After fourteen years of development, Oriental Ruitong has become the most powerful leading enterprise in the field of IT advanced technical training in China.
The operating income of 20 1 1 fiscal year exceeded 30 million yuan. In 2009, a second direct branch company was established in Tianjin except Shanghai. It has offices and training places in Beijing, Shanghai, Guangzhou and Tianjin, and has more than 100 employees. In domestic similar institutions (It advanced technical training enterprises), the hardware configuration is the highest and the scale is the largest.
Second, the authorization qualification
Oriental Ruitong has the most training qualifications authorized by the original IT factory, and provides IT training and technical services according to international standards, providing customers with the most professional service quality. Oriental Ruitong has training qualifications authorized by internationally renowned IT original manufacturers such as Microsoft, Cisco, Red Hat, Oracle Bone Inscriptions, SUN, CIW, Citrix, (ITIL), Huawei, Hewlett-Packard and CompTia.
Compared with non-authorized training centers, authorized training centers have the following advantages:
1, the teachers are all certified lecturers from manufacturers, and their technical level and teaching skills are guaranteed;
2. The courseware and teaching materials used are provided or recognized by the manufacturer and have high authority;
3. When manufacturers introduce new technologies or new versions of products, they will train authorized lecturers in advance so that they can master the new technologies at the first time.
Third, the team of lecturers
Oriental Ruitong has the largest team of full-time lecturers in the same industry, and can provide customers with all-round (network and system, software development, database, office and collaboration, IT management, etc. ) and all-weather (off-duty, weekends, evenings, etc.). ) training services.
Oriental Ruitong (Beijing, Shanghai, Guangzhou, Tianjin) has more than 30 full-time lecturers /IT service experts and more than 80 long-term contracted lecturers, which are divided into network and system, software development, database technology, office and collaboration, IT management and other project teams. Each project team can support and cooperate with each other, thus providing comprehensive and professional training services for customers.
Four. Information technology training and expert services
Dongfang Ruitong is not only an IT training enterprise, but also provides expert IT services for corporate customers by using expert technical resources and background support from manufacturers. Ruitong began to provide IT technical services in 2003. In addition to the qualification of Microsoft Gold Medal Technical Service Center, Ruitong also provides customers with annual services and special services (upgrade, migration, optimization, etc. ) and IT Service Management Best Practices (ITIL). Therefore, Ruitong's lecturers not only have a solid theoretical foundation, but also have rich practical experience, which makes their courses more vivid and practical.
Verb (abbreviation for verb) Trust of well-known corporate customers.
Ruitong's customers are not only internationally renowned enterprises such as IBM, Hewlett-Packard and Siemens, but also state organs such as the People's Bank of China, the General Administration of Customs and the Ministry of Railways, as well as domestic well-known enterprises such as Lenovo Group, Hisense Group and FAW Group. The long-term cooperation between Ruitong and these customers proves their trust in Ruitong and enhances its value.
For example:
1, IBM-Windows 2003 directory service training, ITIL basic training, Citrix training, etc.
2.HP-SQL Server 2005 training, Oracle 10G training, SQL Server BI technical training, etc.
3. Siemens-Cisco network technology training, network security training, Windows 2003 training, etc.
4. China People's Bank-Java programming training. Net development training, Oracle database training, IBM DB2 training, etc.
5. General Administration of Customs-SQL Server 2005 training, Cisco network technology training, network security training, office application training, ITIL basic training, etc.
6. Ministry of Railways-Windows 2003 training, network security training, SQL Server training, Oracle training, project training, etc.
7. Lenovo Group-Windows 2003 training, Cisco network technology training, network security training, office application training, etc.
8. Hisense Group-Oracle training, SAP training, network security training, Windows 2003 training, SMS 2003 training, etc.
9. FAW Group-MOSS development training, Windows 2003 training, MOM 2005 training, etc. Six, a variety of service models
Oriental Ruitong provides the most diversified IT training services in China:
1, open class training, the largest IT advanced technology open class provider in China, with more than 100 courses, which are provided in three ways: full-time, weekend and evening classes;
2. Enterprise internal training: Ruitong/KLOC-0 has provided tens of thousands of days of internal training services for more than 3,000 enterprises, covering almost all provinces and regions in China. Ruitong internal training service has the characteristics of customized course content, customized implementation mode and specialized customer service.
3. Remote training service: Ruitong launched the remote training service for the first time among similar training enterprises in China, which saved the travel expenses for customers and provided a more flexible service model;
4. Provide specialized venue equipment rental services. Ruitong training room meets the manufacturer's highest standards, with 64-bit CPU and 4G memory, meeting the highest-end training room rental needs of customers;
5. Courseware research and development services.
Seven, professional training management process
Customer satisfaction depends not only on the team of star lecturers, but also on the professional training management process:
1, course consultant/account manager-understand the initial training needs of customers and provide initial training programs to facilitate customers to put forward more accurate training needs;
2. Customized training service within the enterprise-the instructor determines the training plan that meets the needs of customers through interviews, telephone calls, remote communication, etc., and starts the preparation before training;
3. Training implementation-after the training, according to the actual situation of the students present, teach students in accordance with their aptitude, adjust the course content, teaching methods and progress, and achieve the best teaching effect;
4, training effect check-when the customer needs, to evaluate the learning effect of the students after training;
5. Customer service-after the training, conduct feedback investigation on the effect of this training and provide the "training implementation report" to the customer;
6. Course Consultant/Account Manager-Keep in touch with customers, listen to their opinions and suggestions, and understand their new training needs.
Eight, Ruitong and Microsoft
Oriental Ruitong is the earliest authorized training partner of Microsoft in China, the global gold medal partner of Microsoft and the gold medal service center of Microsoft. In the field of Microsoft technical training, it has super strength and cooperates closely with manufacturers.
For example:
1, Ruitong Microsoft Learning Solutions Certified Partner has won the title of "Microsoft's Best Training Center" for many times (TOP 3);
2. Ruitong Microsoft Certified Gold Medal Technical Service Center has won the honor of "Microsoft Best Technical Service Center" for many times;
3. Participate in the new technology promotion plan of Windows Server 2008, and train the technicians of Lenovo Group, Symantec and other companies;
4. Having undertaken technical lectures, system demonstrations and technical services in TechEd for many years;
5. Sponsor Microsoft OBA(Office Business Application) promotion plan. The plan includes two days of training, five days of real world (project actual combat) and two months of consulting technical support. The training and service targets include Microsoft strategic partners in Beijing, Shanghai and Guangzhou (such as Inspur and Oracle Bone Inscriptions). );
6. Hold activities of Microsoft BPIO University to provide customers in Beijing, Shanghai and Guangzhou with the latest technical training such as UC, BI and MOSS;
7. Participate in Microsoft Office 2003 value-added storm plan (Microsoft will pay training fees for customers who purchase multiple sets of Office 2003 free of charge);
8. Participate in the Microsoft Office 2007 SIP program (Microsoft pays free training fees for customers who purchase multiple sets of Office 2007);
9. Participate in the planned lecturer training and student training of Microsoft University, and serve as the chief lecturer and chief training instructor;
10, participated in marketing planning in 2005, and trained the developers of well-known domestic software development enterprises such as Digital China, ChinaSoft International and Inspur Software AS. Net architect.