① Yu Zhibin's lecture

Language breakthrough, NLP language model, Carnegie's speech in public elementary class, Carnegie's speech in public promotion class, Caryonecki's speech in public excellent class, harmonious interpersonal relationship, how to enhance influence, how to become a popular person, psychological construction of successful sales, and three-minute learning to host. Charismatic speech of leaders, charismatic speech of future leaders, NLP negotiation, peak sales training camp, advantage sales training camp, communication incentive class, manager leadership class, briefing skills, etc.

② What courses do secretarial majors take?

These courses are as follows:

Ideological and moral cultivation and legal basis, * * thought, introduction to * * theory and important answers, college Chinese, official document writing and processing, modern Chinese foundation, contemporary Chinese political system, introduction to secretarial science, public relations, introduction to law, organ management, management psychology, principle and application of office automation (practice).

And secretarial practice, general situation of foreign-related secretarial work, introduction to enterprise management, general logic, constitutional law.

Cultivate middle and senior compound talents with systematic and solid secretarial knowledge and skills to meet the needs of socialist market economy and modernization.

(2) Presentation skills course introduction, expanding reading business ability.

1, theoretical knowledge: we must realize the importance of theoretical study, and on the one hand, we must master solid basic knowledge, including knowledge that is helpful to business work, such as law, foreign languages, economy and trade. On the other hand, we also pay attention to collecting new information and paying attention to the new development trend in the legal field.

2. Practical experience: We should pay attention to summing up good experience in our work, avoid detours as little as possible, exchange experiences frequently and learn from experienced people.

3. Processing ability: The secretary's work is complicated and trivial, which requires us to have high processing ability. Whether handling cases, meetings or daily affairs, we should pay attention to training our own handling ability, improve handling efficiency and master certain handling methods and skills.

③ What are the contents of general management training?

General management training includes:

1, time management. Time management is the key to improve work efficiency. The time management of general management training not only teaches the management methods of working time, but also includes the management methods of living time.

2. Team spirit. Influenced by western modern corporate culture, more and more China enterprises realize that the overall cooperation of employees will play an important role in the development of enterprises. Teamwork has gradually become an important part of corporate culture, and the market demand for professional training in this area is rising.

3. Marketing skills. With the increasingly fierce market competition, enterprises are required to explore the market more actively. For marketers, training in marketing skills is more practical and important.

4. Service skills. The customer is God. Only by fully meeting the needs of customers can the development of enterprises be realized. Therefore, more and more enterprises regard customer service as a good way to make profits.

5. communication skills. Speech skills, conversation skills and customer reception skills all belong to the category of communication skills.

6. Project management. Including the management of quality, time and cost, plays a scientific and coordinated role in the whole project implementation process. It can help enterprises to ensure the quality of project implementation, limit the implementation time and control the cost, so it has attracted much attention.

7. Salary design. Market economy requires enterprises to implement a market-oriented salary system, and salary has become an important embodiment of the differences in employees' abilities. But at present, most domestic enterprises lack the ability of salary design, and this kind of training just meets this demand.

8. The art of leadership. The form is flexible and the content is practical. Starting with some small cases that may be encountered in daily work, practical methods to deal with problems are taught.

9. Human resources. Including the recruitment system, employee relations, incentive system and other aspects of the overall comprehensive design, can help enterprises to establish a scientific and standardized monitoring system from front-line employees to senior employees, while helping enterprises to clarify the interests and obligations of both employers and employees, and make them fully guaranteed.

(3) Presentation Skills Course Introduction and Extended Reading:

General management training methods

1, the lecture method, belongs to the traditional training mode, which means that the trainer systematically imparts knowledge to the students through language expression, hoping that these students can remember the important concepts and specific knowledge.

2. Discussion method can be divided into general seminars and group discussions according to the complicated procedures of cost and operation. Most seminars focus on special lectures, allowing students to communicate with the keynote speaker halfway or after the meeting, which generally costs a lot. It costs less to discuss the rules in groups.

3. Game method, a method in which two or more participants compete with each other to achieve the expected goal under the premise of observing certain rules. The form of the game depends on the content of the game. Usually, the game contains competitive and changing content. Games are just means, and the purpose is to cultivate students' various abilities.

4, role-playing, in the simulated work environment, specify participants to play a role, with the help of role drills to understand the content of the role, simulate the handling of work affairs, so as to improve the ability to deal with various problems.

5. Case study, which provides students with a written description of how employees or organizations deal with difficult problems, so that students can analyze and evaluate cases and put forward suggestions and training methods to solve problems.

④ What are the contents of the training courses for enterprise managers?

First, management cognition

Introduction to management and organizational effectiveness: master the basic theory of management and complete the role transformation from executor to manager.

Management psychology: By exploring psychological laws, we can better understand ourselves and others.

Second, self-management

Shaping managers' mentality: changing self-image, establishing positive mentality and giving full play to initiative.

Time management and efficiency improvement: Prioritize multiple tasks according to effectiveness and urgency.

Emotion and stress management: keep positive emotions and understand the methods and strategies to effectively manage stress.

Third, the work management

Goal and plan management: master the methods and task assignment skills of goal management and plan making.

Performance management: implement performance, flexibly use performance tools and improve work performance.

Innovative thinking and problem solving: using thinking skills and tools to improve the ability to analyze and solve problems

Efficient meeting: skills and methods to improve the efficiency and quality of meeting organization

Briefing production and presentation skills: the skills of using PPT as an efficient visual persuasion means

Fourth, personnel management.

Non-HR human resource management: learn the methods and concepts of selecting, employing, educating and retaining people.

Effective guidance and development of subordinates' abilities: using various tools and methods to improve their comprehensive abilities.

Efficient communication and interpersonal relationship: communicate effectively with people at all levels and establish good interpersonal relationships.

Employee motivation: learn a variety of practical methods to effectively motivate morale and use them flexibly.

Quantitative authorization: master the steps and methods of quantitative authorization to improve work efficiency.

High-performance team building: implement corresponding management according to the development stage of the team to resolve contradictions.

Five, charismatic leadership

Situational leadership: improving the application ability of leadership style in specific situations

Creating high-quality culture: enhancing personal influence and shaping enterprise learning organization

⑤ Liu Qinnan's teaching expertise:

Internal Lecturer Series Leadership Promotion Series Total Customer Satisfaction Series

Skills in professional business briefing, high performance, effective team building, customer service and complaint handling

Charming speech and presentation skills, cross-departmental communication and coordination, customer service skills and self-cultivation

Talent selection and recruitment interview, quality communication skills learning, interview skills learning.

Interpersonal style and personality analysis; Promotion of Sales Skills of Business Etiquette Learning Specialty in Workplace

6. What courses does the secretary need to study?

1, public * * * basic course module

Career planning, time management, communication skills, presentation skills, customer and quality awareness, China traditional culture and modern enterprise management thinking, computer application foundation, public English, college Chinese, ideological and political courses and college physical education.

2, professional basic course module

Leadership and self-management, secretary's role cognition, economics and basic accounting, introduction to enterprise management, business etiquette, professional dress and makeup, literature appreciation and training, web page making foundation, secretary English.

3. Professional theory module

Management psychology, effective expression skills, office automation, knowledge management, file management, secretarial science, leadership psychology, secretarial practice, official document writing and application in enterprises and institutions, and English writing and application in enterprises and institutions.

4, professional skills module

Office automation equipment, project management, application of OA&KM, assistance and management of superiors, white-collar work practice, office software and operators, Putonghua test, physical training, meeting organization and management.

⑦ What are the main courses of secretarial science?

Courses: career planning, management, communication skills, presentation skills, customer and quality awareness, China traditional culture and modern enterprise management ideas, Fundamentals of Computer Application * * * English College Chinese Ideological and Political Course College Physical Education Major Basic Course Module Leadership Art and Self-management Secretarial Staff's Role Cognitive Economics and Basic Accounting Introduction to Enterprise Management Business Etiquette Professional Dress and Makeup Literature Appreciation and Training Basic Secretary English Major Theory Course Module Management Psychology Effective Briefing Skills Office Automation Knowledge Management Archives Management Secretarial Psychology Secretary Practice Enterprise Official Document Writing and Training Application-oriented Enterprise English Writing and Application Professional Skills Module Office Automation Design Prepare project management OA&KM application assistance and management Boss white-collar work practice office software and C Workman Putonghua test body training meeting organization and management secretary qualification certification research training etiquette reception document management production practice/logic, creation, social image, etiquette poetry appreciation and other secretarial majors training objectives are as follows: to serve the needs of socialist modern secretarial industry and master the basic knowledge that clerks and assistants in enterprises should have; Good interpersonal skills, communication skills, presentation skills, enterprise management skills and other basic skills; Have the necessary professional skills in cross-departmental communication, document management, meeting management, employee activity management, business reception, document processing, etc. Only high-quality skilled professionals who have strong secretarial work ability and good comprehensive secretarial literacy and can meet the needs of employers in moral, intellectual, physical and aesthetic aspects after graduation can be successful.

How to take such courses as employee training and development?

Training is usually carried out in two situations. One is to use training to solve problems when they are found; The other is to set goals through training.

There are two kinds of training, one is internal training, that is, training by people inside the enterprise, and the other is external training, that is, training by external lecturers.

If you have less money, you can use internal training. If there is no internal lecturer, OJT can be used, and experienced old employees or department heads can train inexperienced employees. The training can be conducted at a fixed time every week or every day, and the time can be shorter. Then check it regularly.

In addition, you can choose an internal instructor. There are many training courses for internal lecturers. For example, the famous Tao Tao International Lecturer Training Course helps enterprises to train internal lecturers, and then these lecturers conduct training, which can save a lot of money.

As for cross-departmental training, it is actually to design training content according to job requirements. For example, in the sales department, you can think like this: what kind of ability is needed for this position in general, and what impact does daily work have on employees. Sales positions need sales skills, communication skills, presentation skills, etc. And sales are under performance pressure, so it may be necessary to train employees to reduce stress. For example, administrative departments and offices are more complicated, so it is necessary to have time management skills, and the work may be highly repetitive, and it is also necessary to cultivate a correct work attitude.

How to find the problem is to find out the shortage of employees and carry out training in combination with the ability requirements of the post. Setting goals means that when an enterprise sets new high performance, what kind of abilities employees in various departments should have to achieve performance, which is the goal, and then training is used to improve it. Besides skill, don't forget the psychological aspect.

Pet-name ruby Shenzhen Li Chengzhang consulting company

Tutoring project: excellent courses:

Mr. Liu Zhonggang

Series courses of enterprise organization diagnosis, enterprise management modeling and advanced management.

Enterprise informatization construction, ERP implementation and providing consulting and counseling services for enterprises.

Dr. Ouyang Ailing

Strategic planning and application series annual education and training planning practice series

Planning skills, practice series, meeting hosting skills series

How to build corporate vision?

(Vision Management Practice) Future Challenges and Countermeasures of Taiwan Province Provincial Enterprises

(Strategic change practice)

Innovative management practice and customer satisfaction strategy practice

How to establish corporate culture and high-performance team?

(Team Leadership Practice)

In charge of functional advantages, strengthen the combat effectiveness of specially trained business personnel and strengthen special training.

Analysis and solution skills of training problems of professional lecturers in enterprises

Work Improvement and Performance Improvement Creativity Training

Dr. Sun Chenzi

Marketing category:

Differentiated Marketing (Marketing Strategy and Practice) Interactive Marketing —— The Core of Service Marketing

How to make a successful marketing strategy?

Sales management category:

Sales management expertise-effective management of sales team

Sales culture and process control

Sales skill category:

Key customers develop core sales skills, consulting sales

Five steps of product sales core: special training of professional sales literacy and sales skills

Customer-centered sales process in relationship sales

Scenario sales-special training negotiation skills for real sales scenario simulation

Customer service category:

Service Strategy-Customer Service Planning Excellent Customer Service and Management

Customer service, customer relationship management (CRM)

Project management class:

360 Project Management Workshop (360 Project Management Workshop)

Overall information planning (PMP) for total project management

Mr. Zhang

Management category:

How to cultivate the leadership ability of senior executives to become high-performance supervisors

High-performance teams set up management skills training for science and technology directors.

Cultivate execution and improve conflict management and communication skills.

Analysis and decision-making of business negotiation skills

Train middle-level managers (MTP) to develop OJT skills of subordinates.

Team Building and Knowledge Cooperation, Target Management and Performance Appraisal

Creative thinking of performance-oriented time management

Organizational development category:

Strategic development and change management, learning organization and five exercises

Corporate vision and the practice of strategic action enterprise transformation and organizational transformation

Operation skills of enterprise learning organization

Procurement management:

Procurement and supply chain management procurement performance management

Purchasing management and negotiation skills, practical purchasing problem analysis and decision-making skills.

Human resource management:

Non-human resource managers in human resource management should make good use of human resource development to enhance the competitiveness of enterprises.

International operation and talent training of strategic human resource management enterprises

Annual training plan of internal lecturer training and practice of improving training performance

Teaching skills of internal lecturers

Teacher Liu Qinnan

Train a series of lecturers in enterprises to improve the ability of key cadres.

Comprehensive customer service series, leadership improvement series

Business briefing skills of high-performance team building specialty

(charming speech skills)

Interview Skills Talent Selection and Recruitment Interview

Improve the interpersonal communication and coordination ability of professional secretaries (administrative assistants)

Time management of business etiquette training in workplace

Emotional stress management sales skills

Career planning

Mr Sun Yixin.

Mind mapping. Mind mapping? Series of topics on thinking methods

Teacher Liu, Teacher Zhuang Zhizhong and Teacher Wang Zhongsui (learning organization team)

Five exercises (systematic thinking, self-transcendence, improving mental model, team learning and sharing common vision)

Organizational learning, interpersonal communication, business sales, study reading club, gender education.

Team building vitality camp, cross-departmental communication and cooperation

Annual system strategic planning, open space conference guidance

Learning organization team learning organization vision leadership

Mr. Gao/ Ms. Gao

Only by establishing leadership can the team change the learning organization.

Strategic planning, vision management, organizational development and career development

Self-awareness, time management, stress management and customer service.

EQ Education and Training Human Resource Management

Teacher Feng Tianjun

Provide training and consultation for entrepreneurs in the workplace; Training and consultation of production site supervisor;

Training and consultation for grass-roots managers; Training and counseling for middle managers;

Training and consultation for senior managers; Promotion training and counseling for business personnel;

Training and consultation of business executives; Counseling management system;

Mr./Ms. He

DOE experimental plan, rapid learning and life use SPC, rapid learning and life use, grass-roots supervisor promotion project

Six Standard Deviations (Six Sigma) New QC Seven Technologies Green Belt Series Courses

Teacher Chen

Total Quality Management Statistical Process Quality Control Project Management

Six Sigma of International Quality System and Certified Supply Chain Management

Service quality management, production and operation management, and human resource management.

Teacher Liu

Analysis of SPC measurement system for statistical process control

Failure Mode and Impact Analysis of TQM in FMEA

Management skills of TPM front-line supervisors

Problem solving tools and models

(Six Steps to Six Horses) Site Management

Attending how to have a meeting and give a speech. ppt

See what meeting the delegates will have. If everyone knows this leader, they can only issue the names of pedestrians. If you don't know, you can sign the name of the leader.