1. Basic knowledge of railway transportation: learn the basic concepts, principles and rules and regulations of railway transportation, and understand the basic operating mechanism and organizational structure of railway industry.

2. Transportation organization and management: learn the methods and techniques of railway transportation organization and dispatching management, including the compilation of train operation diagram, the formulation of transportation plan, the dispatching and coordination of train operation, etc.

3. Revenue and ticketing management: Learn the design and operation of railway ticketing system, including ticketing, seat reservation, fare formulation, passenger volume statistics, etc.

4. Safety and risk management: Learn the theory and practice of railway safety management, including accident prevention, emergency management, safety training and risk assessment, to ensure the safety and reliability of railway operation.

5. Transport service and customer satisfaction: study the management of railway customer demand and satisfaction, including customer service quality evaluation, passenger rights protection, complaint handling, etc.

6. Resource management and efficiency improvement: learn the management and utilization of resources in railway operation, including the allocation and optimization of resources such as vehicles, manpower and energy, so as to improve transportation efficiency and reduce costs.

7. Innovative development strategy: Study the innovative development strategy of the railway industry, including the application of new technologies, innovation of operation mode, market planning, etc., to promote the sustainable development of railway transportation.

8. International railway cooperation and exchange: understand the forms and mechanisms of international railway cooperation, learn international experience and advanced management mode, and promote the integration of domestic railways with international standards.

Benefits of railway traffic operation management

1. Providing efficient and reliable transportation services: Through scientific and reasonable organization and management, railway transportation operations can provide high-quality, efficient and reliable transportation services. Passengers can rely on the railway system to reach their destination safely and on time, and goods can also be transported in time and accurately.

2. Promote economic development: Railway traffic operation plays an important role in economic development. It can strengthen the contact and communication between regions and promote the rational allocation of resources and the prosperity of the market. Railway transportation can also support the smooth flow of industrial chain and supply chain and enhance the overall economic benefits.

3. Reduce traffic congestion and environmental pollution: Compared with road traffic, railway traffic has greater transport capacity and carrying capacity, which can reduce traffic congestion. At the same time, the characteristics of railway electrification and rail transit make it perform well in environmental protection and reduce air pollution and noise pollution.