Seven secrets of retaining employees 1. The leader is approachable. The leaders of enterprises are familiar with most employees. They open the door to communication, treat people and things kindly and treat employees equally. Mr Jim mr goodnight, the founder of software company SAS, is such a typical example. He often goes out of the office to help employees solve code problems, actively promote the development of company software code and maintain software applications. 2. Advocate the principle of fairness. If they are not treated fairly, employees will resolutely cut off contact with the company and leave the company. The company may suffer losses, because employees will retaliate for unfair treatment, such as taking away the company's goods, unwilling to share their opinions, not providing services, being lazy and so on. Excellent companies, on the other hand, do a good job in fairness and make employees feel respected. 3. Dare to break the status quo. When some stereotypes restrict the development of the company, excellent companies advocate employees to break the existing rules and allow employees to freely express their views and ask questions. Treat employees humanely, instead of treating them as working machines. SAS Company provides work and life service centers to help employees solve difficult problems, including raising children and caring for the elderly. SAS leaders believe that when employees get help from the company, they will work for the company more easily and efficiently. 5. Create a pleasant working atmosphere. They will make their employees happy in various ways. In fact, they regard humor as one of their core values. 6. Let employees recognize the goals and values of the work. Excellent companies not only rely on salaries and bonuses to retain employees, they set valuable goals for employees and make them feel the meaning of work. Their work not only provides impetus for the development of the company, but also provides services for the community and the public. 7. Establish solid contact with employees. Excellent companies have successfully established six kinds of business relationships with employees. The three most important relationships are company, supervisor and colleagues, and the last three are work, career development and customers. This connection starts from the general direction of both parties and extends in the work experience of employees. Seven taboos for training employees: Do you know? Employees should improve themselves in the process of continuous learning, benefit from various trainings, and then improve the competitiveness of enterprises. In the process of training, we should not only improve the training effect of enterprise employees, but also strengthen the management of enterprise training, paying special attention to the following aspects: training to improve the basic quality of employees-avoiding boring explanations to improve the basic quality of employees. Most of the training content is theoretical, and it is easy for students to lose their vigor during the explanation. Vivid stories, related humor, jokes, cases, pictures and VCD materials should be interspersed during the explanation to improve the training quality. Training to improve employees' work efficiency-Training to improve employees' work efficiency should teach employees more ways to improve their work efficiency, instead of turning training into a meeting to criticize employees, we should give a typical example of work efficiency and let their work facts speak for themselves. It is forbidden to list the typical examples of low work efficiency among the trained employees, and cases of other units can be listed. In this way, the trainees will not have resistance. Training to improve employees' common sense of etiquette-avoiding emptiness. The training content to improve the common sense of etiquette of employees is available in many books, and some common sense employees also know how to do it. There should be vivid examples in the training, the outstanding performance of successful people in etiquette and the life performance of ordinary people in etiquette. It should be explained in combination with the etiquette requirements of enterprises for employees, and there should be action demonstrations. Important etiquette knowledge should be realized by the trainees during the training, and form a process: you watch me do it, you and I do it together, and you do it and I take the test. Training to improve the team spirit of employees-avoid boasting. Most of the training contents to improve the team spirit of employees are to educate employees to strengthen cooperation, coordinate and cooperate, put the interests of enterprises first, love their jobs and work hard, and unite colleagues. The cultivation of team spirit should be reflected in practical work, and employees should be educated with typical demonstrations around them to cultivate the spirit of unity and mutual assistance. Let empty slogans turn into trivial things in work, let care be reflected in all aspects, and let the collective spirit be reflected in the daily work, life and study of employees. Let employees' professionalism be praised. Training to improve employees' sales skills-avoid no actual operation. The training content to improve employees' sales skills is applied to practical work. It is best to have actual sales staff to explain. Human resources workers are required to have sales experience. It is impossible to know how sales work. There is no point in not combining theory with practical work. It is necessary to personally experience, personally sell the products of enterprises, and personally participate in the negotiation of enterprise product sales, so as to better provide students with quality services and understand. Training to improve employees' enterprise concept-avoid always talking about entrepreneurial history. The training content to enhance employees' enterprise concept includes enterprise culture, entrepreneurial process, enterprise rules and regulations, enterprise management concept, enterprise development, enterprise future planning, etc. The scope of corporate culture concept is very wide, so don't repeat the entrepreneurial history of the enterprise every time you train employees with corporate culture concept, because the enterprise has been brilliant. Emphasis should be placed on what benefits the enterprise will bring to the students, what benefits they have and what skills they have. We should focus on the blueprint of future enterprise planning, but it should be achievable. Don't "sleep" on past awards and miss the past glory of the enterprise, because the past is gone forever, and the task now is development; Expand the enterprise. Training to improve employees' professional skills-professional. Avoid laymen saying that the training content to improve employees' professional skills is professional. It is best to invite experts in this field for training. Human resource management workers should organize employees and design topics for professional skills training. Experts can be hired internally or externally, and the training content should be combined with practical operation, so that students can discuss professional skills anytime and anywhere, solve problems with the same door, and avoid amateurs talking about experts. Time is money and time is efficiency. The employee's time is the interest of the enterprise. Every training of an enterprise should be well prepared, and efforts should be made to do all kinds of preparatory work in the preparation process. "One minute on stage, ten years off stage." Let employees have tangible benefits, and truly "sharpen the knife without cutting the wood by mistake."