Management is the foundation of reading experience. 1 The teacher talked about management in the first class: the process of leading others to achieve their goals. This sentence is still fresh in my memory.
I think the first problem faced by entrepreneurs or company bosses is talent, however, the indirect problem is management. I heard that the weather is not as good as the right place, and the right place is not as good as people. This sentence also illustrates the importance of management from the side, because the key to retaining talents lies in management, and the most important principle of management is people-oriented. This is consistent with the modern management concept, and people-oriented is heard everywhere. So, here, I really came into contact with this concept in books.
The second is the interpersonal skills of managers, which proves that the weather is not as good as the geographical position, and the geographical position is not as good as people. An excellent manager must handle interpersonal relationships well. At the same time, interpersonal relationship is also the basic point of a person's foothold in society. Thirdly: division of labor and cooperation, division of labor requires each to do his own job, and cooperation is the fiery team spirit now.
Through the study of this course, I know four key abilities, namely, planning and decision-making ability, organization and personnel ability, leadership and communication ability and control information processing ability. Learning management knowledge is produced to meet the needs of modern socialized production. Its purpose is to study how to improve the productivity level under the existing conditions through the reasonable organization and allocation of human, financial and material resources. Management knowledge is a comprehensive interdisciplinary subject.
Planning, as the basis of management theory, has given me many profound experiences. When designing a working environment for people in a group, so that everyone can effectively complete the task, the most important task of managers is to let everyone understand the mission and goals of the group and the ways to achieve them. If the team's efforts are to be effective, its members must understand what they are expected to accomplish. This is the function of planning work, and this function is the most basic of all management functions. The plan includes defining tasks and objectives and actions to achieve these objectives; This requires decision-making, that is, determining action steps from various alternatives. Planning is divided into the following steps: looking for opportunities, determining the preconditions for goal setting, determining alternatives, evaluating alternatives, and formulating budget quantification schemes for derivative schemes.
After learning the knowledge of management, I realized more deeply that the success of an enterprise or team needs to have various comprehensive qualities. As an excellent leader, the following two points are indispensable. Absolute deep communication skills and some radical measures. Communication is an important guarantee for leaders to win the hearts of the people, and motivation is an important measure for leaders to retain the hearts of the people.
To sum up, learning management knowledge this semester has brought me a lot of inspiration, and I will apply it to my future practical work and get more gains.
The Book of Management in May 1 1 in the afternoon 18: 30-2 1: 45 The company organized a training on management by objectives, which benefited me a lot from both ideas and theories. The following is my own experience:
First, the formulation of goals.
Management by objectives seems simple, but to put it into practice effectively, we need to have a detailed understanding and understanding of it. Management by objectives is the same as other decision-making and planning work. If we don't get the necessary guidelines and understand the preconditions of decision-making and planning, as well as the company's basic strategies and policies, then we can't set the correct goals and play the role of management by objectives.
Sometimes it may be difficult to determine the goal, especially the priority of the goal, which requires us to seriously understand the company's purpose and mission, understand various factors affecting the development of the organization, and determine the goal according to scientific procedures.
Compared with the company's purpose and mission, our goals are generally short-term, and in almost all organizations that implement management by objectives, the goals set are relatively short-term goals. However, our goals must be decomposed and formulated through the company's goals, so that they are consistent with the company's goals and cannot be separated.
In order to achieve results, management by objectives must maintain its clarity, stability and flexibility. Frequent changes in goals can only make them lose their original meaning and clear direction. However, the goal can be revised according to new understanding and discovery and changes in the environment. This will make your goal more clear and easier to achieve.
Second, the implementation of the goal
Try not to say things like "I didn't achieve my goal because …". If I can't finish it, I won't finish it Admit failure first and then review yourself. Saying these words is a kind of shirking responsibility and a kind of sophistry. There are two kinds of people in the world, one is constantly "putting on a show" and the other is constantly "picking holes". Therefore, from now on, we must cultivate our habits slowly. People form habits from thought to touch to behavior. It's not too late to mend.
To take responsibility, the so-called self-confidence begins with responsibility. As a manager, you must take responsibility. To build confidence, you must also take responsibility. Responsibility is the driving force of execution.
The goal should be quantified and phased, not just the end point. I think I understood the reason that the goal should be phased a long time ago, but I had a more vivid understanding of it yesterday, because the goal is really important, the result is of course important, and the process is also very important. It is necessary to quantify every month, week, day and every process. This is a phased goal. In the past, my goals were vague and general, all about doing well.
Also, through yesterday's class, I have a deeper understanding of the significance of management by objectives, so that I can better accomplish my goals in my future work.
Through target management, all work has a clear goal and direction, avoiding blindness, randomness and passivity, formalism and ineffective work; Through the systematic analysis of target management, improve the scientificity and overall coordination of planning work, give full play to its inherent potential and enthusiasm, and achieve the overall goal; Solve two difficulties in control, that is, point out that control standard is the goal and control means is self-control; It is helpful to strengthen the unity and cooperation of all members of the organization and the cohesion of the organization.
Three. Goal summary and next goal
"When things are finished, the sky is clear and the sun is high" is a classic quotation in Haier's target management. "When you come to me, it's time to end things", and you can't pass the problem on to others like a "bucket" in the western United States.
After the goal is completed, summarize the completion and make the next goal. Today's goals must be achieved today, today's goals must be qualitatively improved compared with yesterday's, and tomorrow's goals must be higher than today's. By setting the goal-implementing the goal-summarizing the goal-setting the next goal-the overall goal of the company is realized.
First of all, look at management by objectives from the perspective of life. Life without goals is bleak, there is no direction to work hard, and there is no motivation to struggle. You don't know where you are going, let alone how to get there, so which direction doesn't mean much to you. As I emphasized in the course, having no goal in life is tantamount to sleepwalking! Moreover, people without goals will become tools for others to achieve their goals!
Secondly, look at management by objectives from the perspective of work. Working with a goal often means that there is pressure and that you must work hard. Some people may not like work with goals, but they don't think that work without goals will not be taken seriously. A raise and a promotion? If it is difficult, you will have to muddle along in the end. Mr. peter drucker, a management guru, believes that it is not a job that leads to a goal, on the contrary, it is a goal that determines everyone's work. Therefore, all work should have goals, but sometimes the goals of certain positions are not deliberately emphasized.
Third, look at management by objectives from the company's point of view. Get the overall goal of the company in a certain period of time from the company's tasks, and then decompose the overall goal into each position and each employee through consultation between superiors and subordinates. When decomposing, the sum of all the lower-level targets must be equal to or greater than the higher-level targets to ensure the effectiveness of target decomposition. Once the target is determined, there must be a specific implementation plan and specific target management. Any management by objectives will not be realized automatically. The goal is a result-oriented, but it is not simply focusing on the result, focusing on the result and paying more attention to the process, so as to ensure that the goal can be achieved as scheduled. For example, the management by objectives theory mentioned in the training, such as the 20/80 rule, an arrow without a goal will never hit your heart, and you will never achieve good results without grasping the key points; Like the SMART principle, goals must be specific, measurable, acceptable, realistic and time-limited.
As the saying goes, while teaching others, you are also benefiting. The above is my personal experience on management by objectives, and I hope it can inspire you.
In essence, grid management is the innovation of administrative management and social management mechanism. Its core is to take grid management as the carrier, differentiated responsibility as the guarantee, and information platform as the means to promote integration and share responsibility, form a governance structure that effectively connects and supports village (community) management, service and mass autonomy, and realize government responsibility, especially grassroots market supervision, social management and public service responsibility.
The implementation of grid management focuses on the grassroots, the foundation is the masses, and the purpose is people's livelihood. It is necessary to innovate work concepts and methods, clarify objectives and tasks, focus on solving problems for the masses, unite people's hearts, and truly solve the difficulties of the masses and implement their affairs in the first time.
Community is not only the basic unit of a city, but also an important cornerstone of grid management. It is necessary to adhere to the principles of strengthening grid management, improving autonomy, government leading, social participation, giving priority to people's livelihood, serving the masses, overall management, mutual assistance and progress, and adapting to local conditions, highlight key points, seize key points, and strive to build the community into a social life with orderly management, perfect service, satisfactory residents, and civilization and peace. In our daily work, we should do the following:
First, clear responsibilities.
First, strengthen the sense of responsibility, be diligent in the brain, legs, hands, mouth and pen, and become the first person to discover, accept, dispose of, coordinate and report. Second, be good at finding problems, dealing with problems and reporting problems in time; Actively communicate with community residents, enhance feelings, and keep abreast of social conditions and public opinion. The third is to advocate the wrong working system and adhere to the grid inspection and observation. Fourth, fill in the grid staff's work log carefully, make weekly reports clear on working days, and input dynamic information in time. For matters that need to be handed over to other lines, fill in the work order in time and handle the handover procedures. Fifth, guide and attract property management agencies, residents' representatives, retired party member, residents' group leaders, corridor leaders, comrades who are enthusiastic about community work and community volunteers as voluntary information officers and supervisors to assist in the management within the grid.
Second, strengthen publicity.
First, strengthen publicity through multiple channels and forms, create a strong atmosphere of public opinion, and improve residents' awareness, support and participation in grid management. The second is to set up a grid map in a prominent position in the community, announce the photos, names, contact numbers, work contents, management service responsibilities and other information of the grid owner, and issue a grid owner service contact card to every household.
Third, improve the function.
The first is the function of information communication. Establish a regular meeting system of daily information notification, so as to exchange and feedback information accurately, quickly and completely. The second is the quick disposal function, which can deal with problems in time. Third, the function of resource allocation, rational use of party building resources, administrative resources, social resources and market resources, and good at integration and utilization. The fourth is the convenience service function, which provides diversified and high-quality services for community residents in a timely and convenient manner. The fifth is the social security function, which provides social assistance to community residents, especially vulnerable groups, and creates employment opportunities.
In the work of vector control in our city, community construction should combine the improvement of urban environment with the improvement of functions, adhere to the principle of prevention first, and focus on the improvement of city appearance and weak links. Combine the unsupervised renovation of boutique streets, back streets and alleys, bazaars, villages in cities and residential areas, the construction of roads, street green spaces, garden squares and public toilets with community construction, and focus on urban construction management such as environmental sanitation management, billboard renovation, occupation of roads and management of residential areas, so as to ensure that the image of the city and the living environment of the people are obviously improved. At the same time, increase the propaganda and supervision of disease vector prevention and control work, continuously improve the awareness of pest control and disease prevention of the people in the city, promote the implementation of various disease vector prevention and control work, and work hard for everyone's patriotic health participation and healthy life. Through grid management, the patriotic health management level of our city will be further improved.
Three days of study has benefited me a lot. I think the main purpose of administrative teaching is to teach students the basic principles and applied techniques of administrative disciplines through flexible and effective teaching methods, and to improve students' professional level and comprehensive ability of administrative management. This requires actively exploring new teaching methods. The current teaching methods of administrative management in colleges and universities generally tend to emphasize scientific research over teaching, and emphasize the research of teaching content over teaching methods. It is of great theoretical and practical significance to reform the teaching methods of administrative management courses.
I think the teaching method of administrative management is the need of cultivating administrative talents under the new situation. Under the background of market economy reform, government organization reform, knowledge economy and economic globalization, the social demand for administrative professionals has changed from traditional research-oriented and academic talents to applied and operational talents, which requires colleges and universities to focus on cultivating a large number of talents who can engage in administrative management, policy formulation and personnel organization in party and government organs, enterprises and institutions. Judging from the current training of administrative talents, the teaching method of "blackboard management" is often used in classroom teaching, which is not in line with the practical subject characteristics of administrative management. The knowledge structure and knowledge system of the cultivated students will have the problem of lack of operational skills training, and it is difficult to help students acquire the qualities, abilities and skills needed to analyze and solve problems in actual administrative affairs. It is imperative to reform traditional teaching methods and strengthen practical teaching.
With the development of e-government technology, there are higher requirements for information in the process of administrative management, such as quick response ability, judgment ability, prediction ability and processing ability. However, the undergraduate practical teaching of administrative management specialty is very weak. The main practical teaching is social research, writing graduation thesis and participating in graduation practice, while the centralized practical teaching is basically in a blank state, which can not meet the needs of modern administration. Therefore, it is urgent to optimize the traditional teaching methods of public management and try new teaching methods that are suitable for it.
In my opinion, the reform of administrative teaching methods should pay attention to the following principles.
First, take students as the foundation and cultivate students' ability as the first principle. The student-oriented ideological principle is to make students realize that they are not only the main body of learning in the classroom teaching process of administrative management courses. It is also a special cognitive process such as self-development subject. Improve students' enthusiasm, initiative and creativity in learning administrative management, and strive to cultivate their overall comprehensive ability in administrative management, which requires that teaching should be student-centered and respect students. Through dialogue heuristic teaching, aiming at the problems existing in students' understanding of administrative management, we refine classroom teaching content, highlight the key points, difficulties and hot spots of teaching courses, improve teaching effect, cultivate a democratic and harmonious teaching atmosphere, improve students' enthusiasm for participating in classroom teaching, promote students' all-round physical and mental development, and cultivate high-quality government management talents for social progress.
Second, the principle of integrating theory with practice and continuous innovation. Administration is not only a basic theoretical discipline, but also a practical applied discipline. Therefore, administrative management teaching must always pay attention to the practical process of administrative management reform and development, pay attention to the integration of theory with practice, and pay attention to the specific operation mode and method of administrative management. Make bold innovations in teaching methods, and the teaching content should reflect the latest research results and trends at home and abroad as much as possible, so that the teaching content can keep pace with the development and changes of administrative management theory and reality at home and abroad, so that the teaching content can be constantly innovated and the teaching methods can be updated, so that the administrative management teaching methods are full of the sense of the times and freshness to meet the needs of the development of the information society.
Third, pay attention to the principle of teaching efficiency and the effectiveness of teaching methods. Paying attention to teaching efficiency and observing the effectiveness of teaching methods are important principles in the teaching practice of modern higher education, and are also the basic requirements for improving and optimizing management teaching methods. Paying attention to low input and high output in practical operation, strengthening the concept of time, improving efficiency and adapting to the requirements of modern government to improve administrative efficiency are also the basic requirements to avoid inefficient phenomena such as full lectures, repeated mechanical drills and sea tactics.
Fourth, adhere to the principle of holistic, systematic, reasonable and optimized teaching methods. System effect is the main basis to measure the success of administrative teaching method design. In the process of administrative management teaching, we should pay attention to the coordination and balance of the internal relations of teaching methods, so that the teaching effect of administrative management can reach a reasonable and optimal state. That is to say, the design and organization of administrative teaching activities should not only consider the improvement and perfection of specific elements, but also pay attention to the good combination and coordination of administrative teaching elements in general, so as to produce the best overall benefit of the system. On the one hand, we should see that all kinds of administrative teaching methods have their rationality, particularity and unique value, and explore and enrich all kinds of administrative teaching methods; On the other hand, according to the specific administrative teaching tasks and actual situation, we should use different teaching methods to overcome one-sided and rigid teaching methods, foster strengths and avoid weaknesses, and integrate them into an overall optimized administrative teaching method structure.
In the teaching process of administrative management course, we should adopt teaching methods suitable for college students' own characteristics, and proceed from the reality of administrative management in China to enhance the effectiveness of administrative management teaching methods. To this end, I suggest to carry out practical teaching from the following aspects to improve the teaching quality of administrative management.
First, case analysis. The case teaching method of administrative management is based on respecting the objective practice and realistic environment of administrative management, advocating the combination of theory and practice, giving full play to students' main role, allowing students to experience themselves, feel themselves, cultivate themselves and improve themselves in the learning environment of rational thinking in analyzing, discussing and solving practical problems of administrative management, so as to achieve the purpose of understanding principles, consolidating concepts, deepening knowledge and skillfully using methods. In fact, it is to provide students with an alternative experience of practical operation of administrative management through case teaching to make up for the lack of cramming teaching methods in the classroom. First of all, teachers should establish their own administrative case knowledge base in the preparation stage before class according to the actual situation of students' learning. The selected cases should be as close as possible to the reality of our country and pay attention to the reality of students' study and life, preferably some well-known or well-known organizations, so as to stimulate students' interest in learning more easily. Secondly, in the class discussion stage, teachers should explain cases according to their own pre-designed teaching process, put forward enlightening thinking questions, arouse students' enthusiasm for analyzing problems, if necessary, turn students' credit pressure into the internal motivation for class discussion and speech, pay attention to students' speeches, respond quickly, and guide students to think professionally in administrative analysis. Finally, in the stage of sorting out and summarizing, we should sort out the contents of classroom discussion, and teachers should pay attention to strengthening the logic, professionalism and standardization of guiding students' writing, group discussion and optimization of programs. Save the file for students' future reference.
Second, the simulation teaching method. The purpose of simulated teaching mode is to create an artificial environment or situation for administrative affairs, so that students can play different roles in administrative posts and carry out specific administrative work, so as to learn the knowledge, skills and abilities necessary for administrative practice in a simulated real atmosphere. This teaching method can enliven the classroom atmosphere, arouse students' learning enthusiasm and help students accumulate management experience, thus achieving better teaching effect and quality. First of all, in the selection stage of administrative situation, the situation created by teachers should comprehensively consider the talent training plan of this major, the social demand for talents, the actual situation of students' learning and the existing resources of our school. Secondly, the organization stage of administrative scenario planning is the key link to improve the simulation teaching effect. Teachers should first make clear the objectives and requirements of situational teaching, choose props or places to use, master methods, formulate specific implementation steps, inform students of teaching plans in advance, and organize students to rehearse in different roles. Thirdly, the development stage of administrative management scenario is the central link of the whole simulation teaching. Teachers should guide students to play roles independently, and carefully observe the advantages and disadvantages of students in the process of scenario simulation and make records. Finally, in the evaluation stage, the teacher commented on the effect of the simulation, pointed out the advantages and disadvantages of the simulation and the problems that should be paid attention to. It can be carried out by combining students' self-evaluation, mutual evaluation and teachers' comments. This stage can help students to accumulate experience in the field of administrative practice, and also help teachers to fully understand the students' mastery of administrative professional knowledge, objectively evaluate the teaching effect, and accumulate teaching experience for perfecting the organization of the next round of simulated administrative management scenarios.
Third, the practice of social investigation. The Law on Social Investigation Practice requires students to go deep into government working institutions, adapt to the working environment of administrative management, understand the working situation of administrative management, learn the working methods and means of administrative staff, and enhance students' understanding of the actual situation of administrative management. First of all. You can use the method of on-site observation to let students go to the work site of government agencies in person, and organize students to go deep into the party and government organs in the community where the school is located for on-site teaching. On-the-spot observation teaching method needs the strong support of government agencies and the close contact and cooperation between various departments and government agencies. Secondly, practical investigation can be adopted, combined with the relevant courses learned and the hot issues in the public sector at that time. Teachers can take advantage of holidays to go out of school to conduct special research, lead students to investigate in the society and form relevant investigation reports, find problems in the field of administrative practice, and enrich classroom teaching. You can also hire leaders with rich working experience in party and government organs to explain to students the establishment of administrative institutions, hierarchical division, power and responsibility distribution, decentralization, authorization and implementation of central and local institutions, as well as the difficult analysis and countermeasures of institutional reform.
Thirdly, go to the internship base for internship or internship. In order to successfully cultivate applied talents in administrative management, there must be sufficient social practice bases. It is beneficial for students majoring in administrative management to have a basic understanding of the working conditions of administrative departments during their school days, and it is also beneficial to cultivate students' comprehensive ability, innovation ability and post adaptability. In the practice base, being in a completely real administrative environment can improve the effectiveness of students' autonomous learning and the adaptability of their posts.
Fourth, the application of modern technology teaching methods. Administrative management adopts modern technology teaching methods, relying on modern communication technology, Internet technology, communication technology and information technology. To provide students with a three-dimensional, interactive, interesting and comprehensive graphic and audio-visual teaching mode when learning administrative management. The teaching interface is friendly. Intuitive images provide students with a variety of sensory and cognitive stimuli, which not only cultivate their comprehensive application ability, but also enhance their learning consciousness and initiative. Moreover, the amount of teaching information is large, which can greatly improve the teaching efficiency and effect, which is incomparable to the traditional administrative management teaching methods. First of all, the application of modern technology teaching methods in the teaching of administrative management requires the School of Administration and the Administrative Management Teaching Research Association to organize and study a set of administrative management electronic teaching materials which can be recognized by most scholars, reflect the basic theoretical and practical hot issues of discipline development and adapt to the development of the new situation, and improve this teaching material regularly with the reform and development of administrative management practice. Secondly, organize students to watch administrative teaching videos, so that students can understand administrative work, and cultivate interest and gain insight from successful administrative experience. Finally, the open teaching method is adopted to realize the interaction between people.
With the help of foreign teachers with successful administrative teaching experience or experienced government administrators, we can communicate with each other, learn from each other and inspire each other on the Internet, so as to achieve the knowledge of administrative teaching, which is of great significance to improve the teaching quality.
Management is the foundation of reading experience. Great changes have taken place in the market ecological environment, and real estate enterprises are facing transformation and adjustment. The development idea of seeking benefits from land leads enterprise managers to pay too much attention to the outside of the enterprise. The huge land appreciation income is enough to ensure the survival and rapid development of real estate development companies. The internal management of companies is often extensive and unscientific. Only some companies have put forward the goal of refined management, only a few companies have transformed the concept of refined management into corresponding processes, strategies and systems, and only a few companies have implemented refined management better. The concept of seeking benefits from land should be fundamentally changed to management. Refined management refers to systematizing the rules, using procedural, standardized and data-based means to make all units of organizational management run accurately, efficiently and cooperatively.
In the process of implementing refined management, the outstanding obstacles lie in the following aspects.
First, the corporate culture soil formed by the golden mean thinking mode is not conducive to refined management. Under the long-term social environment that the rule of man is greater than the rule of law in China, there will be invisible resistance to promoting refined management. Refined management is the earliest product of industrialization, which requires management to be institutionalized, formatted and stylized, and emphasizes execution. However, most people in enterprises regard management as art rather than science, and lack the motivation and habit to seriously implement meticulous and standardized processes.
Second, over-emphasis on form, over-quantification, and unreasonable process design lead to reduced efficiency. Fine management needs a detailed process to ensure, but if the design process is too detailed and relies too much on numbers for quantitative management, it will go from science to the other extreme. Numbers can't explain all the problems, and pursuing numbers can't solve all the management problems. Fine management not only improves the management level and quality, but also increases the complexity of enterprise management. Beyond a certain limit, it will be counterproductive.
Third, the requirements for process design are very high. If the operability of process design is not strong, it is difficult to promote implementation. Refined management puts forward high requirements for process design and reorganization. A seemingly perfect process design may have poor operability, and a well-executed process design is often not impeccable. In other words, the scheme required for process design is not possible, but possible. This is actually a very high requirement. We should fully base ourselves on the current situation of enterprises and deeply analyze the problems existing in enterprises. First of all, the management should strengthen the relevant concepts, cultivate a professional team and form the core concept of the enterprise that attaches importance to standardization. Refined management needs to build enterprise culture in the way of thinking of professional managers, supervise and promote the realization of refined management through organizational design, performance management and other means, and form a strict implementation system.
Secondly, business process optimization is the basis of refined management, and the goal of business process optimization is to systematically combine all links and modules with the least resource input and output efficiency. Through the optimization of business processes, management expenses are controlled and unnecessary costs are reduced. The business process of real estate companies should fully consider the characteristics of real estate business. The tool that can be used here is the business process value chain analysis model, which can find out the links with great value-added in the enterprise value chain, consolidate and strengthen, and analyze and optimize the process.
Thirdly, project management informatization is also an important means to realize refined management. If an information platform is built for the core business, resources will be better integrated and the control of nodes will be more scientific and effective. Project operation management system can effectively improve intensive management, and improve the level of refined management with the help of information platform in all aspects of project management.
Finally, precision marketing is also an important embodiment of refined management. For real estate companies, the focus of precision marketing lies in two aspects: the precision of customer service and the precision of product design. To achieve refined customer service, it is necessary to effectively subdivide and study different customers and pay attention to every detail of customer service. On this basis, accurate customer service is also reflected in accurate product design. For example, many real estate companies have formed distinctive product series for different customers, which is an attempt to conduct precise marketing for customers. The refinement of customer service means that customers' needs are fully considered in all stages and processes before, during and after sale. For example, at present, in the design of real estate projects, there is a common problem that clubhouses are designed only to promote sales, which often ignores the cost in the later operation and use process, and rarely listens to the opinions of property managers in the design stage. Under the requirement of precision marketing, relevant issues should be given full attention, and the voice of customers should also be fully reflected.