Cashier's work self-evaluation 1
Time flies and a year is about to pass. In the past year, there were joys and sorrows, and I also learned a lot of valuable experiences from my colleagues. Now, I will talk about my own experience and experience in view of the problems encountered in my work this year, and draw a full stop for my work this year.
As a cashier who deals directly with cash, I think it is necessary to abide by the cashier discipline in the store. Cashiers should not take out personal cash at will during business to avoid unnecessary misunderstanding and possible private transfer of public funds. Cashiers are not allowed to leave the cashier without authorization, so as not to cause losses or cause dissatisfaction and complaints from customers waiting for settlement. Cashiers should not settle accounts for relatives and friends at will, so as not to cause unnecessary misunderstanding. Cashiers should be familiar with the goods in the store, especially the special goods, and the related business situation, so that customers can give correct answers at any time when they ask questions.
Even if you leave the cashier for a short time, you should clean up the business money you receive first, and tell the cashier or colleagues in the same class the reason for leaving the cashier and the time to come back. Before leaving the cashier's desk, don't leave immediately if there are customers waiting to check out. Before you leave, you should politely ask customers to check out at other cashiers or for waiting customers.
As the front line of the store, it is obvious that you must continue to remain calm at work. The customer is always right, which is the aim of our service industry, so we must always receive every customer with a smile. Even if some customers are unreasonable, we should keep calm, keep a good attitude towards ourselves and avoid conflicts with customers. What we have to do is to help customers solve problems, not to bring new problems to the store.
Although I haven't been a cashier for a long time, and I know that my professional quality and business level need to be improved, I also know that as long as I study hard, I will definitely overcome the difficulties. As long as you don't care about the reward, you will get something. As the front desk of the store, we should establish a good image, because as the front line of direct contact with customers, we represent not only ourselves, but also the image of the company, and customers will get a glimpse of the store from our words and deeds.
During the work, you should consult and learn from the old employees with your heart, and you can do this job conscientiously. This is not only my working attitude now, but also my commitment to my future work.
After work, I have to learn professional knowledge about commodities and accounting. Only by continuous learning, continuous improvement and continuous improvement can we gain a foothold in today's highly competitive society, which is also our preparation for ourselves. Only by doing this well and having enough capital can we be comfortable in the future work. This is also my current goal. I will continue to work hard to do a better job and let everyone as a leader know that what I said is not empty talk. I will work hard.
Cashier's work self-evaluation II
Time flies, I have been in the cashier position for three years. There, I had joy and sorrow, but it was more of a harvest and became a fortune on my growth path. Here, I would like to thank the leaders for giving me this platform and a good exercise. Gave me a stage to display my talents. I will cherish my choice to be a qualified cashier.
I remember hearing a sentence: "The harder the place, the more you can exercise your will and make people feel more fulfilled." After coming to work in the new century, I can feel the benefits of this sentence even more. Basically, working in the same cashier for several hours every day and dealing with countless customers is self-evident. But I haven't put it down yet. My personality is in our Fengdu store, and the door is cold. It's winter, and it's as cold as you can imagine. Every time, the staff at No.2 station were swollen with cold, and the summer sun shone directly on us, but I never let go of my insistence. The purpose of "customer is God" is that in the ordinary position of cashier, the burden on the shoulders is not light: repeat the same work every day, explain all your questions to customers, and learn to be patient and hide all the grievances in your heart no matter how mean the customers say.
In the past work, we always encountered some problems. For example, if the commodity price does not match the computer, the shift supervisor should be informed in time for verification, and the customer should be patient. You also need to use the smile service. When you smile at a customer, no matter how dissatisfied the customer is with us, his mood must be clear at this time. Smiling is the most charming expression. A person who smiles without expecting anything in return but pays a lot will have a beautiful life. When you smile, the world will smile back at you. Then we should pay attention to the art of language: "Warm words comfort the heart for three winters, and bad words hurt people in July." Do not argue with customers, insult, dig and satirize customers.
As a cashier, I deeply understand that we are the window of the new century. At the same time, we should strictly abide by the operating rules of cashier at work, be full of enthusiasm, and receive every customer around us with a knowing smile to cope with the increasingly fierce competition. How can we retain customers and win customer satisfaction? Our magic weapon is to bring quality service. In the future work, only study hard, improve their own quality, improve service skills, and make customers happy and satisfied.
The above is what I feel most in my work, and I hope I can work hard in the future. I believe that as long as all our staff Qi Xin work together, tomorrow in the new century will be even more brilliant!
Self-evaluation of cashier's work 3
Time flies like a sword, and we greet the New Year with joy. I have experienced many things in my previous job, and I have also evaluated many experiences and lessons in my work.
As a cashier, I evaluated the following information:
One: As a shop assistant, we should have a good working attitude, a good hospitality attitude, warmly receive customers, understand their shopping needs, and create a warm shopping environment for customers.
2. Treat customers with polite language, speak with respect and kindness, don't speak loudly to customers, pay attention to your gfd, and behave generously and politely. As a qualified cashier, you should always pay attention to price changes and be familiar with all kinds of goods in the store. Your personality is special price information. In the process of cashier, you should sing, pay and find, so as not to cause unnecessary trouble. When scanning the price, the commodity price should be consistent with the computer. If not, inform the business manager and the store to help adjust the price at any time. Don't miss, underpay or overcharge in the cashier process. Of course, there are also many shortcomings. Sometimes when you are in a bad mood, you will treat customers a little more seriously, and sometimes you will contradict customers, but you will try your best to pay attention to your continuous good attitude at work.
In short, I am very grateful to the leaders for their support and help and for giving me a chance to work. I believe that I will work harder and harder in my future work. Let's work together to make Beishan better and better.
Self-evaluation of cashier's work 4
Over the past year, under the correct leadership of the manager, with the careful support and great help of my colleagues, I was able to be strict with myself, perform the duties of the foreman well, and successfully complete the work tasks, which was affirmed by the leaders and praised by my colleagues. The evaluation is very rewarding.
First, study at work and constantly improve your professional level.
As a cashier foreman, I am a cashier first. Only when the professional level is high can we win the support of our colleagues and take good care of the people below. Although I have been working as a cashier for three years, I have made some achievements, but these achievements are still not enough. With the development of supermarkets, new requirements are put forward for our cashier's work. Through study, I can always master computer operation technology first, and always give guidance to the following comrades.
Second, do a good job in the management and guidance of employees. Although the foreman is not a big leader, he also manages a bunch of people. It is the trust of the leaders that makes me shoulder this heavy responsibility. Therefore, at work, I always have strict requirements for them. No matter who violates the discipline, I will not tolerate it. It is precisely because I can be strict with myself, manage boldly and care about the employees below, so they all respect me very much.
Third, arrange the cashier's duty and shift change reasonably. The cashier's work is not tiring, but he must be careful, so the cashier must always keep a good attitude and vigorous energy. Therefore, when arranging the work of several employees, I always try to let the cashier have a good rest and take care of their special situation without affecting the work of the supermarket.
Fourth, pay special attention to the first-level work and share the worries with the leaders. As a foreman, I will never bother the leader about the problems that can be solved at the cashier level. I will never lose the opportunity to report to the leader for instructions on major events in the supermarket.
This year, although this work has achieved necessary results, there is still a lot of room for development. I believe that as long as I work hard with our cashier, I will do better.
Self-evaluation of cashier's work 5
For this job, I can do my job seriously and practically. Although I just act as an ordinary protagonist, this protagonist is not only as simple as collecting money, but also has many complicated procedures. During my work, I learned a lot of experience and added a lot of knowledge.
However, as a cashier, you must have an enterprising, enthusiastic, proactive and thoughtful attitude to serve every customer. Occasionally, I will encounter many unpleasant things at work, but I must overcome them without negative emotions, because this will not only affect my mood, but also my attitude towards customers.
I meet different guests every day, and different guests have different tempers. We should provide different services for different customers, because the unchanging aim of this industry is "customer first". When dealing with customers, we should always smile and provide polite service to make customers feel friendly. Even if we encounter some unpleasant things in the service work, if we still greet them with a smile, unreasonable guests have no reason to lose their temper. The so-called "meet and laugh" will make customers happy and comfortable.
Although this is just a simple cashier, it is so insignificant to others, but it has taught people a lot of truth and improved our own quality. Keep learning, constantly improve self-moral cultivation, and constantly improve self-service skills. "Only learning can constantly sharpen a person's character, improve moral cultivation and improve service skills. Even an ordinary cashier can walk the sky we want as long as she keeps moving forward! Believe me, I can do better. Thank you for your appreciation. I love this job, and I want to do it best!
I came to work in the company in April this year. With the help of leaders and colleagues, I successfully passed the probation period, and my basic level of personal business has also been greatly improved. I have successfully completed my work as a cashier, which has been affirmed by the leaders and praised by my colleagues.
First of all, the bright side.
1, constantly strengthen your study and greatly improve your professional level.
The facilities, management and work of the car wash shop all reflect the star standard. I have worked as a cashier before, but I'm a little uncomfortable with my new job. With the help of business executives and colleagues, I study hard and work hard. If you don't understand anything, please humbly ask your old colleagues with rich work experience and high professional level. Through constant self-efforts, I quickly became competent and accomplished my task well.
2. I love my job, and my personal skills and qualities have been continuously strengthened.
After I came to work in the car wash shop, I liked the environment and working materials there very much. Units usually pay attention to the cultivation of employees' all-round quality. By studying etiquette common sense, management courses, safety common sense, daily behavior ethics and other courses, our ability and quality have been continuously improved, and our team spirit and sense of group honor have been greatly strengthened.
3. Be strict with yourself and abide by the rules and regulations of the unit.
In my usual work, I can be strict with myself according to the management regulations of the car wash shop, so as not to be late or leave early. As a cashier, I can strictly implement the financial system, keep accounts and issue bills according to my own responsibilities and authority, never encroach on the interests of the unit or seek personal gain, and ensure that every penny is clear and clear through my own hands.
4. Respect leaders, unite colleagues, obey management and be helpful.
As an employee, I can consciously obey the superior leadership and management, actively cooperate with the work, and often ask for instructions and report anything. In daily life, I care about my colleagues around me and help those in need. Don't spread gossip, don't talk about others behind their backs, don't form gangs, and don't do things that are not conducive to unity.
5. Pay attention to words and deeds and establish a polite, healthy and good employee image.
Every time I go to work, I pay great attention to my appearance and behavior. Because being a cashier is also a window to show the management and image of the car wash shop. Every time I check out for a guest, I always smile, take it seriously, patiently answer the guest's questions and provide the most satisfactory service for the guest.
Second, the existing problems
1, I'm still not sure about my study.
In normal life, I can't spare time to strengthen the study of cultural knowledge and enrich myself. Most of the books I read are magazines for entertainment and recreation.
2. Work initiative and sense of unity and cooperation need to be strengthened.
At work, I can try my best to do things arranged by my superiors or within my own scope, but I am not enterprising enough to help others complete their work and participate in some training of the unit.
3. Next step
(1) Study hard on your own business and improve your work skills.
Can't meet the current business level, but also learn from old colleagues who are skilled in business, constantly improve service quality, improve work efficiency and achieve zero mistakes.
(2) Work hard and continue to contribute to the construction and development of the unit.
One year working in the company is a year for me to learn knowledge and improve my skills. This is also a year of my growth and progress, and I am very happy. I will continue to stick to my advantages, overcome my shortcomings and contribute to the construction and development of the company.
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