1. If the education and training institution refuses to refund the training course fees without justifiable reasons, the service purchaser may choose to complain to the Consumer Rights Protection Association or file a civil lawsuit to ask the training institution to refund the fees;

2. Negotiate the refund with the travel agency; If no agreement can be reached, a lawsuit can be brought to the court to explain the losses caused by the agency's breach of contract, request the court to judge the agency to refund the fee, and may require it to compensate for the liquidated damages;

3. If a large number of people are involved, you can complain to the Market Supervision Bureau and the Education Bureau and coordinate through government departments;

4. If the boss of the training institution runs away, in addition to the above-mentioned treatment methods, he needs to report the case, and the police will file a case for investigation and handling, which may involve illegal crimes such as contract fraud.

Legal basis:

Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests

Ways to resolve disputes Where a dispute arises between a consumer and a business operator over the rights and interests of consumers, it can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.