Sales supervision work summary and plan model template Part I
I have been the marketing director of the company since 20 19, and it has been a certain year now. In order to further realize self-improvement in work, the work in 20 19 is reported as follows.
I. Work situation
This year, with the correct leadership of the company's leaders and the strong support of my colleagues, I focused on my work objectives, innovated my work ideas, and worked hard to complete various tasks. No matter what I do, I treat it seriously, meticulously and responsibly, and I must do all the work well. Since the beginning of this year, the main work includes the following three aspects:
(1) Do a good job in operation management.
Responsible for collecting and reviewing the monthly operation plan of the secondary area, setting the monthly performance indicators of regional managers and industry representatives and checking the results.
(B) to strengthen promotion management
Improve sales performance. The key point is to arrange the marketing work in the secondary area in advance, formulate relevant promotion plans, and follow up and supervise the implementation of the promotion plans to ensure the smooth implementation of the promotion work.
(3) Network management
First, tracking and verifying the management indicators of secondary regional terminals; The second is to track and verify the management indicators of the secondary regional network.
Second, the work plan
(1) Give priority to learning and constantly improve comprehensive business capabilities.
On the one hand, we should continue to learn relevant business knowledge, enhance our sensitivity to the market, and actively apply theory to work practice to better complete our work. On the other hand, we should sum up more experiences and lessons and accumulate work experience to lay a good foundation for future work.
(B) calm, keep a good attitude
For all kinds of work problems, we should first overcome impatience, guard against arrogance and rashness, keep calm, adjust our mentality, and meet different challenges with full spirit and positive attitude. Actively communicate with colleagues, enhance the cohesion of the team organization, and then improve the work force.
(C) determine the objectives and strengthen the sense of innovation
As a marketing director, I must work out my short-term and long-term goals according to the company's annual sales plan and go all out to achieve them. At the same time, we should enhance our sense of innovation, improve our working methods and constantly improve our working level.
Sales supervision work summary and plan model template Part II
Through the recent understanding of the store I am in charge of, I found that most regional personnel only stay in the work of receiving orders and after-sales payment. Work is very passive, unable to actively find problems and optimize links, lacking the most important customer control, channel control and terminal pull. Some salespeople are vague about their job responsibilities and only do the most superficial basic work. According to some actual situations, I take the liberty to explain the work functions of the market supervision post. Supervision can not be limited to the management of sponsors. On the one hand, supervision should improve its own quality, including understanding of sales skills and means, and deal with the problems of promoters in sales work; On the other hand, improve their management and coordination ability, and be good at dealing with big or small contradictions between promoters and store managers, promoters and promoters of other companies, and promoters and shop assistants. As a marketing executive, let me talk about my work experience and experience summary:
First, help with sales.
The marketing director shall, together with the trainer, conduct simple and effective sales skills training for shops without promoters' channels. Let the dealers and the person in charge of the terminal stores realize that we are not just going to the counter, but we have been paying attention to and caring about their overall sales. For sales skills, we help them to train, so that they can leave a good impression on the image and personnel quality of our company and feel that we are really helping them. Similarly, their gratitude can help increase the overall sales. For cooperation, these are all necessary conditions for maintaining sound development.
Second, inertia promotion.
While helping to sell, I seriously taught the clerk the unique selling points and selling skills of certain models. Through such training, if the clerk can sell the machine according to the professor's method, he must have a certain sense of accomplishment and satisfaction in his heart. In this way, when recommending a certain model to the guests again, the confidence will be improved to a certain extent. After many successes, it is easy to form: some shop assistants will recommend certain models with high success rate; In the future, guests will take the initiative to recommend certain models when they come to the door. This is the successful inertia promotion, which is very effective for the impulse of our mobile phone in the terminal store.
Third, flexible promotion.
Promotion, no matter what line of work, is an objective and unavoidable common theme. Limited and influenced by weather, geographical location and contacts, there are often many kinds of resources and ways, which requires us to make clever use of resources, broaden our thinking and be single-minded and flexible in promotion. That is to say, according to different situations, on different occasions, different customers are treated in different ways to achieve sales.
From the perspective of analyzing customers' psychology, more customers' consumption potential can often be tapped. Customers can walk into the store in two ways:
First, I really came to buy a mobile phone. At this time, it is often necessary to take the lead in attracting customers' attention in the most direct and effective way, so as to achieve the purpose of recommending mobile phones to him.
The "flexible promotion" here is embodied in how promoters and supervisors can quickly and accurately judge the observed information through the first observation of customers, or quickly eliminate some psychological obstacles through oral language according to the customer's information feedback, relieve some of his psychological interference, narrow the distance between customers and mobile phone counters, and further open customers' trust and distrust. To sum up, it is "be smart with customers and make a quick decision".
Second, it may be to buy a mobile phone. Here can be divided into two types, one is to buy, but there is no money; The other is to bring money, but not necessarily buy it right away. The "flexible promotion" here is reflected in the good interaction with customers. Build a harmonious and barrier-free communication and chat platform with customers, open their emotional hearts, understand their real needs and objective difficulties through emotional interaction, and promote this customer to spend this time or next time. Simply put, it is "emotional interaction and harmonious marketing".
Model Sales Year-end Summary and Plan Part III
20 19 started to work one month, and the working time was not long, only half a year. But in this short period of six months, with the support and help of the leaders, I have gained a lot. In order to better provide technical logistics services for all departments of the company, I want to sum up my work experience in the past six months and make better plans for my future work.
I have always been serious in my thoughts and work attitude. Although I may complain occasionally, I have never made a mistake in the general direction. With a sense of responsibility, I will try my best to finish everything in my work. Sometimes when I am hesitant between my career and my work, I will give priority to my work and then deal with my personal affairs. Moreover, if someone asks me about my work during my break, I will reply quickly.
In terms of work, the summer special training camp stayed in a college for more than a month, which changed me from a rookie who is unfamiliar with all aspects of the company to a technician who can be independent, but these are far from enough. In the next working hours, I will always find some shortcomings of myself, and then slowly improve bit by bit, write a work schedule, sort it out, and then finish it in the shortest time. In the days before the postgraduate entrance examination, sometimes the work pressure is really great, and there is pressure to have motivation, so that life can be full and meaningful. In terms of work coordination, we provide equipment support for each department, arrange the connection of equipment in advance when there is not enough manpower, and teach the staff of each department how to use the equipment to ensure the smooth recording of each class. Of course, what I am doing at present is not very good, not satisfactory, and I am not methodical. I will improve in the next work and strive to do better.
In getting along with colleagues in various departments, we still need to strengthen. As a member of the technical department, I will have working contact with colleagues in almost all departments, especially those departments that need to configure class equipment and use electronic equipment. I hand over my work almost every day. However, I should actively cooperate with them not only in my work, but also in my spare time. I will be happy to help them if I can. I am optimistic and cheerful, not afraid of hardship, a little introverted and friendly. I know a little about everything, but most of them are not proficient.
In the future work, we should strive to be orderly, consider various factors, deal with emergencies due to various situations, and make records. Skillfully use all kinds of electronic equipment, understand its working principle, and handle simple faults independently in time. When recording courses, we should talk to teachers and graduate students about how to use recording equipment and some precautions, and how to make the courses taught more professional, so that it will be more convenient to deal with courseware videos and leave more time for other work.
As a member of the technical department, you should also have your own daily plan:
1. Ensure the normal operation of the company's computers and networks, the installation of the computer system, the normal use of the mouse and keyboard, the smooth network connection, and the * * * access and normal use of each * * disk, and check whether anyone takes up too much network data traffic privately, so as to limit the speed, handle the simple faults of the company's computers in time, and try to be on call as much as possible; Normal printing of printer, installation of printer driver, setting of single-sided and double-sided printing of printer, troubleshooting of printer scheduling, such as paper jam and paper size mismatch, etc. Common software is used normally, and the course recording software of the course recording computer will affect the installation and activation of a certain 5, and the installation and activation of Japanese editing software for editing courseware; Normal answering of telephone and normal use of pos machine;
2. Deploy electronic equipment, booth, notebook computer, acquisition card and microphone for recording at any time, and two sets of DV recording equipment (picture-in-picture recording) to ensure the correct installation and use of the equipment in class. For more important courses, the classroom should be arranged one day in advance, and the recording effect should be tested in advance before class the next day to ensure the recording quality;
3. Deal with the recorded video course in time, cut off the redundant parts and cut off some waiting time. When the recorded sound is too small, the sound needs to be raised. When necessary, it is necessary to use multiple computers to process and copy the encrypted courseware sent by Beijing, process it AS quickly as possible and upload it to AS platform in time. Notify the class teacher to release the course after uploading;
4. Count the number of equipment regularly to ensure that notebooks, card stands, microphones and various wiring used in class are not discarded at will, and record the transferred equipment to avoid loss.
5. Make a daily plan. If the workload is heavy, you need to write a plan in advance, which computer will handle which course and which course, and put it in the right place after processing.
The above is my own post work log, but these are not enough. I hope leaders and colleagues can improve.
Sales Year-end Summary and Planning Model Chapter 4
Since I joined the company for more than two months, I have gained a lot of insights and gains in my work and life, and my own ability and self-cultivation quality have also made great progress. I sum up my work experience from everything I have experienced, and learn and adapt to the working environment. Of course, this is inseparable from the careful training of leaders and the enthusiastic help of colleagues. I would like to express my heartfelt thanks here.
Looking back on my personal work in these two months, especially when I first entered this working environment, I was really a little unaccustomed, but it really made me feel a lot of gains! At present, the post mainly has two job contents:
First, manage and maintain computers, printers, networks and office equipment.
Second, monitor, manage and maintain various software systems used by the company.
The preliminary work summary and planning are as follows:
I. Management and maintenance of computers, printers, networks and office equipment
The work mainly includes the maintenance and management of the company's computer hardware, ensuring the normal work of the company's computers and related network products, the installation and maintenance of the company's computers, the solution of problems in the use of the software, the prevention and control of virus attacks on machines and the whole network, and the daily fault maintenance and * * * sharing settings of the company's computer-related products such as printers and photocopiers. At present, the company has nearly 100 computers, and the main failures are: hardware failure, system failure, network failure, software failure, etc. Because most computers are produced from a certain year to a certain year, many machines are used without stopping for a long time, which leads to the rapid aging of hardware, leading to system collapse, reinstalling the system or replacing the hardware. Due to the production needs of printers, excessive use of printers will inevitably cause hardware damage and shorten the service life of printers, which is also the main reason why computers and printers in the company are frequently sent for repair and replacement of hardware.
Second, monitor, manage and maintain various software systems used by the company.
Due to the aging of monitoring equipment lines, and the maintenance cycle of most monitoring equipment has passed, the replacement is extremely complicated and inconvenient, which leads to the imperfect monitoring system of the company at present. The department head of this problem is already discussing the solution. The systems maintained by IT administrators include: agricultural system (master), A 1 confidential attendance system and ERP UFIDA system. At first, I was unfamiliar with these systems. After I restored the data on the computer, I basically understood the various functional modules, and was able to solve the problems in use, and assisted Manager Zhu in modifying the functions proposed by the Ministry of Agriculture.
Third, shortcomings in the work.
Many faults are not experienced enough to judge, and they don't immediately think of solutions when they see faults. I don't know much about some detailed function sets of agricultural affairs and ERP system, and I don't know much about the optical fiber line interface before the factory. In order to work more effectively, we will study hard and improve our skills in the future.
Fourth, the later work plan
At present, there are many computer viruses on the network, which can be spread through web pages, downloads, emails and USB flash drives. There is a long-term latent virus Trojan in the company intranet. In order to nip in the bud, we are going to conduct a comprehensive killing of every machine in the company, upgrade the anti-virus software, and deal with the machines that find the virus in time. The configuration information of all computer equipment of the company will also be recorded for future management and maintenance. In view of the fact that the IT department of the company is about to carry out the institutional system rectification and the new process of modifying the authority and data of agricultural affairs and ERP systems, we will check and confirm the user authority of the existing system, verify the user data and clean up the invalid information. As the service post of the company, if there are any problems in the work, I hope the leaders and colleagues will point out and guide!
The above is my work summary and later work plan in the probation period of IT administrator position. I believe there will be new achievements in the new year, and thank the company for its trust and support in the new year.