The result is the most important content of training and development effect evaluation, the most convincing evaluation index, and the most concerned evaluation content of the organization's top management. Results The evaluation indexes include hard indexes and soft indexes. Hard indicators include output, quality, cost and time, which are easy to measure and quantify. Soft indicators include work habits, job satisfaction, initiative, customer service and so on, which are difficult to measure and quantify.

Compulsory quota

Hard indicators include output, quality, cost and time, which are easy to measure and quantify.

Vulnerable person

Soft indicators include work habits, job satisfaction, initiative, customer service and so on, which are difficult to measure and quantify.