First, close to the customer's opening remarks can use the following words:

"Sir, you have a good eye. This is our ... product, and this style is very unique ... "(approaching customers in a complimentary way)

"Young lady, our product is selling well now. Let me introduce you to ... "(straight to the point)

"Hello, miss, this smallpox is the latest one we just sent. It is elegant and unique. Let me show you a sample! "

"Sir, you have a good eye. This smallpox is the latest product of the company, which is very suitable for a veteran like you. Don't be afraid to feel it. "

Two, in the face of silent customers or customers with purchase habits, there are the following words "breaking the ice":

"Yes, Sir! Every detail of decorating a new house is very important. Be sure to read more! But we just received two kinds of smallpox and electrical appliances, both of which are very good products. Many customers like them very much. You can get to know them first! Come, this way, please ... "

"It doesn't matter, Sir! It doesn't matter whether you buy it now or not. You can learn about our products first. Come on, let me introduce you first ... what's your current renovation progress? What's the color of tiles and cabinets? You like it. . . . ? "

The sales skills of selling ceramic tiles are mainly to master the professional knowledge and selling points of products, be good at distinguishing customers, grasp their needs, know how to care about each other, design the prologue of shopping guide, use the skills of asking customers questions, and know how to make customers follow you.