What you want to ask is what does the 16-character policy of business development, newspaper setting and management mean? Keep the bottom line, standardize management, empathize and take the initiative to serve. The article said: Sunan Power Supply Company optimizes the power operation environment and improves the level of "electricity consumption". "In recent years, the company has earnestly implemented the spirit of the document (Development and Reform Energy Regulation [2020] 1479) with the principle of' keeping the bottom line, standardizing management, empathy and active service' and focusing on industry expansion and professional management of registration and installation." Therefore, the 16-character policy of expanding newspaper operation refers to keeping the bottom line, standardizing management, empathy and active service.