What are the workplace etiquette? The workplace is like a battlefield. Workplace etiquette is like a soft power in the workplace. There are great benefits. Knowing some workplace etiquette is also very popular in the workplace. Let's have a look.

What are the workplace etiquette 1 1, the "golden rule" in social interaction?

(1) Always be humble to your friends and always smile when talking to others.

(2) Always keep friendly relations with people around you and look for opportunities to do more for others. For example, if your neighbor is ill, you can think of cooking a bowl of delicious soup for him, and others will never forget you.

(3) When others introduce you to friends, you should concentrate on remembering their names. In the future, when we meet, we can call out his name, and people will think that this person is very enthusiastic and thoughtful.

(4) Learn to be tolerant, overcome willfulness, try to understand others, and put yourself in others' shoes. Doing so can make friends feel kind, credible and safe.

2. Five etiquette maps of the office

Many of my friends came to cities from the countryside and started as workers, because they made unremitting efforts to improve themselves, went to junior college and started to work as office clerks, some as telephone operators, some as secretaries, more as salesmen, and often went in and out of the office. Everyone thinks it's important to understand workplace etiquette.

Following some etiquette norms, understanding, mastering and properly using workplace etiquette will make you make ends meet at work and make your career prosperous.

There are ten desks in our office, but the situation is quite different. Only one or two are neat, and the others are terrible. As soon as I saw the messy table, I gave the shopkeeper a discount.

Therefore, it is polite to keep your desk tidy. woygo.com

I want to talk about eating in the office. Use disposable tableware. It's best to throw it away immediately after eating, and don't put it on the table or coffee table for a long time. If something happens suddenly, remember to politely ask your colleagues to help you. What is easily overlooked is the beverage can. As long as it is open, leaving it on the table for a long time will always destroy the elegance of the office. If you want to drink tea in the future, you'd better hide in a place where no one will notice.

It is best not to eat food with big splash and loud noise, which will affect others. If food falls on the ground, you'd better pick it up and throw it away at once. It is necessary to clean the table and floor after supper. Try not to bring strong food to the office. Even if you like it, some people will not be used to it. And its smell will diffuse in the office, which is very harmful to the office environment and the company image.

Don't eat in the office for too long. Others may enter the work on time, or impatient guests may visit, and both sides will be embarrassed. In an efficiency-oriented company, employees will naturally form good lunch habits. Prepare napkins. Don't wipe your greasy mouth with your hands. Wipe it in time. Don't speak rashly when your mouth is full. When someone has food in his mouth, it's best to wait for him to swallow it before talking to him.

3. Have the courtesy of borrowing and returning.

It's not difficult to borrow it again. My mother told me when I was a child.

If a colleague buys a takeaway for you by the way, please pay the required fee first, or return the money to the other party in time when they come back. If you just don't have enough money, you should pay it back the next day, because no one likes to have the cheek to collect debts from others. Similarly, although the electrical appliances in the company are not personal items, they must be borrowed or returned, otherwise it may hinder others' work. There is also strict compliance with rules and regulations. No matter how relaxed your company environment is, don't profit too much from it. No one may scold you for leaving work early 15 minutes, but leaving with great fanfare will only make people feel that you are not devoted and dedicated to this job. In addition, don't abuse the company phone to chat for a long time or make personal long-distance calls.

4. Courtesy of visiting customers

I often go out to visit customers, and sometimes I get nervous. Later, I groped for it myself, and after a long time, plus the experience told by others, I didn't feel nervous.

The first rule is punctuality. If there is an emergency or traffic jam, inform the person you want to see immediately. If you can't call, please ask someone to inform you. If the other party is going to be late, you should make full use of the remaining time. For example, sit not far from the appointed place, sort out the documents, or ask the receptionist if she can have a rest in the reception room.

When you arrive, tell the receptionist or assistant your name and appointment time, and hand in your business card so that the assistant can inform each other. If the assistant doesn't take off your coat, you can ask where it is.

Be quiet when waiting, don't talk to kill time, it will disturb others' work. Although you have been waiting for 20 minutes, don't always look at your watch impatiently. Ask his boss when he is free. If you can't wait, you can explain it to your assistant and make an appointment. No matter how dissatisfied you are with the assistant's boss, you should be polite to him.

When you are taken to the manager's office, if you meet for the first time, you should introduce yourself. If you already know each other, greet each other and shake hands.

Generally speaking, the other party is very busy, so you should get the conversation to the point as soon as possible. Express what you have to say clearly and directly. After you finish, let the other person express their opinions and listen carefully. Don't forgive or interrupt the other person's speech. If you have other opinions, you can wait until he finishes.

5, employee conversation etiquette specification

Conversation is the main means for people to exchange feelings and enhance understanding. In interpersonal communication, most people pay attention to "listening to what they say and observing what they do", and regard speech as an important criterion to examine their character. Therefore, in social activities, both the speaker and the listener should take care of themselves.

(1) Respect others

Conversation is an art, and the speaker's attitude and tone are extremely important. Some people talk too much to allow others to interrupt and regard others as their own students; In order to show their glib tongue, some people always like to speak in an exaggerated tone, even at the expense of alarmism; Some people are self-centered, completely ignoring the joys and sorrows of others, and only talking about themselves all day. These people give the impression that they are arrogant, presumptuous and selfish because they don't know how to respect others.

(2) Speak in a civilized way

Some small places in the conversation should also show respect for others. When using foreign languages and dialects in conversation, we must consider the people we are talking to and other people present. If someone doesn't understand, it's best not to use it. Otherwise, people will feel that they are deliberately showing off their knowledge or deliberately not letting him understand. When talking to many people, don't suddenly whisper to one of them, let alone whisper to your ear. If it is really necessary to remind him to pay attention to the rice grains on his face or the loose trousers buttons, he should be invited to talk aside.

When there are more than three people talking, you should talk to others from time to time. Don't neglect a person by saying "a thousand glasses of wine is less, half a sentence is more". In particular, politeness and caution are very important when talking with women. Don't hit it off with one of them when many people are talking.

(3) Gentle and gentle

Some people talk irrationally and naturally like to argue; Some people are good at asking questions in the end, and there is nothing they dare not say and ask. It is impolite to do so. Talk gently, don't use abusive words, don't be sarcastic, don't argue loudly, don't pester. In this case, even if you have the upper hand, it is not worth the loss.

(4) The topic is appropriate

Watch your temper when you speak. When the topic you choose is too professional, or not everyone is interested, or you introduce your pets Tom and Dick too much, the listener should stop immediately if he is bored, instead of going his own way. When someone comes forward to refute himself, don't become angry from embarrassment, but discuss with him calmly. When you find that the other party is deliberately making trouble, you can ignore it.

No matter strangers or acquaintances, if you get together, you should talk as much as possible. When you meet someone who wants to talk to yourself, you can take the initiative to talk to them. If there is silence in the conversation, you should try to keep the conversation going. If you have something urgent to leave during the conversation, you should explain the reasons and apologize to the people present. Don't just walk away.

The eyes and posture in the conversation are quite doorways. When you speak, you should keep your eyes straight, look up modestly, and bow your head arrogantly, which are all to be avoided. In conversation, look at each other's eyes easily and gently, but don't stare, or stare straight at others and wait for a while.

Appropriate actions are needed to emphasize the tone of conversation, but some disrespectful actions should not appear. For example, rubbing your eyes, stretching, digging your ears, fiddling with your fingers, moving your wrists, pointing your fingers at other people's noses, putting your hands in your pockets, watching your watch, playing with buttons, shaking your knees and so on. These actions will make people feel absent-minded and arrogant.

6. Be good at listening

It is impossible to be in the position of "talking" all the time. Only by listening well can we truly realize effective two-way communication.

Listen attentively to other people's conversations. Don't look around or show impatience. You should show interest in other people's conversation, and don't mind other irrelevant places, such as the strong accent or mispronounced words.

When listening to others, let them finish, don't suddenly interrupt when others are in high spirits. If you want to supplement other people's conversations or express your own opinions, you will have to wait until the end. Some people like to criticize others when they first speak. People said it might rain tomorrow, but he said it might not. People say "Red Sorghum" is really an excellent film, but he says it's terrible. It's all too superficial.

It is necessary to give positive feedback when listening. Nodding, smiling or simply repeating each other's talking points is something that makes both sides feel happy, and appropriate praise is also needed.

Participate in other people's ongoing conversations, get permission, and don't sneak in and eavesdrop. If you have something to ask the person who is speaking, you should also stand aside and go to him after he has finished speaking. There is no need to refuse if people present welcome themselves to join the conversation. In conversation, you shouldn't be a permanent listener. Silence and boasting are two extremes, which will also disappoint everyone.

7. Treat people with courtesy

There is no need to deliberately pursue the sensational effect of "language is not amazing and endless". It is most important to be considerate when treating people with courtesy. If a person treats his superiors or subordinates, elders or juniors, ladies or men, foreigners or China people equally, and gives them the same respect in conversation, then he is the most educated.

What are the workplace etiquette? 2 The importance of workplace etiquette.

1, for individuals

For employees, the competition in the workplace is no longer just strength, but also professional image. Paying attention to workplace etiquette can shape personal image and charm, communicate and get along with people with certain workplace skills, and it is easier to gain recognition and respect from others and appreciation from leaders in the workplace. Talent may not be visible to others, but a good professional image and mental outlook will be visible to others. Improving your workplace image through training is equivalent to improving your professional competitiveness.

2, for enterprises.

For enterprises, workplace etiquette can help enterprises to enhance their image, forge brand influence and improve brand efficiency. Etiquette is an important part of corporate culture. Paying attention to workplace etiquette is helpful to improve the overall level of the enterprise, better reflect the professional standard, reflect the face of the enterprise and publicize the good reputation of the enterprise.

3. For customers.

Because the overall etiquette level of employees and enterprises has been improved, customers can enjoy a higher level of service, communicate more smoothly with employees, have closer ties with enterprises, have a better experience of enterprise service and are more satisfied with cooperation with enterprises.