Light up your journey with thoughtful service. The topic of customer service skills training says, Serve with your heart and light up your journey. Attractive, because it has characteristics. Customer service refers to the customer service work (accepting customer consultation and helping customers solve their doubts), or the organization that undertakes customer service work. In different industries, the scope of customer service answering questions is different. For example, game customer service is to accept the work of game members and consult the players or their institutions themselves.