1. quality control: the quality assurance department is responsible for formulating and implementing a series of quality management strategies and control measures to ensure that the quality of products and services meets the standards and customer needs. They supervise and manage the quality links in the whole production process, including the procurement of raw materials and parts, the control of production process and the inspection of finished products.
2. Defect analysis and improvement: The Quality Assurance Department is responsible for analyzing and improving the problems in products and processes. They use statistical methods to analyze the quality problems of products, find out the root causes of the problems, formulate corresponding improvement plans, reduce the defective rate and improve the quality of products.
3. Handling of customer complaints: The Quality Assurance Department is the bridge between the company and customers. They are responsible for handling customer complaints and feedbacks, and taking timely measures to solve problems, thus maintaining customer relationships and improving customer satisfaction.
4. Quality training and guidance: The Quality Assurance Department is responsible for organizing and implementing quality training to cultivate employees' quality awareness and skills. They provide technical guidance and quality management advice for production personnel to ensure that the quality of products and services meets the standard requirements.
Generally speaking, Kunshan Ding Xin Quality Assurance Department is a department set up to ensure product quality and meet customer needs. Their job is to ensure the stability of product quality, improve customer satisfaction and constantly improve and perfect the quality management system.