Let me show you a model essay. Hehe, in 2005, with the care and support of leaders at all levels and all colleagues in the provincial branch, the secretarial writing network is copyrighted, and the national civil servants are one world! , completed the preparatory work and successfully opened, and achieved good results in business development, occupied a certain market share, and successfully completed all the task indicators issued by the provincial company. On this basis, the company summed up the work experience in 2005, and combined with the actual situation in the region, formulated the following work plan: 1. Strengthen business management and build a high-quality and standardized underwriting service system. Underwriting is the source of insurance company's operation, the important basis of risk management and control, and the basic guarantee of insurance company's survival. Therefore, in 2006, the company will pay close attention to business management and improve its risk management and control capabilities. 1. Review underwriting business in time, control underwriting risk by using risk management technology and pricing system, determine underwriting rate and ensure underwriting quality. Conduct a preliminary review of the underwriting business beyond the company's authority, sign opinions and submit them for approval to ensure the strict underwriting of this business. 2. Strengthen the governance of information technology departments, improve all kinds of insurance business processing platforms, establish a perfect underwriting basic database through the construction and use of electronic underwriting business processing system, and prepare relevant statements and underwriting analysis. At the same time, do a good job in market research and regularly prepare medium and long-term business plans. 3. Establish and improve the risk assessment system for major target businesses and very risky businesses to ensure that risks are reasonably controlled. At the same time, according to the risk situation of the business, the relevant reinsurance or reinsurance governance regulations are implemented to ensure the reasonable dispersion of underwriting risks. 4. Strengthen underwriting and underwriting norms, strictly implement the clause rate system, master the operation of the new core business system, conduct comprehensive and systematic training for underwriting and underwriting personnel of China Branch, improve their comprehensive business skills and quality, and provide a good guarantee for the company's business development. Good articles are all about document exchange, improving customer service quality and building a first-class customer service platform. With the increasing number of competitors in the insurance market, all insurance companies have strengthened their competition for market business, but insurance companies are not engaged in tangible products, but in services to avoid risks or venture capital. Therefore, it is extremely important to build a high-quality customer service platform. When service becomes the core content and competition of insurance companies, customer service becomes a service culture with unique ideas. After efforts in 2005, our company has occupied a certain market share and has a large customer base. With the continuous development of business, the importance of customer service will be particularly prominent. Therefore, in 2006, China Tobacco will strictly regulate customer service and put the first-class customer service governance platform into use and implementation. 1. Establish and improve the voice service system, increase the publicity of the hotline, and push the hotline to the society in various forms, so that many customers can fully understand the powerful supporting functions of the company's voice service system, thus improving their market competitiveness and maximizing customer satisfaction. 2. Strengthen the training of customer service personnel, improve the comprehensive skills and quality of customer service personnel, strictly follow the service tenet of "enthusiasm, thoughtfulness, high quality and high efficiency", adhere to the principle of "initiative, quickness, accuracy and reasonableness", and do a good job in receiving reports, surveying and determining losses, explaining terms, and making claims and complaints in strict accordance with post responsibilities and business operation procedures. 3. Set up full-time and part-time branches with the central branch as the center, covering the whole region. In the initial stage, China Branch will set up three full-time survey and loss assessment personnel, and at the same time, cooperate with part-time survey personnel to improve the overall quality of business personnel of China Branch, effectively improve the quality of survey and loss assessment claims, and realize accurate survey, reasonable loss assessment and quick claims settlement. 4. Complete the extension of xx marketing service department and yy marketing service department before June 2006. At this point, the construction of service outlets in the whole region is basically perfect, providing efficient and convenient insurance after-sales service for corporate customers. Copyright of Secretarial Writing Network, a world shared by civil servants all over the country! 3. Accelerate business development, increase market share and make the company's insurance brand bigger and stronger. Based on the premium income of xx million yuan in xx years, the proportions of various types of insurance are: motor vehicle insurance%, non-auto insurance% and personal insurance%. In xx, the central branch company drew up the business development plan, and realized the annual premium income of RMB 10,000. All kinds of insurance plans accounted for 75% of motor vehicle insurance, 65,438+05% of non-auto insurance and 65,438+00% of personal insurance. The implementation of the plan will be completed from the following aspects. 1. Motor vehicle insurance is the top priority of our business. Therefore, it is still the focus of our work to vigorously develop motor vehicle insurance business, give full play to the company's auto insurance advantages, and fight a tough battle for auto insurance business. In 2006, auto insurance business should consolidate old customers, strive for new customers, focus on developing fleet business and new car underwriting business, and achieve a new level of auto insurance business. 2. Do a good job in non-auto insurance exhibition industry, choose to visit some large and medium-sized enterprises, focus on public relations with enterprises with good benefits and low risks, establish good relations with enterprises, strive for a package of insurance for property, personnel and vehicles, and also do a good job in market development for non-auto insurance benefits, and strive to form a new pattern of non-auto insurance business development in 2006. 3. Actively do a good job in agency business with banks. From June 5, 2005 to 2005 10, our company has signed concurrent agency cooperation agreements with Bank of China, China Construction Bank, China Industrial and Commercial Bank, China Agricultural Bank and Fujian Industrial Bank. In 2006, we should concentrate on strengthening business communication with major banks, so that banks can fully understand the brand and advantages of China Insurance, and strive to increase the support and policy inclination of banks for our agency business, and strive to achieve new breakthroughs in bank agency business and insurance coverage. In the new year, although the market competition will be more intense, under the correct leadership of provincial companies, China Branch will open up new ideas, forge ahead, create new achievements, and strive to make the company's insurance business bigger and stronger.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.