Let the customer know that you are not here to say hello, but to ask for money, so put on a collection posture. The collection gesture mentioned here is not just that you want to blow your beard and stare at the customer, but that you got the money and I paid a certain price. It's time to pay back the money.

2, the purpose is clear, avoid beating around the bush:

When you have a posture, start to urge the collection. At this time, you should not pour out greetings with customers. Today, you should state your purpose directly. You just came here to collect money today. You must make things clear before customers complain. Paying off debts is a matter of course.

3. Grasp the collection opportunity according to the repayment enthusiasm of customers:

You must go before the appointed time and arrive at the appointed place one step earlier than the customer. This is a way to collect money. Avoid customers saying, "I waited for you for a long time, didn't come, and left …", and at the same time avoid customers using the loan that should have been repaid for other purposes.

4. Refuse customers to draw pie:

Some customers will draw you a big cake first when you receive it. The so-called cake painting is to tell you how much money we can recover when all these goods are sold. How much profit can our equipment bring online, and so on. At this time, don't be fooled by customers, or be determined to collect money.

5. Before collection, make clear the reasons for customers' default:

Before the collection, the loan officer should find out what caused the customer to fail to repay the loan on time, or was it too careless to forget the time and dissatisfied with the product? Money is tight? Or just don't want to pay back the money? Only by finding out the real reason of customers' arrears can we adopt different dunning strategies.