Work experience of bank employees 1
2003 _ Personal Work Summary Under the correct leadership of the bank leaders, relying on the joint efforts of all colleagues, and with a pragmatic work style, we have successfully completed various tasks of the bank's construction and development, and achieved certain results in ordinary work. Now I will briefly summarize my main work in 2003.
First, study hard on policies, improve the level of understanding, and lay the foundation for doing a good job.
1, I can seriously study the party's principles and policies, especially financial regulations and related policies, and strive to improve the level of policy implementation. Usually, I use some business time to study relevant documents, newspapers and books, and at the same time, I can actively participate in the training of relevant laws and regulations organized by the municipal bank, which has laid a certain foundation for doing a good job in financial work.
I can study Jiang's speech carefully. Firmly believe in * * * production and make clear the work objectives. As a cadre in Ji Gu, he can take the lead in his work and unite comrades to work hard for the goals and tasks of our bank.
2. Reasonable arrangement of revenue and expenditure budget and strict budget management of unit budget are important guarantees for banks to complete various tasks and achieve the set goals at the beginning of the year, and are also the basic basis for unit financial work. Therefore, it is of great significance to do a good job in our budget work. In order to do this work well, it is necessary to summarize and analyze the implementation of budget expenses in the previous year according to the actual development of branches, find out various factors that affect the current budget, objectively analyze the impact of relevant national policies on this year's budget, solicit opinions from departments extensively, and report to leaders many times. Under the existing conditions, tap the potential within the scope allowed by the head office of the bank, formulate the budget in line with the principle of "living within our means, ensuring key points and giving consideration to the general" in actual implementation, strictly implement the budget, and may not adjust the budget at will. Due to special circumstances, it needs to be studied and decided by the leading group to give full play to the efficiency of fund use and ensure the smooth completion of all work of the sub-branch.
Strengthen the management of fixed assets and low-value consumables. Fixed assets are important material conditions for banks to carry out daily operations and other activities, with various types and specifications. In this management, many people have not paid attention to it for a long time, and there is an idea of valuing money over things and valuing procurement over management. In order to strengthen this management, in my usual work, according to the current financial system, those who are recorded in fixed assets but have not gone through the warehousing procedures of fixed assets are registered in time and checked with the office regularly to ensure that the accounts are consistent with the facts. Through inventory, we can find and plug the loopholes in management in time, properly handle and solve various problems in management, and formulate corresponding improvement measures to ensure the safety and integrity of fixed assets.
4. Paying attention to the daily financial revenue and expenditure management is the top priority of a unit's financial management. Strengthening revenue and expenditure management is not only the need to alleviate the contradiction between supply and demand of funds and develop business, but also the embodiment of implementing the policy of running all undertakings with diligence and thrift. In order to strengthen this management, we have basically improved various financial systems with reference to the relevant regulations of the Head Office, so that the daily financial work has laws to follow and rules to follow, and the management is standardized and institutionalized. All expenses are handled in strict accordance with the financial system. Through careful implementation, the effect is very obvious. In the case of quite tight funds, it not only ensures the healthy and smooth progress of a series of normal business activities such as business development and financial revenue and expenditure, but also makes the arrangement and use of various revenue and expenditure meet the requirements of the plan and financial policy at the beginning of the year, greatly improving the efficiency of the use of expenses and achieving the purpose of increasing income and reducing expenditure.
5. Hold regular business training to improve the professional quality and ability of front-line employees. In view of the new situation and many new situations and problems in the development of our bank, in order to improve the coping ability of all counter staff, our bank regularly organizes employees to carry out technical training and various business trainings, such as organizing training on identification of true and false ID cards, assessment of anti-counterfeiting professional knowledge, rose card common sense examination, etc. Through training, the professional quality and theoretical level have been improved, and the ability to analyze and solve problems has been enhanced.
Combining intransitive verbs with high-quality service competitions, we will vigorously improve service quality and efficiency. In the quality competition activities, with the goal of improving service level and corporate image, focusing on the theme of making borrowers more satisfied and depositors more at ease, focusing on implementing social service commitments and post service norms, we will further strengthen the construction of professional ethics, self-pressurize and actively participate in the competition. At the same time, pay close attention to environmental sanitation and create a quality service environment. During the competition, we will take the opportunity of welcoming the national sanitary city inspection, comprehensively clean the environment, and adhere to the system of daily cleaning, weekly cleaning and environmental sanitation inspection. The service environment has been significantly improved, which has been well received by customers and the surprise inspection team of the Head Office.
Seven. Earnestly make year-end final accounts. Year-end final accounts are a complicated and arduous task, mainly including clearing old accounts, year-end transfer and recording in new accounts, and preparing accounting statements. Financial statements are written documents reflecting the financial status and income and expenditure of the unit, important materials for the leaders of the headquarters and units to understand the situation, master policies and guide the implementation of the school budget, and also the basis for compiling the school financial income and expenditure plan for the next year. Therefore, I attach great importance to this work, give up the rest time on weekends and New Year's Day holidays, work overtime, make year-end final accounts, and carefully prepare various accounting statements. At the same time, write a more detailed financial analysis report for the statement, analyze and study the income and expenditure activities in the past year, make a correct evaluation, and reveal the existing problems by analyzing and summarizing the experience in management, so as to improve financial management, improve management level, and provide basis for leadership decision-making.
In short, in 2003, although I did some work, I could not do without the correct leadership of the branch leaders and the efforts of my colleagues. Looking forward to 2000, the branch will move to this area. In the new year, I will sum up my experience and lessons, foster strengths and avoid weaknesses, respond to new situations, take new measures, increase the absorption of deposits, improve internal management methods, and strive to accomplish various personal goals and tasks issued by the head office and branches.
Work experience of bank staff II
1, civilized and high-quality service work
It is always a central task of our department to manage the window service of various business institutions of our bank. In order to continuously improve the overall service level of the whole bank and truly promote the all-round development of each branch's business through service work, in April this year, according to the guidance of the new branch party Committee and on the basis of the original management measures for service work, our department revised and promulgated the new Management Measures for Civilized and High-quality Services of Bank Branches. Compared with the old method, the new management method embodies the distinct characteristics of paying equal attention to service management and business development and closely combining them. The Measures are detailed and operable, which is more in line with the actual management work of the Bank. Several drafts were promulgated and implemented at the civilized and high-quality service work conference held in mid-April, 20__.
After the promulgation of the new "Measures", our department immediately arranged for the service supervision team of our department and all the staff of the institutions under its jurisdiction to study the detailed rules of the Measures seriously, and instructed special personnel to conduct self-examination according to the latest revised "Service Specification for Business Outlets of the Head Office". For the service software and hardware problems that have been self-checked, they can be rectified immediately; If it cannot be rectified for a while, it shall communicate with the trade union of the superior bank in time and submit it to the functional department of the branch for centralized research and solution. At the same time, our department also hired a service supervision agency to conduct an unannounced visit to the service status of the institutions under its jurisdiction in accordance with the requirements of the new measures, and report the inspection on a monthly basis. Although the Measures have only been implemented for two months, from the service inspection results in the first half of the year, the service quality and overall level of the Bank have obviously improved and improved.
In the first half of this year, while doing a good job in the daily management of services, the Ministry also assigned some institutions to actively participate in the civilized and high-quality service competition organized by the Provincial Banking Association and the Civilization Office of the Municipal Party Committee. In April and May this year, we successively accepted the acceptance and inspection of our services by the Provincial Banking Association, the Provincial Service Supervision Team and the Provincial Chief Asking Responsibility Inspection Team, and all achieved good results.
2, business skills training and testing work
Organizing the training and testing of business skills of front-line employees within the jurisdiction is another key work of our department. In view of the fact that in September this year, the whole province's system is ready to launch the it blueprint, and the electronic classrooms of branches are used for blueprint training, so it is impossible to organize centralized skills training for employees of the whole bank. At the beginning of the year, our department issued a notice to the whole jurisdiction, requiring all institutions to break up into parts, organizing their employees to strengthen skills training, and striving to meet the acceptance of the head office with excellent results. From June 9 to 18, according to the general arrangement of the provincial trade union, our department also organized a skill test for employees of branches. More than 500 employees of the whole bank actively participated in the test, and the actual test was conducted for more than 40 times, with more than 800 participants. This evaluation has also achieved satisfactory results. According to statistics, more than 200 employees have reached the first-class expert level in different skill categories, and the qualified rate of participating employees in the whole jurisdiction is nearly 100%.
3. External publicity work
While doing a good job in daily work, our department also undertakes part of the branch's external publicity work, and timely submits all kinds of work news of the branch to the websites of the head office, provincial banks and branches and internal electronic publications in the form of pictures and texts, so as to expand the influence of the branch and enhance the visibility of the whole bank. According to incomplete statistics, the bank published nearly 20 articles to foreign media in the first half of the year, with a publication rate of 100%.
It should be emphasized that at the end of last year, our bank was rated as an advanced unit of spiritual civilization by the Liaoning Provincial Party Committee and the provincial government. At the beginning of this year, the Propaganda Department of the Municipal Party Committee came to our bank to hold the awarding ceremony on behalf of the provincial government. Our department seized this opportunity, not only did a good job in reception, preparation and publicity within the system, but also fully cooperated with reporters from Liaoning Daily News Channel to interview our bank, and expanded its external influence by publishing an exclusive interview with our bank in Liaoning Daily.
4, workers' rights and interests work
1, civilized and high-quality service work
It is always a central task of our department to manage the window service of various business institutions of our bank. In order to continuously improve the overall service level of the whole bank and truly promote the all-round development of branches with service work, in April this year, according to the guidance of the new branch party Committee and on the basis of the original service management measures, ...
According to the work arrangement of the branch party Committee, in March this year, our department actively contacted the medical examination hospital and organized the employees in the whole area to carry out centralized medical examination. According to the inspection results, organize employees to be vaccinated with hepatitis B vaccine. At present, this work is still in progress.
In May this year, according to the requirements of the Party Committee, our department was also responsible for organizing employees to take care of the bidding and inspection work of processing manufacturers, and completed the signing of the order contract and the measurement of more than 200 employees of the whole bank/KLOC-0 at the end of May.
5. Party work
According to the unified deployment of the provincial party affairs department, in the first half of the year, our department also actively organized all party branches in the bank, strictly checked and carefully screened activists to join the party, and participated in the training for joining the party of the municipal government working Committee. At present, 1 1 activists who participated in the training have successfully graduated, and the new candidates to be recruited have been reported to the branch party Committee.
6, corporate culture construction work
In order to create a harmonious corporate cultural environment and enliven the cultural life of employees, in the first half of the year, our department mainly arranged the following and several large-scale cultural and sports activities.
On the eve of the Spring Festival, organize the 20-year commendation meeting and Spring Festival Gala of the whole bank; At the beginning of March, in order to commemorate 3.8 International Women's Day, we organized a calligraphy and painting photo contest for all female employees. In mid-May, organize all employees to carry out mountaineering activities with the theme of "Green Covenant", and so on. The success of the above activities has greatly enhanced the centripetal force of employees and the cohesion of party committees of branches, and achieved the expected results.
7. Other work
In mid-June, the provincial bank held the province's 20-year business skill competition, and designated our bank to undertake the whole process. According to the instructions of the branch party Committee, our department has invested a lot of time and manpower from the preliminary preparation of the activity, the summary of the personal work of grass-roots civil servants for 20 years to the smooth development of the activity. After the activity, the work of our department was praised and praised by the party committees of all provinces and branches.
Second, the main problems in the work in the first half of the year
1. Although our department has revised the very detailed management measures for service work, in the daily management work, the assessment lines are still rough, and the assessment fineness needs to be strengthened.
2. In the 20__ annual business skill competition held by the provincial bank, the bank only won the fourth place in the total score of the group, which is inconsistent with the positioning of the bank in the province, and the business skill training of employees needs to be strengthened urgently.
Three. Main work arrangements for the second half of the year
1. In terms of civilized and high-quality service management, in the second half of the year, we will adopt various flexible methods to gradually strengthen the supervision, inspection and evaluation of the service status of various institutions, and steadily improve the service level of the Bank.
2, business skills testing work
Focus on screening personnel who participate in the promotion and acceptance activities of provincial experts to ensure the completion of the promotion indicators approved by the provincial bank.
3. In July, through the research of the branch party committee meeting, we made preparations for the development of new employees in party member in 20__ and the regularization of party member in 20__ _.
4, in mid-July and mid-September, do a good job of acceptance and distribution of new clothes.
5. Carry out cultural and sports activities to welcome the men's basketball match on August 1st Army Day.
Work experience of bank employees 3
When the calendar was torn off page by page, leaving only the last page, a year passed unconsciously and quietly. This year, we drew the sky with a computer keyboard and pulled out 10,000 stars with abacus beads. We keep a happiness, a persistence and a harvest. Keep accounts, settle accounts, issue subpoenas, write account books and make statements every day; Although there are no outstanding achievements and earth-shattering undertakings, we are loyal to our duties. Over the past year, we have outlined the trajectory of life with this plain life and plain work, and gained the joy of harvest. In the past year, there was a lot of work worth summarizing:
I. Ideological and political aspects
Over the past year, I have persisted in studying various financial laws and regulations. Through continuous study, my ideological and theoretical accomplishment has been further improved, and I have firmly established my outlook on life and values of serving the people wholeheartedly. Diligence and professional ethics are the guarantee for the smooth development and ultimate success of every job. Over the past year, I have consciously practiced the purpose of serving agriculture, countryside and farmers in action, completed every task with enthusiasm, enthusiasm and meticulous attitude, strictly abided by various financial laws and regulations and various rules and regulations of the unit, earnestly fulfilled the responsibilities of "three irons, three modernizations", consciously operated by the rules, and United comrades and comrades in daily life.
Second, the main work
In 20__ years, my job was mainly to be a comprehensive teller. First of all, in terms of business knowledge and working ability, I can constantly learn and accumulate experience. Through my own efforts, I have a strong working ability and can calmly receive the consultation of depositors. In business skills, organization and management, comprehensive analysis ability, coordination ability, writing and language expression ability, etc. , has been greatly improved. In the work, according to the operation rules of the business, taking the customer demand as the center, the most convenient and feasible methods are applied to the business operation.
Secondly, in terms of work attitude and hard work. I love my job, can treat every task correctly and seriously, flexibly reflect the financial policies and spirit of the party and the country in my work, take the initiative in my work, actively participate in various business trainings organized by the unit, earnestly abide by the rules and regulations of the regional bank, ensure attendance and make effective use of working hours. I use strict rules and regulations to restrain myself and improve myself. By studying the internal control system, the management of all aspects of business has been further improved. With the division of labor within the Agricultural Bank of China becoming more and more detailed, the division of labor of our counter staff is becoming more and more detailed. In this year's work, I have made substantial learning and progress, and my business operation is more rigorous. Establish customer information; Open a personal settlement account; For large cash withdrawal, I strictly follow the requirements of my superiors and the People's Bank of China, asking customers to provide relevant procedures and collect the required information; In the settlement, I strictly abide by the settlement system, so that "whoever puts money into his account, who controls it, the bank does not advance it"; In accounting, I adhere to the accounting system of "five without six in one" and earnestly perform the duties of a bookkeeper.
Third, in terms of quantity, quality, benefit and contribution, we can finish the established tasks in time and achieve the expected results. In our daily work, we can complete the tasks assigned by the bank with good quality and quantity, and we can also complete the tasks assigned by the sales department with good quality and quantity. At the same time, I also learned a lot of knowledge and exercised myself at work. After a year's unremitting efforts, I have made great progress in my work and made due contributions to the development of the business department of Shaanxi County Branch.
Three. Existing shortcomings and future plans
In one year's work, although there have been some progress and achievements, there are still some shortcomings in some aspects. For example, there are not many creative work ideas, and individual work is not perfect. You need to continue to learn more business knowledge and common sense of life to expand your knowledge. This needs to be improved in the future work, because now I have changed my job. Facing the new job and the increasingly updated business, only by continuous learning and improvement can I keep up with the development of ABC.
Say goodbye to the old and welcome the new, and think about the present. Over the past year, all the work has been carried out solidly and effectively, laying a solid foundation for my future work. In the new year, I will seize the opportunity, advance with victory, strive to create a scene full of vitality and the flavor of the times, and promote all my work in by going up one flight of stairs.
Work experience of bank employees 4
Time flies, time flies. The busy year is coming to an end. It is gratifying to look back on the work of the past year. Under the leadership of leaders at all levels of the sub-branch and with the joint efforts of my colleagues, I earnestly studied my business knowledge and skills, took the initiative to perform my duties, successfully completed all the tasks this year, and improved my ideological consciousness, professional quality, operational skills and quality service. The work of this year is summarized as follows:
I. Business knowledge learned in the past year
In today's increasingly fierce market competition, we must constantly improve ourselves while having a warm service attitude and skilled business ability, so as to better provide efficient and efficient services to our customers. All kinds of training and skill assessment organized by the branch provided a strong guarantee for me to improve my business skills as soon as possible. I always take an active part in all kinds of training, insist on listening to lectures carefully, and strive to improve my professional theoretical level by combining the rules and regulations and laws and regulations I usually study.
In 20__ years, due to the need of work, I was assigned to the accounting position of the company and began to learn new business knowledge to prepare for the implementation of integrated teller in the next step. More than three years' experience in banking has enabled me to cope with new challenges calmly. I humbly consult other accounting counter personnel and study accounting operation rules carefully. In a very short time, the role transformation from savings teller to company accounting teller was successfully completed. Due to the large amount of bill exchange. In order to ensure the quality of exchange and reduce refunds, I also insisted on reviewing the elements of bills, checking the bills entered, making them consistent with the data in the system, overcoming the influence of time limit and trying to reduce unnecessary refunds.
In today's increasingly severe anti-money laundering situation, I am very concerned about the flow of each large sum of money. I register the businesses involving large sums of money one by one every day, analyze their frequency and authenticity, and report them to the People's Bank of China according to regulations to ensure the safety of customers' funds and prevent the risk of bank funds. After several months of study, I realized that banking is a high-risk industry. As the most basic work of banks, accounting work must be carried out in strict accordance with the operating procedures, with serious and solid investment and step by step.
I have worked in _ _ _ branch for more than three years, and I have been pursuing my ideal wholeheartedly here. I studied every bit of knowledge with my heart, understood every job with my heart, and treated my work with sincerity and enthusiasm. In a big family, my achievements today are closely related to the collective. I am glad that I can work in such a united and cooperative group. It is such a group that gives me the opportunity to learn and improve, and I cherish this opportunity. In the future work, I will win and retain customers with more thoughtful and enthusiastic service, and firmly establish the concept that "service is the foundation of the company and innovation is the road to development". With the spirit of "dedication, love of posts, pragmatism and dedication" as the driving force, we will keep forging ahead and work hard to grow together with rural commercial banks and create a better tomorrow.
Second, the ideological changes in the past year.
20__ This year, I have never forgotten that I am a party member, and I insist on learning theoretical knowledge about the Party in my spare time. In the finance team, I work hard and finish my job seriously. At work, I worked hard and played an exemplary role.
Third, the existing shortcomings and the direction of future efforts.
As a bank employee, there are still shortcomings in business and thought. In next year's work, I will constantly enrich myself and improve myself to correct my shortcomings and make up for my shortcomings. In business, there is still room for improvement in my proficiency compared with the old employees. For example, when dealing with counter business, because I was a little shy, I only answered customers' questions and didn't take the initiative to promote other business products of the bank to customers. In next year's work, I will try my best to overcome my personality weakness and generously promote our products to customers. Ideologically, in my future work, I will pragmatically talk about the theoretical basis of the Party, deepen the theoretical study of the Party, give full play to the subjective initiative, and always demand myself with party member's high standards.
Four. Outlook for the new year
In the new year, I set myself a new goal, that is, to step up my study, better enrich myself and meet the challenges of the new period with full mental state. There will be more opportunities and competitions waiting for me next year, and I am also secretly encouraging myself. Stand firm in the competition. Down-to-earth, our eyes should not be confined to the small circle around us, but should focus on the overall situation and future development. I will also learn from other comrades, learn from each other's strengths, exchange good work and experience, and make progress together. Get better working results.