1. knowledge of air passenger transport

(a) knowledge of air travel:

1. Flight:

Scheduled flights, overtime flights and charter flights. (main flight form)

Nonscheduled flights and seasonal flights.

International flights and domestic flights.

Outbound flights and domestic flights.

2. Frequency: the number of flights per unit time, determined according to traffic demand and distance.

3. Flight number:

(2) Air tickets:

(3) Seize the opportunity:

(4) luggage:

1. Carry-on articles: no more than 20×40×55, and the weight is no more than 5 kg.

2. Free baggage allowance: 40kg for first class, 30kg for business class and 20kg for economy class.

3. Items that are not allowed to be transported as luggage:

4. Articles that are prohibited from being carried with you but can be checked as luggage:

5. Items not allowed in the checked baggage:

(5) Others: 1. Health; 2. Special travelers; 3. Abnormal flight service; 4. Engine room grade.

2. Railway passenger transport knowledge

(a) common sense of railway travel:

(2) Tickets:

1. Ticket type: Tickets are divided into passenger tickets and additional tickets. Tickets are divided into soft seats and hard seats, and additional tickets are divided into urgent tickets, berth tickets and air-conditioned tickets.

2. Children's tickets

3. Student tickets

4. Refund:

5. Lost tickets

Luggage: children, including free children 10 kg, diplomats 35 kg and other passengers 20 kg. (The sum of length, width and height shall not exceed 160 cm, and rod-shaped articles shall not exceed 200 cm).

1. Weight and size of free baggage:

2. Articles not allowed to be carried: Dangerous goods, articles restricted by the state, articles that hinder public health, animals and articles that damage or pollute the vehicle are not allowed to be brought into the car.

3. Road passenger transport knowledge

(1) Common sense of highway passenger transport:

(2) Operating passenger cars:

4. Water passenger transport knowledge

(1) Common sense of water tourism: China's water traffic can be divided into two categories: coastal shipping and inland shipping.

(2) Boat tickets: ordinary and accelerated boat tickets, adult tickets and children tickets, and disabled soldiers discount tickets. (1. 1 children under the meter are free to travel by boat, and an adult can only take one free child. )

(3) luggage:

1. Carry-on luggage:

Take the coastal and Yangtze River passenger ship: free baggage of 30kg, children's ticket15kg, free of charge.

(The volume of each piece of luggage shall not exceed 0.2 cubic meters, the length shall not exceed 1.5 meters, and the weight shall not exceed 30 kilograms. )

Take other inland passenger ships: the free baggage is 20kg and 10kg respectively.

2. Articles prohibited from being carried and checked.