In the past year, we have achieved good results and actively provided quality nursing services for patients. In the coming year, we also firmly believe that we will strive to do better. The following is the orthopedic 20xx nursing work plan:

First, do a good job in quality management

In view of the difficulties and focus problems in nursing work, setting the focus of work and persisting in integrating the humanistic nursing concept of "patient-centered" into more practical and specific work details are to implement standardized nursing quality standards, make nursing quality management have rules to follow, take patient satisfaction as an important index to evaluate nursing quality, and let patients really benefit from quality management.

Second, highlight the characteristics of specialties and build a nursing brand.

Focus on training responsible nurses to guide patients in functional exercise, further improve the means and methods of functional exercise guidance, and adopt various forms of education to achieve results. Let patients better understand the significance and methods of functional exercise.

Third, conduct standardized training.

Strengthen nursing operation standard, carry out process service, strictly control aseptic operation and check system, improve nursing quality, and provide different training for nurses with different seniority and ability, so that everyone can develop the habit of active learning.

Four, seriously implement the rules and regulations of the hospital and medical ethics.

Strictly abide by the "ten prohibitions", "ten prohibitions" and "fourteen core systems" and earnestly perform the post responsibility system.

Five, nursing document writing.

Still in accordance with the medical record writing standards, strictly implement it, be objective, true, accurate, timely and complete, make the handwriting clear and neat, express accurately, make sentences fluent, put an end to scraping, pasting, painting and changing forms, and correctly use medical terms to describe patients' symptoms and signs.

Six, earnestly implement the "patient-centered" service.

Complete the change of nurses' concept, change the past "I want to serve" into "I want to serve", and improve nurses' etiquette quality. The "patient-centered" service is specific to every detail of nursing behavior, and standards have been established in every work link from admission to discharge.

Seven, strengthen ward management, and actively carry out business rounds.

And against the environment to be clean, tidy, quiet and comfortable, all use hospital bedding, wear sick clothes, do a good job of sweeping the bed in the morning, urge nurses to go to work, and do a good job of smoking ban. Do a good job in admission guidance and health education for newly admitted patients, eliminate strangeness, make patients actively cooperate with treatment, and ask nurses to patrol the ward in time to prevent patients from leaving intravenous drip and calling for medication. Each nursing team is required to know the patient's condition from admission to discharge, and insist on business rounds twice a month, so that every patient can get effective treatment and care during hospitalization.

Eight, strengthen infection monitoring.

All kinds of disinfectants should be replaced in time to ensure that the equipment is used by one person to prevent cross-infection. Disposable articles should be recycled in time, clearly classified and disposed of in time. The treatment room and dressing room are irradiated with ultraviolet twice a day and recorded. The corridor of the ward is disinfected with disinfectant twice a day, and the floor is wet.

Nine, to carry out the cost-benefit study of nursing and strengthen the cost management of departments.

Avoid the idleness and waste of resources, improve the utilization rate of resources, rationally allocate nursing resources, and provide more health services suitable for social needs with as little labor consumption as possible.

The second model essay 202 1 quality nursing service work schedule

The new year's bell is about to ring, and the past articles are about to turn pages. In the new year, the hospital's quality nursing service will continue to be vigorously promoted in full swing.

I. Guiding ideology

Our department will fully implement the work plan of "quality nursing service", deepen the service concept of "patient-centered" under the guidance of Scientific Outlook on Development, and strive to provide seamless, continuous, safe, high-quality and satisfactory nursing service for patients with the theme of "improving professional quality and optimizing nursing service".

Second, the work objectives

With patient satisfaction as the overall goal, lay a solid foundation, consolidate achievements, further deepen high-quality nursing service, enhance service connotation and continuously improve nursing quality.

Third, the work measures

1, revision of various systems and standards

Strictly implement the rules and regulations, job responsibilities, workflow, disease care routine, clinical nursing service norms and standards, quality inspection standards and methods revised by the nursing department of our hospital, improve the reporting and supervision system of nursing adverse events, and strengthen the management of critically ill patients. Strict implementation of the "Regulations on Nurses", strict implementation of the nurse practice access system, independent nurses have a practice license and registration.

2. Comprehensively improve professional quality and optimize nursing service.

(1) Strengthen the training of basic theoretical knowledge and improve the comprehensive quality and professional ability of nursing staff in departments. Starting from the "three basics and three strictness", organize training, including basic theory, specialist nursing, laws and regulations, service awareness, etc., strengthen the implementation of basic nursing and graded nursing, and ensure the quality.

(2) Improve the practical working ability of clinical nurses and cultivate the backbone of specialized nursing.

(3) Strengthen nursing professional technical operation training. Establish a graded training mechanism, and carry out skill operation training for nurses in a planned way according to the training items specified in Nurse Job Skills. Everyone is required to complete skill operation training and assessment this year, firmly master basic nursing skills and lay a solid foundation.

(4) Strengthen the study of nurses' etiquette. Nurses' etiquette is the embodiment of nurses' comprehensive quality, and it is the norm and procedure that nurses should follow in order to create a good image of individuals and organizations, respect the etiquette of patients' families and other staff, and pay attention to gfd and manners. Nurses' beautiful appearance, polite language and elegant manners can make patients feel understood and respected, psychologically comforted and emotionally happy, thus promoting the recovery of the disease.

(5) Take various forms of learning and training to improve the professional quality of general nursing staff, and improve the ability of nurses to observe the condition, implement nursing measures and record nursing documents.

3. Strengthen management to ensure nursing safety.

(1) Strengthen the management of key links of patients, such as patient transport, handover and ulcer. , and establish and improve the nursing process and management evaluation procedures. Grasp the key links such as nurse shift change and monthly nursing ward round, strengthen nursing management and ensure the realization of the goal.

(2) Strengthen the monitoring and management of nursing safety, and organize departments to investigate the hidden dangers of nursing safety and analyze and discuss the causes of nursing errors and nursing adverse events every month, analyze the reasons, learn lessons, and put forward preventive measures and improvement measures.

(3) Strengthen departmental management. Conduct irregular spot checks on ward management, basic nursing, nursing safety, medical record writing, nurses' instruments, disinfection and isolation of departments every week, immediately point out the existing problems and give feedback within a time limit, and summarize them at the weekly morning meeting; Organize the nursing team leader to conduct quality control and comprehensive evaluation of high-quality nursing work every month, comment on the existing problems at the nurses' regular meeting, and make rectification within a time limit.

4. Consolidate basic nursing care

Doing basic nursing well makes nursing work more standardized. Keep the sickbed clean and tidy, free of peculiar smell and stains, the articles are placed neatly and regularly, and the number of infusion drops conforms to the doctor's advice. Visit infusion patients frequently, be good at observing patients and solve problems in time. For nurses who do well, the head nurse should praise them at the meeting of the department and reward them according to the incentive assessment plan.

5, strictly implement the overall nursing responsibility system.

(1) Trial APN scheduling method, flexible scheduling, strict implementation of the bed contract system, overtime when busy, and take turns to rest when idle.

(2) The responsible nurse provides patients in charge of beds with continuous and complete work from admission to discharge, including various treatments, medication, disease observation, basic nursing, health education, etc., and effectively provides quality nursing services.

(3) fully perform the duties of nurses. It integrates basic nursing, disease observation, treatment, communication and health guidance to provide patients with comprehensive, whole-course and continuous nursing services. Close observation of patients' condition, timely communication with doctors, communication with patients, health education and rehabilitation guidance for patients, and psychological care.

(4) Deepen the hierarchical use of nurses, assign responsible nurses according to the patient's condition, nursing difficulty and technical requirements, and the critically ill patients are responsible by nurses with high seniority and strong ability, reflecting the corresponding energy level.

6. Regular satisfaction survey

(1) hold monthly departmental seminars to listen to patients' opinions and suggestions on quality nursing work regularly.

(2) Conduct a monthly survey on patients' satisfaction, including nurses' operating skills, gfd, health education, formulation of corrective measures, and timely feedback to individuals. Satisfying patients from the heart requires every nurse to establish a good service attitude, take patient satisfaction as the ultimate goal of work, provide convenience for patients as much as possible, put an end to the imagination of being raw, cold, hard and avoiding, and never allow quarrels with patients.

7. Strengthen patient health education.

(1) Individual education: The responsible nurse will do not less than 1 time every day, and explain the patients in detail according to the treatment and nursing routine and special diet of common diseases in the department.

(2) Group education: Senior nurses are responsible for disease self-prevention, medication precautions and safety protection.

8. Establish performance appraisal methods and strictly implement the implementation of various systems.

(1) The responsible nurses perform their duties. Assess according to post management as the basis of performance appraisal.

(2) Nurses shall follow the assessment criteria.

The third 202 1 model essay on the work arrangement of quality nursing service

The new year, new improvements and new highlights. Once we work hard, we will follow the footsteps of the work report of the president's workers' congress and follow the guiding ideology of the nursing department. Do a good job in every job, serve the front office and ensure the hospital. 20xx should improve the quality with service, and quality determines the ability to better serve the front desk. Change the previous passive service into active service, and strive to be active and enthusiastic, and send and receive goods without mistakes. Disinfection and sterilization are accurate and thorough, and it is urgent to improve quality, strengthen learning and strive for perfection. The 20xx work plan is now formulated as follows:

First, accept the latest knowledge and improve professional quality.

Make a standardized study plan, apply to a higher hospital for study, access the latest knowledge of disinfection and infection on the Internet, and comprehensively train nurses in departments. Graded training once every quarter, all training four times a month, with assessment and practice. Improve professional quality in an all-round way and do a better job in disinfection and sterilization.

Second, active and enthusiastic service, enhance the service concept.

Actively, timely and accurately send and receive disinfection items at home. Carry out nursing operation according to the standard, establish a good service image, strengthen communication skills with front-line employees and narrow the cooperation distance. Do a good job in service.

Third, strengthen departmental management and raise safety awareness.

Safe operation, according to the rules, quality and development. Strengthen the awareness of quality management in departments, strengthen the awareness of safety service of each nurse, and do a good job in disinfection and sterilization. Strictly operate aseptic technology, improve the new concept of disinfection and isolation knowledge, and contribute to the prevention and control of hospital-acquired accidents. Implement various rules and regulations, check regularly and irregularly, supervise the use of drugs, put them in place, and have supervision and inspection records. Strengthen the risk management of key links such as night shift, middle shift and holidays. Implement shift scheduling system and flexible shift scheduling system, reduce shift frequency, reduce work loopholes, reasonably match young nurses and old nurses on duty, and pay attention to cultivating nurses' cautious and independent spirit when they are on duty independently.

In the new year, we nurses still have to refuel, let our department do it. Different division of labor, different values, as long as we work hard, will also reflect our work style, all our nurses need to make unremitting efforts to achieve their work goals.