Personal experience and feelings of discipline and style education in hospitals As the saying goes: Gold ophthalmology, silver surgery, crying pediatrics? . In the face of children who can only cry but can't express and can't cooperate, pediatric nurses should not only have considerable theoretical knowledge, skilled operating skills and good psychological quality, but also have the ability to deal with emergencies and high professional quality. With the full implementation of the health system reform, 60% of nurses are employed, 50% of them are employed with low seniority, but the threshold for employing nurses is low and their comprehensive quality is low. In order to improve the quality of pediatric nursing, provide better services for sick children, and make sick children get real benefits, it is imperative to strengthen the training of employed nurses. The author will be engaged in pediatric nursing management for five years, and the experience of training and hiring nurses is summarized as follows for the reference of nursing colleagues.
First, cultivate the spirit of love and dedication.
Pediatric nursing work is complicated, with strong sense of responsibility, difficult for family members to understand and low income. Nurses are hired to resign at any time. In order to stabilize the nursing team and ensure the quality of nursing, in addition to pre-job education for each batch of newly hired nurses, professional ethics education should also be carried out regularly to cultivate their love for nursing work and dedication to nursing. Only by loving this job from the heart can we establish a holistic nursing concept centered on patients.
Two, strengthen medical safety education, improve legal awareness and awareness of self-protection.
The new "Regulations on Handling Medical Accidents" was promulgated, and the legal rights of patients were also restored. In view of the weak legal awareness of nursing staff, all departments should regularly organize nursing staff to learn the Regulations on Handling Medical Accidents and supporting documents, so that nursing staff can know the law, abide by various laws, regulations and operating procedures, and carry out nursing according to law.
Find out the hidden dangers of sick children from admission to discharge, and organize a seminar every month to find out the hidden dangers. Constantly seek and formulate feasible preventive measures to ensure the safety, efficiency, convenience and thoughtfulness of the whole process.
Third, change ideas and strengthen people-oriented service consciousness.
2 1 century, customers become the first resource of enterprises, and services become the main body of competition. Nurses' service attitude and service quality directly reflect the quality image of a hospital and are the first window for patients to understand the hospital. Nurses should make it clear that if there are no patients in the hospital, there will be no need for nurses to exist, hospitals will close down and nurses will lose their jobs. The job of nurses is to satisfy patients and their families, take patient satisfaction as the service concept and industry standard of nurses, and further establish people-oriented active service consciousness.
Fourth, strengthen the training of special skills and emergency response capabilities.
With the improvement of material and cultural living standards, parents' expectations for services are getting higher and higher. Children are the flowers of the motherland and the little emperors of every family. Parents hope that every operation done by nurses for sick children can be successful once, especially scalp venipuncture. The success rate of venipuncture is affected by the distribution of blood vessels in children, diseases of children, psychological quality of nurses, clinical experience and other factors. If at first you don't succeed, your parents will complain and complain. So in order to improve the success rate of infusion, we teach nurses one by one and practice scalp venipuncture with white rabbits.
Five, strengthen the training of theoretical knowledge in specialized subject, and improve the ability of observing illness and the writing quality of nursing records.
Pediatrics, also known as dumb department, is a patient with suffering words. Nurses can accurately observe the patient's condition and find out the changes of the condition in time only if they have certain theoretical knowledge. Nurses should be good at patrolling wards and observing the patient's condition in their work, so as to accurately find the patient's condition change and provide the doctor with the condition information in time, so as to avoid delaying the treatment and rescue of the patient due to negligence. However, in order to do this job well, nurses must have solid theoretical knowledge of specialized subjects. Therefore, in addition to organizing business study and nursing rounds once a month according to the situation of patients admitted to the department, nursing staff should also be encouraged to participate in academic activities inside and outside the hospital, continue to study at different academic levels, read relevant magazines, expand their knowledge, constantly sum up experience in their work, and gradually improve their ability to observe their illness so as to better adapt to nursing work.
As an integral part of medical records, nursing records can be copied by patients and can be used as the basis for the inversion of evidence between nurses and patients. This requires the record to be true and accurate. Most of the employed nurses are enrolled in nursing schools after graduating from junior high school, and their knowledge level is lacking. To write nursing records accurately and normatively, you must have certain professional theoretical knowledge. Therefore, as a manager, we must attach importance to the theoretical knowledge training of hiring nurses.
Sixth, strengthen aesthetic feeling.
There's a saying? Give good people and learn good people? The child is in the stage of growth and development, and the words and deeds of nurses play a subtle role in the child. Nurses are dignified, neatly dressed, generous and polite, so parents of children will feel kind, trustworthy and safe, otherwise they will be skeptical and their trust in nurses will decline. Many medical disputes are caused by distrust of nurses. Therefore, every batch of new nurses are trained in etiquette, including appearance, language and emotion.
Seven, cultivate team consciousness
Only unity and cooperation can improve work efficiency. Every nurse has her own outlook on life and values, and her work experience and ability are also different. As a manager, she should coordinate and integrate them, such as reasonable division of labor and collocation, and give help, guidance and encouragement. Only by uniting and cooperating, keeping pace and unifying thoughts can we do a good job in nursing.
Eight, pay attention to the humanistic care of employed nurses.
Hiring nurses has become a new force and reserve force of the nursing team. Caring about their today is caring about their future. Some employed nurses have different degrees of inferiority complex and inferiority complex. In addition to strictly demanding them at work, managers should try their best to provide them with a relaxed and harmonious working atmosphere, give them more care in life and study, and make them feel at ease at work.
After training, the comprehensive quality of nurses employed in pediatrics has been greatly improved. Most of them are skilled in their jobs, with strong sense of responsibility, good service attitude and high service quality, which are highly praised by parents and colleagues of sick children. Their work really satisfies children and parents, and the quality of pediatric nursing has gradually improved.
Personal experience of discipline and style education in hospitals. With the continuous progress of medical technology, the medical model has changed from a simple biological model to a biological model. Psychology? Social medical model, the hospital's service concept has also changed from disease-centered to patient-centered? Change? . This paper discusses the important role of nurses' professional quality and professional ethics in the process of disease treatment.
1 Good professional quality
A nurse's appearance, words, eyes, movements, expressions and dress will all involve elegance and vulgarity, which will leave different impressions and produce different effects. When the nurse enters the ward, the patient first sees the nurse's instruments. Some people may say that it doesn't matter what the head nurse looks like, as long as the technical style is excellent. This statement is wrong. We know that the inpatients are unhappy, and any bad stimulation will have a bad influence on the patients' mood. When patients see nurses wearing dirty clothes or clucking high heels, they will feel scared and disgusted, and at the same time they will feel distrustful. Therefore, to enter the role of nurse, you must dress neatly and make people feel harmonious, elegant and generous. You should have dignified and subtle manners, natural expressions and postures, which can make people feel pleasing to the eye, be frank and warm to patients, be amiable, and make people feel stable, cordial and credible. The duty of nursing staff is to give patients the warmth of humanity, a caring look, an appropriate greeting, a gentle operation, a timely reminder and a heart-to-heart conversation, all of which can reflect the respect of nurses for patients and life, and make patients deeply feel the happiness of being cared for, taken care of and understood. In a good humanistic nursing atmosphere, patients' bad emotions will be resolved, thus promoting the rehabilitation of diseases.
2 psychological quality and political quality
The quality of nurses is not only a way to mold the mind, but also a manifestation to show the mind. The inner thoughts and feelings of serving patients wholeheartedly are expressed through behavior. Nurses should have good mood and will, and keep a stable, cheerful and happy mood in their work. When they receive patients, they should be warm and serious, kind and steady, work nervously but orderly, and influence patients' psychological state with good emotions. Nurses should pay attention to their own behavior and don't behave badly in front of patients. On the one hand, it will have adverse reactions to patients, on the other hand, it will also damage the image of nurses. For example, nursing work is often carried out independently, especially in the case of working at night alone, facing patients or babies who can't express their opinions. Whether the observation and treatment of illness are accurate, timely, appropriate and strict often lacks supervision, which depends entirely on the professional ethics and humanitarian beliefs of nurses in performing their duties.
3 scientific quality
A nurse must have good quality and high technical level, and master modern scientific and technological knowledge, which is the need of modern nursing work. Nurses should have good scientific quality, scientific attitude of seeking truth from facts, scientific spirit of studying business, skilled operation technology, solid theoretical foundation and rich clinical experience in their work. Nursing work is by no means a simple technical care, not a mechanical execution of doctor's orders and the completion of general nursing technical work, but a mental work with theoretical guidance. Nurses should have good observation, thinking and expression, and be good at discovering patients' inner activities from their speech and behavior characteristics. Nurses use vision, touch, smell and hearing to get information from patients and help doctors diagnose and predict possible problems. Therefore, nurses are required to have not only knowledge of nursing, but also knowledge of medical psychology, ethics, sociology and management. Clinically, they are required to make full use of their knowledge, cultivate keen observation, be good at discovering changes in their condition, prevent mistakes and accidents, and complete their duties with abundant energy.
Due to the development of modern nursing, the disease-centered nursing model has changed into a new patient-centered nursing model, which requires nurses to have skilled and exquisite professional knowledge and skills, constantly update their professional knowledge, and master certain multidisciplinary knowledge such as sociology, health education, medical ethics and psychology. , so as to master the nursing business deeper, better and more, and solve the difficult problems in nursing.
With the continuous progress of modern medical technology, will it? Patient-centered? Integrating our service concept and humanistic care for patients into nursing work is the key to the continuous development of our nursing career. While improving the level of nursing skills, we should expand the connotation, strengthen communication with patients, strengthen the training of nursing staff, popularize psychological nursing, be close to patients, be close to clinic and society, improve nurses' humanistic quality and comprehensive ability, and strive to provide patients with nursing services combining scientific spirit with humanistic spirit.
Personal experience of discipline and style education in hospitals. Nurses' professional ethics enables nurses to form stable inner beliefs in their consciousness, and can distinguish between good and ugly, honesty and hypocrisy in nurses' professional behavior, so as to apply inner beliefs to work practice and consciously adjust personal behavior in work practice; And carry out self-education, self-reform, self-exercise and self-improvement activities according to the principles of nurses' professional ethics.
First, the meaning of nurses' professional ethics
The cultivation of nurses' professional ethics includes two meanings: first, self-examination, self-evaluation and self-analysis according to the basic norms and specific requirements of nurses' professional ethics; The second is the behavior, style, appearance, sentiment and the realm that nurses should reach in nursing posts. Therefore, the cultivation of nurses' professional ethics is to make nurses form a stable inner belief that can distinguish good from ugly, noble from despicable, honest and hypocritical in professional behavior through understanding and experiencing the principles and norms of nurses' professional ethics, and apply this inner belief to work practice, and consciously adjust nurses' personal behavior in practice to meet the general and special requirements of nurses' professional ethics. Whether supervised or not, they can consciously act according to the principles and norms of nurses' professional ethics; Consciously accept moral education.
Second, a correct understanding of self
Self-knowledge is the subject's understanding of himself, himself and his surroundings. The self-knowledge in nurses' professional ethics cultivation includes the understanding of their own work ability and work level and the understanding of nurses' interpersonal skills in the profession.
A correct understanding of one's own ability and level is the premise for people to engage in professional activities. Nurses should have an objective and comprehensive evaluation of their strengths, weaknesses, advantages and disadvantages, so as to love their jobs and do their jobs well. Overestimating one's ability and pursuing unrealistic career goals will lead to nothing; On the other hand, underestimating your actual level will easily lead to retreat and no result. A correct understanding of self is conducive to correctly handling interpersonal relationships in the profession. People's professional activities are always associated with internal and external interpersonal relationships. Only by dealing with interpersonal relationships can you become a popular person. A correct understanding of one's own strengths and weaknesses is a prerequisite for getting along with others. Nurses should know themselves from their own work experience and personal experience. If every nurse works in the way that suits her best in her post, the efficiency of nursing work will be greatly improved. Nurses should know themselves through the media, take others as the intermediary, take their own understanding of others as a mirror, get a better understanding of themselves, try to find out their own gaps and shortcomings, pay attention to others' evaluation of themselves, learn from peers with an open mind, and promote their continuous progress.
Third, be strict with yourself.
In terms of professional ethics of nurses, being strict with oneself is an important feature of a nurse with excellent professional ethics. The duty of a nurse is to deal with patients every day and provide patient, meticulous and pro-interest quality services. Constantly learning relevant laws and regulations and advanced nursing quality standards and constantly improving nursing quality standards are the code of conduct for nurses to go international; Cultivating professional honor is the guarantee of nurses' good quality. At work, we should always be strict with ourselves, grasp the boundary between right and wrong, and consciously restrain our words and deeds with various systems. We should not only abide by the law, but also urge other medical staff in the unit to abide by the law, safeguard the dignity of law and personality, and ensure the quality of nursing.
Nurses' professional ethics is endless for nurses. It can be said that life is endless and moral cultivation is endless. The ultimate goal of training nurses' professional ethics is to gradually transform the principles and norms of professional ethics into their own professional ethics, so as to upgrade their knowledge, feelings and beliefs about professional ethics in professional practice into nurses' professional ethics habits. Someone who really understands? Cultivation? People should always hold the firm spirit of not dying, not learning and not repairing. Adhere to the overall situation, start from small things, start from now, start from small things, and cultivate good professional ethics in nurses' ordinary jobs. So as to better serve patients, serve the society and build harmony.
Personal experience and feeling of discipline and style education in hospital At the beginning of this year, our hospital held a meeting to rectify the ideological discipline and style of cadres and workers in the whole hospital. The meeting summed up the ideological and disciplinary style of cadres and workers in our hospital, carefully analyzed the current situation, found out the outstanding problems among cadres and workers in a targeted manner, and asked all levels in the hospital to further change their ideological style, further enhance their sense of responsibility, further improve the overall quality of the team, further optimize the service environment, further improve work efficiency and quality, further improve the industry style, further promote business work, and provide a strong guarantee for the development of medical and health undertakings in our hospital.
Recently, through the combination of concentrated study and self-study, I learned and understood the spirit of the meeting of the leaders of the hospital about carrying out work style rectification, which was very rewarding, further broadened my horizons, improved my political theory level, and deepened my understanding of Deng Xiaoping Theory and? Theory of Three Represents theory? Understanding and understanding of important thoughts and expositions such as implementing Scientific Outlook on Development and building a harmonious socialist society. I think that in the great practice of building a harmonious socialist society, the medical and health departments should seriously practice it? Theory of Three Represents theory? Important thought, under the guidance of Scientific Outlook on Development, fully fulfill the sacred mission of saving lives and protecting health, and fully understand it? Development is the first priority? It is of great significance to deeply reflect on the shortcomings in the work, earnestly learn lessons, strengthen the construction of work style and win the trust of patients and their families.
The first is to raise awareness of carrying out work style rectification.
It is a wise decision of the county party Committee, the county government, the health bureau and the hospital Committee to carry out work style rectification in the whole hospital. It is an important content to strengthen the party's construction and enhance the party's image, an important starting point to improve the quality of the team and enhance the ruling ability, and it is related to the rise and fall of the party and the success or failure of the cause. Style construction is an important event in the political life of the people in the county, and it is also related to the construction and development of our hospital. There is still a certain gap in the work style construction of the medical and health industry, and the masses have grievances and emotions about medical and health institutions, especially in terms of low technical level, poor service attitude and excessive burden on some patients.
Second, through careful study and profound analysis, the goals and requirements for future efforts have been determined. First of all, we should enhance our political awareness and work discipline.
To strengthen the study of political theory, ideas, ideals and beliefs must keep pace with the times and improve political acumen and foresight. We should conscientiously study the incisive exposition of Deng Xiaoping Theory, Theory of Three Represents and Scientific Outlook on Development, the spirit of the 17th National Congress of the Communist Party of China and the important decision-making spirit of the Central Committee, earnestly study various laws and regulations, be familiar with current affairs and politics, care about state affairs, understand and master health laws and regulations and departmental rules, and improve our ability to handle affairs according to law. Firmly establish the ideal and belief of * * * production, strengthen party spirit training, improve party spirit cultivation, try to integrate theory with practice in learning, learn to use Marxist stand, viewpoint and method to analyze and solve problems, especially to solve practical problems encountered in current work, and improve political acumen and foresight. Strive for strong ability to deal with daily work and emergencies. While transforming the objective world, we should pay attention to transforming our own subjective world.
Second, we should change our mental outlook and improve our work style. Strive to learn the lofty ideological realm and work style of being close to the people, respecting the people, loving the people and helping the people; Study hard the noble quality of taking work as life, treating patients as relatives, helping others and the spirit of selfless dedication to people's health; Study hard the lofty spirit of dedication, dedication, pragmatism and persistence, vigorously carry forward Bethune's spirit, and enhance the sense of purpose of saving lives and serving the people wholeheartedly. Practicing Scientific Outlook on Development Thought, emancipating the mind, pioneering and innovating, seeking truth from facts, working hard, saving their enthusiasm and energy to protect people's health and realize the goal of enriching the people and strengthening the county, and making their due contributions to the construction and development of the hospital.
The third is to further improve the service level. In my future work, I should first abide by the law, be proficient in my business and keep in mind the old adage? Worry about the world first, and enjoy it later? In the face of suffering, always remember that you are a medical worker, starting from small things and starting from every small link, doing all the work in a down-to-earth manner, drawing lessons deeply, improving work style, improving service attitude and improving service quality, devoting yourself to serving patients with full work enthusiasm and good mental outlook, repaying the society with first-class work performance, and always pursuing social benefits of serving the people, benefiting the people, facilitating the people and benefiting the people.
Third, strive to maintain the good image of the hospital.
Enhance? Patient-centered? Service consciousness, strive to care about patients, know their worries, solve their worries, and offer warm service and love. With what? Correct the wind and discipline, improve efficiency, improve service and optimize the environment? As the theme, strengthen the sense of mission, service, harmony, patient-centered, conscientious and strive for perfection. Analyze and solve problems in work with correct methods, improve work style, improve medical ethics, minimize the pain of patients, minimize the burden of patients, and maximize the level of diagnosis and treatment technology.
Through this rectification of ideological discipline and work style, I will actively implement, innovate and break through in my future work, fully implement Scientific Outlook on Development, actively respond to challenges with a more confident attitude, consciously regard the gap as potential and pressure as motivation, and strive to complete the task. Establish a strong sense of time, efficiency and quality. Don't put off till tomorrow what you can do today, and don't put off what you can do this week until next week. Be clear about your goals, go all out and never give in.
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