First, visit customers regularly and irregularly according to customer categories, understand and analyze customer needs in time, collect new information, and design products to meet customer needs in time.
The second is to organize a simple information bulletin and mail it to customers regularly, including the information trends of training companies, excellent training abstracts, articles showing the company's views, etc. It shows that the training company is very professional, so that customers can keep abreast of the activities of the training company and communicate effectively. Third, establish a customer club or HR salon, hold lectures, briefings and networking activities for corporate training directors and HR managers on a regular basis, establish good relations and fixed contacts with customers, enhance understanding, contact friendship, achieve a win-win situation, and establish a long-term strategic partnership for common progress and common growth.
As a knowledge-intensive, talent-intensive and technology-intensive intellectual industry, education and training institutions should do their best, stay ahead of other industries, absorb advanced and new ideas, form good training course products, spread them to higher enterprises and employees, and benefit everyone. More importantly, they should operate with care and scientific intensive management.
Summary of catering work in 2023 1
Looking back on my work in the past year, I think I have the following points to report to my leaders: