Export: expediting, examining, booking shipping space and making export documents.

Import: open letter of credit, pay bills in foreign exchange, and take delivery.

Transport clerks have operations, documents and customer service:

Operation: After booking; Release the warehouse; Predetermined position; Arrange the shipping schedule; Arranging and packaging cabinets; Arrange trailer, customs clearance and other matters according to guests' needs. Some need to make bills and confirm with the guests.

Make bulk cargo documents: report the data measured in the warehouse to the guests for confirmation before arranging container loading; Confirm the date of shipment and report to the guest, and ask the guest to provide supplementary materials of the bill of lading. After the ship leaves, see if the finance department can release the bill of lading. If so, issue the original bill of lading or make an electronic bill of lading to the guests.

As long as you get the supplementary materials from the guests and check whether there are any special items in the supplementary materials, you can immediately make the owner's bill of lading for the guests to check. After confirmation, you can issue the bill to the guest like a bulk cargo document.

Customer service: Speaking of customer service, of course, it is to solve problems for guests. Any complaints from the guests, high fees at the destination port or shipping schedule problems must be answered by finding out the reasons, which will bring a good impression to the guests. Some customer service staff are also responsible for the quotation part.