A line in the TV series Soldier Assault-"Don't give up, don't give up" has become a very popular inspirational theme in recent years. I often see this sentence in newspapers, magazines and training PPT, and I feel a lot when I connect it with real work.
"Don't abandon, don't give up? Don't give up our beliefs, ideals and pursuits, the principles we should adhere to, the efforts and struggles exchanged by beliefs, ideals, pursuits and principles, the last chance of success, and any opportunities for growth and purification. Don't abandon, don't abandon what? Don't abandon family, love, friendship, and the warmth and security they bring, and don't abandon everything you have worked hard to create. "
I picked the above passage from Baidu Encyclopedia. The emotions and truths expressed in this TV play are very inspiring, but some truths can only be understood more thoroughly if I have experienced them personally. From 20 10 to 12, I have been in the company for more than a year, and I have visited many customers. There are successes and failures, the joy of signing the bill, and the frustration of being rejected. In the year when I came to work on the Internet, I had such an experience that I will never forget it.
2011165438+1At 2 pm on October 24th, the marketing conference of Wuhu Baidu will be opened soon. My colleagues and I are eagerly waiting for the arrival of the previously invited customers in the hotel lobby. I was very nervous about the invitation letter I sent before, and I didn't know how many customers I could come. Half an hour before the meeting, invited customers arrived one after another. At this time, I was thinking: How many bills can I sign today? The tension lasted for a long time. Finally, during the consultation, my client Mr. Li came to the information desk, signed a contract for a website and paid the full amount on the spot. Mr. Li's "Wuhu Yunan Housing Agency Company" is a very small company, too small to be a quality customer of Baidu and too small to have a business license. But on the day of the meeting, he was the first client I invited to attend and the only client who signed the bill on the spot. I have to mention that he only sent out the invitation the night before I met, and I will remember what happened that night all my life!
That afternoon, several colleagues from the department and I came to Wuhu Commodity Expo City. Visited several clients contacted by telephone before, and explained the meeting policy and arrangement. It's almost 6 o'clock. I contacted Mr. Li, who had only communicated once before, because his company is in the neighborhood opposite the Commodity City, and I want to give it a try. Anyway, it was nearby, so I sent an invitation to see if I could go to the meeting. On the way, I confirmed the specific address with him-1Room 60, Unit 3, Building 81,and the cell phone signal was noisy. It was 16 building by mistake. In June, 1 1 it got dark early, and the street lamps in the newly-built community were not installed. I found building 16 and took the elevator to the sixth floor. I hurried downstairs to find 18 building, which is really getting more and more chaotic. Found 16, 17, 19, but couldn't find 18. I have traveled almost all over the community. It's almost 7 o'clock. It's been a long day. I was very frustrated: "I contacted this customer." Finally found a place and went into room 60 1. After explaining the purpose, I chatted with him and realized that Mr. Li's hometown was in Henan. After graduating from high school, he became a "northern drifter" and worked as a real estate agent in Beijing. He has a thin figure, short stature and short hair, and he is very capable of speaking. From talking with him, I know that "Miss Li" is a young man three years younger than me, and his family's economic conditions are not good. Years as a real estate developer in Beijing have sharpened his will-he once ate only three meals a week, had no money to take a bus or ride a bike to do business, and rode several cars. Later, he didn't have the money to repair the car, so he walked more than ten stops to work, and when the rent expired, he slept on the overpass. . . . . . But he didn't give up. He said he couldn't give up, but he couldn't afford to lose. He told me that he never gave up any customer, and he couldn't give up any hope as long as the customer didn't refuse, even if it was far away and late, he would visit. Every customer is a hope, and your dream is made up of these hopes. When you look back on the past inadvertently, you will find that it is those' small customers' and' small opportunities' that make you strong. When Mr. Li said these words, he was very serious. His performance is in direct proportion to his hardships. Later, he became the head of the department, earning a good income and his ability was proved.
I was shocked when he told me about it. I can't imagine what I would do if I were him. I think such a "plot" will only appear on TV, and that day, I personally realized that feeling can't be expressed in words. Later, Mr. Li told me what he thought of this website. He said that he didn't think it was necessary to do it now, but he saw the shadow of his past business in Beijing. He said that he didn't want me to go back to the company with "confession" and "commission", but wanted to recognize a salesman and make more friends in Wuhu.
Billing, commission, these are not important. I will firmly remember the sentence "Don't give up any customer". I learned a lot from the 1 hour conversation that night. One of the new network cultures is learning-"always keep learning mentality and constantly improve and improve yourself." I think I have to learn too much, not only product knowledge and sales skills, but more importantly, I have to learn to be a man. A customer like Miss Li is my teacher when I grow up. Thank you very much for giving me such a good learning platform. I will study hard, think hard, do well and be a good person! Take Jobs' words as the motto-"Stay hungry and stay stupid." .