased the fire awareness and actual emergency response ability of all staff. Through training and drills, employees' awareness of disaster prevention and their abilities of emergency response, self-help and escape are effectively improved, which provides a guarantee for the safety of real life.
3, actively improve the fire information, improve the responsibilities, clear responsibilities, and effectively start from the foundation, staff training, learning, duty records, system on the wall, daily maintenance, testing, maintenance, fire drills, to deal with the superior fire leaders to check.
Third, the focus of work
1. Improve personal comprehensive ideological quality, take the system as the criterion, do a good job in training various systems, improve service etiquette, and humanize management, which truly reflects heartfelt dedication and acceptance;
2, strengthen the sense of responsibility of each post, put all safety precautions on the new year's focus, strengthen inspections of various regions, maintain good public order, strengthen supervision of various public facilities in the community, and maintain good working conditions;
3. Strengthen the query and registration of personnel entering and leaving posts, implement the inspection system of goods entering and leaving the warehouse, control the flow of idle personnel entering the community, ensure that they are not stolen or damaged, and ensure the safety of public property personnel in the community;
4. Strengthen the management of vehicles in the community to ensure the orderly parking of vehicles in the community;
5. Strengthen the supervision and maintenance of fire fighting equipment. Let all team members know how to operate and use fire fighting equipment. Further improve the fire emergency plan and do a good job in community fire safety education and publicity.
6. Continuously improve the professional quality of the players. It is necessary to organize team members to study business in a planned way, check and urge team members to manage and use security equipment and fire fighting equipment well, and maintain good working conditions.
One year's work has ended. In the coming year, we will continue to work hard and make our own progress and growth every year! I believe that our security department will achieve the greatest success in next year's work!
Annual work summary, property security captain, 4 XX years have come, and a new year has come. Although I am an ordinary security guard, in my heart, XX community is my home, and the leaders are my parents. My colleagues are my brothers and sisters, and the community is my own business. I will carefully guard my home and let it thrive in a safe environment. I understand that as a family member, a security guard has a great responsibility to protect the community and my home. This year's work is summarized as follows.
I. Understanding of security work
Security is a special and dangerous job, but I am not timid or afraid. We don't work for the boss, let alone just make money. I am working hard for my dream and bright future. We can only improve ourselves in performance. Therefore, we must uphold a serious work attitude, do a good job in daily seemingly dull work, and do it well if you want. Resolutely complete every task assigned by the superior leaders, so that the leaders can rest assured.
Second, do a good job of inspection.
Under the leadership of the team leader, this year's work task was successfully completed, which was satisfied by tenants and residents and recognized by leaders. Our work this year is a rather heavy year. Among them, several households are decorating and fire fighting, and there are many people coming in and out. This increases the pressure of our work. In this case, we have strengthened the supervision and registration of personnel entering and leaving and construction workers, and conducted floor inspections on a regular basis to completely put an end to budding accidents and ensure the safety of the community.
Third, physical training.
After work, under the leadership of the captain, we conducted physical training for security guards, including queue training and military sports rights. Adhere to the expected goal and complete the training plan with good quality and quantity. At first, I complained that I was tired, but I understood that as a security guard, only with excellent business and physical fitness can we give full play to the role of raising soldiers for a thousand days, and how can we play a role without hard training for a while? Therefore, I am not afraid of hardship and fatigue, and I have always insisted.
Fourth, fire control work
As a security guard or volunteer firefighter, this year, the management office organized many lectures and trainings on fire safety, studied the emergency measures when fire safety occurred in daily life, carefully studied and recorded, mastered the fire protection knowledge, and combined with the fire protection equipment and facilities in this community, carried out regular inspection and maintenance on the equipment based on the principle of putting prevention first and combining prevention with elimination, so as to ensure the safety of tenants' lives and property.
The new year means new opportunities and challenges. Today's flowers are better than in the past, and tomorrow's flowers are expected to be redder. I firmly believe that under the wise decision of the company leaders, the future of the property management company will be better. As a member of the company, I will wholeheartedly contribute to the company in the coming year.
Annual work summary, property security captain, 5 20xx years, I served as security captain in xx community. After I arrived, I first learned about the dynamics of all members of the security office and how to manage the daily work of the security office in the future. And familiar with the geographical environment, work scope and team members of the community. Working in the post of security captain, I feel very nervous and deeply responsible. As a security captain, I usually have to deal with a lot of trivial matters, especially during holidays and when the leaders of the property management office are away at night, there will always be accidents, and we have to catch everything, which requires a strong sense of responsibility. The following is a summary of my year's work:
I. Basic work situation
1, in order to do a good job as a team leader, I study the professional knowledge of safety and fire fighting seriously and do everything realistically. In practice, dare to think and manage, dare to criticize and correct the phenomenon that employees are not conscientious enough in their work;
2. While performing the duties of security captain, I also pay attention to constantly enrich myself and learn the maintenance technology of fire fighting and monitoring equipment as much as possible. I think only by learning skills well can I better complete the tasks assigned to me by the organization. To this end, when relevant companies come to our community to inspect and maintain monitoring and fire-fighting facilities, they can learn from them with an open mind and try to consult some technical points to improve their professional level;
3, presided over the daily training of order maintenance department and customer service department;
4. Accompany the order maintainer to participate in a company mock exam.
Second, several shortcomings of the current security team
1, security site management is not in place;
2. Not familiar with national laws and regulations and property management regulations;
3, for the leadership of the command execution is not strong.
III. The above matters shall be corrected and improved within 20xx years.
1, increase the intensity of duty and patrol inspection. During major events, strengthen duty, assign special personnel to watch key parts and sensitive parts, basically ensure that the situation is in place in time and handled in time, and nip some unstable factors and signs in the bud. On the basis of strengthening duty, the patrol inspection density has been further adjusted and strengthened. The 24-hour patrol inspection system for security personnel is mainly aimed at the work attitude, gfd, post hygiene, foreign vehicles, foreign personnel, goods entry and exit registration, etc.
2, layer upon layer arrangement, layer upon layer implementation. After arranging the work, focus on the implementation of each work, increase the management of each class, and ask the team members to start from themselves first. Strengthen the leadership of the team members, strictly assess each team member and put forward strict requirements for them to improve the overall quality of the security team members, and talk about the current public security situation and the importance of security work;
3. Strictly implement the company's rules and regulations, do a good job and manage team work. Cooperate with the company to evaluate the performance of each position, reward those who have made meritorious deeds and punish those who have made mistakes, so as to further improve the work enthusiasm of team members;
4. Do a good job in the ideological work of the players. We should care and cherish the team members, understand their thoughts, work and families, and find problems in time. Care about politics, trust in thought, teach at work, and be considerate in life;
5. Continuously improve the professional quality of the players. It is necessary to organize the team members to study in a planned way, check and urge the team members to manage the use of walkie-talkies and new gates and maintain good working conditions;
6. Strengthen community fire safety management to ensure community fire safety;
7. Adhere to the patrol duty system, grasp the on-the-job situation of personnel, and do a good job in attendance and deployment of security personnel. Find problems and solve them in time, and report major events in time.
The new year is coming, I hope all the staff in our security department can cheer up, work hard, serve the xx community and contribute to the development of the company!
Annual work summary, property security captain, 6 20xx years have passed, and we welcome the new year with confidence. The past year was a year in which the security department improved the safety and service quality, and it was also an ideal year in which the safety work was completed. In order to carry out the work smoothly in the future, this paper summarizes the work in 20xx, summarizes the experience, finds out the shortcomings, and expects to develop strengths and avoid weaknesses in the new year and create new achievements.
First, develop superior management and pay close attention to grassroots construction.
1, excellent service, win trust. Strengthen the management of security personnel, strictly follow the duty requirements of security guards, strengthen management guidelines, strengthen on-site supervision and quality inspection, regularly train safety work regulations and knowledge of fire equipment use, and standardize the etiquette, manners, dress and hygiene of security personnel. At the same time, in the middle and night shifts, the safety of key parts and owners' vehicles in Beibie was continuously inspected. Through various efforts, the window image of the security post has been gradually improved, the quality service level has been improved, and the trust and praise of the majority of owners in the community have been won.
2, prevention first, focus on monitoring, measures in place, eliminate hidden dangers. Under the care and guidance of the property management manager, the emergency plan was formulated, and the anti-theft and fire prevention measures were implemented. Two unsafe accidents of construction workers occurred this year can be handled in time and properly solved. On this basis, the security department implements measures such as group control, group prevention, group inspection and group treatment to ensure that the security work of the community is foolproof;
3, improve the facilities, equipment and equipment, get ready. This year, the Property Management Office equipped the Security Department with powerful flashlights, batons, walkie-talkies, raincoats and other appliances, and gradually improved the monitoring facilities in the villa area, providing a strong guarantee for safety management. However, there are still some problems that can not be ignored, such as insufficient water for fire hydrants and unclear responsibility for safety management. We hope they can be equipped in time to ensure the smooth progress of safety work.
Second, strict management, improve quality, change ideas and innovate methods.
1. According to the safety training plan formulated at the beginning of the year and referring to industry standards, weekly regular meetings and trainings are conducted for security guards, focusing on management quality, service awareness, etiquette, courtesy, professional skills, fire control knowledge and emergency response. Through explanations, comments and exchanges, the security guards' ideological understanding and daily work level have been improved to varying degrees;
2. The Security Department conducts on-the-job training for security guards as planned, so that the actual work training can be assessed by stages and contents, so that each team member can achieve "four skills" (can queue up, use fire-fighting equipment, command gestures and boxing). Through training, the overall ideological quality, professional quality, professional skills and service attitude have been strengthened and improved;
3, combined with the actual situation of the community and the existing situation of the security department, guide the security guards to improve their quality and change their concepts. Everyone is required to have a sense of urgency, self-motivation and responsibility, cultivate team spirit, stimulate the subjective initiative and work enthusiasm of security guards, and at the same time stimulate everyone's enthusiasm for learning and striving for advanced by establishing excellent players. Through continuous exploration and summary in work practice, the standard of "property security guards should know and know" has been formulated, which has laid a foundation for better service to the majority of owners.
Third, vehicles and personnel access management
1, strictly in accordance with the vehicle access management regulations, control the vehicles in the community, ensure the internal environment of the community, and ensure the orderly and smooth roads;
2. Strengthen the training of security gestures and language;
3. In order to ensure the safety of the owner's vehicle, a registration system is implemented for foreign vehicles, and the large items brought out are strictly supervised according to the entry-exit registration system. It is required to have a key card issued by the property management office, which can only be released after inspection. Under the strict and meticulous work, there was no car theft or loss in the whole year;
4. Strictly implement the registration system for foreign personnel and construction personnel, handle the entry and exit certificates in time, and handle and solve the problems found in time in strict accordance with the requirements of the Regulations on the Safety Work of Left-behind Site Personnel.
Four. Work priorities for 20xx years
1. Always implement the policy of "safety first, prevention first". In case of imperfect implementation, the Security Department will continue to follow up and implement the plan;
2. The cultural literacy, professional knowledge, management ability and personal quality of key personnel are uneven, both good and bad. The management norms formulated by the property security department have not been fully implemented, and the security department will strengthen education and training for the problems;
3. The service quality needs to be optimized and improved. The service consciousness of individual security guards is not enough. In view of the situation, the security department will strengthen management to ensure that there are no different service standards for day and night, at ordinary times, weekends and leaders;
4. Recurring problems: gfd, a post security guard, untidy, polite, not active, not considerate in service and inflexible in handling problems. These problems have seriously affected the overall service quality. In next year's work, we will make great efforts to implement it, strive for obvious improvement and get good results.
Summing up the work of the year, although some progress and achievements have been made, there are still some shortcomings in some aspects. In the new year, all employees of our security department will seriously study various policies and regulations, strive to make ideological awareness and work efficiency reach a new level in an all-round way, and make greater and more contributions to the development of community owners and companies!
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