10086 customer service training lasts for 15 days, because there are many words and service attitudes in the mobile, the nature of their workflow and the significance of their work, which do not need to reach a best state in the training process before they can officially take up their posts and serve consumers.

Customer service hotline 10086 provides you with professional services such as business consultation, business acceptance, complaints and suggestions on mobile communication 24 hours a day through manual, automatic voice, short message, fax and email.