With the proliferation of teahouses and tea shops all over the country and the popularization of tea science, tea ceremony and tea culture, many people have gradually become interested in elegant and calm tea artists.

Tea artist is a full-time technician with tea professional knowledge, tea performance, service and management skills in the tea industry. Generally speaking, tea art refers to the art of making tea and drinking tea. The advantage of tea artists over other non-professionals is that their understanding of tea is not only based on sensibility, but also has a profound rational understanding, that is, they have a full understanding of the spirit of tea culture, and the focus of tea culture is tea art.

1. The main work of a tea artist is as follows:

1, and identify the quality of tea.

2, according to the quality of tea, choose the appropriate' water quality, quantity, water temperature and brewing equipment, tea brewing.

Step 3 choose refreshments.

4. Introduce tea culture knowledge such as famous tea, famous springs, tea drinking knowledge and tea storage methods to customers.

5, according to the requirements of different tea, choose or configure the corresponding music, clothing, flower arrangement, incense and other environments.

6, can distinguish between raw tea and cooked tea, and can play their color, fragrance and taste to a perfect degree.

Two, the tea artist's job requirements are as follows:

The job requirements of a tea artist are as follows:

Primary etiquette

1, which can make personal gfd neat and generous.

2. Be able to use polite service terms correctly (including appearance, appearance, common sense of etiquette and basic common sense of language application).

Original reception

1. Can prepare for the business environment.

2. Be able to prepare business appliances.

3. Be able to prepare for the tea ceremony staff.

4. Be able to actively and enthusiastically receive guests (including common sense of environmental beauty, matters needing attention in preparing business appliances, basic requirements for preparing tea artists, and basic common sense of reception procedures).

Preparation and presentation

1, tea preparation

(1) can identify the main tea varieties, according to the requirements of tea preparation tea varieties.

(2) can complete the preparation of tea sets.

(3) The preparation of tea can be completed.

(4) The preparation of tea-making related products can be completed.

2, tea demonstration

① Appropriate water quality, quantity, temperature and brewing equipment can be selected when making tea.

② Can correctly demonstrate the brewing of green tea, black tea, oolong tea, white tea, black tea and scented tea.

③ Be able to correctly explain every step of tea art. ..

Service and sales

1, tea service

(1) You can recommend the corresponding tea according to the customer's situation and different seasons.

(2) Introduce tea allusions in time to stimulate customers' interest in tea tasting.

Step 2 sell

(1) can read customers' psychology and promote tea and tea sets in time.

② Be able to use the tea list correctly.

(3) can skillfully complete the packaging of tea sets.

(4) Be able to complete the checkout of the teahouse.

⑤ Can guide customers to store and keep tea.

⑥ Can guide customers to maintain tea sets.

Intermediate reception

well-behaved

1 can maintain a good gfd.

2, can effectively communicate with customers.

Preparation and presentation

1, tea preparation

(1) can identify the main grades of tea.

② Ability to identify the quality of commonly used tea sets.

③ Be able to correctly configure tea sets and performance tables.

2, tea demonstration

(1) Select and configure the corresponding music, clothing, flower arrangement, incense and tea hanging according to the requirements of different teas.

(2) Can make more than three kinds of tea performances.

Service and sales

1, tea service

① Be able to introduce the different characteristics of clear drinking method and mixed drinking method.

② Be able to introduce famous teas and springs from all over China to customers.

③ Be able to answer customers' questions about tea ceremony.

2, sales can be based on the sales of tea, tea sets, put forward suggestions for distribution.

Advanced reception

1. Etiquette can keep the image natural, decent and elegant, and can correctly use international etiquette.

① Basic knowledge of human aesthetics and communication principles.

② Matters needing attention in receiving foreign guests.

③ Basic knowledge of tea ceremony foreign languages.

2. The receptionist can tell the main varieties of tea and tea sets in foreign languages, and can make simple greetings to foreign guests in foreign languages.

Preparation and presentation

1, tea preparation

(1) can introduce the origin and quality characteristics of the main famous tea.

② Be able to introduce the styles and characteristics of main porcelain tea sets.

(3) can introduce the main famous teapot manufacturers and their characteristics.

(4) The vessels and costumes of ethnic tea can be correctly selected.

⑤ utensils that can be used to make tea.

2, tea demonstration

(1) Be able to master the operation of local flavor tea and minority tea (more than 3 kinds).

(2) Being able to independently organize tea performances and introduce their cultural connotations; (3) It can prepare mixed tea (more than 3 kinds).

Service and sales

1, tea service

① Be able to master the demand characteristics of tea consumers and create a harmonious business atmosphere in time.

② Be able to master the consumption psychology of tea consumers and guide their consumption correctly.

③ Can introduce tea culture tourism 1. Basic knowledge of consumer psychology.

④ Basic knowledge of tea culture tourism.

Step 2 sell

(1) According to seasonal changes, holidays and other characteristics. , formulate the teahouse consumer goods distribution plan.

② Be able to participate in or initially design tea exhibition activities according to the requirements of tea houses.

technician

Layout design of teahouse

1, and put forward the design requirements of the teahouse.

(1) can put forward the basic requirements of teahouse location.

(2) Be able to put forward suggestions on the design of teahouses.

(3) Different characteristics of teahouse decoration can be put forward.

2. The layout of the teahouse.

According to the style of the teahouse, display cabinets and service desks can be arranged.

(2) Being able to host the theme design of the teahouse and arrange tasting of different styles.

Tea Performance and Tea Party Organization

1, tea performance

(1) can be the main foaming property of antique tea.

(2) Be able to master a foreign tea performance.

③ Be able to introduce tea art skillfully in foreign languages.

④ Be able to plan and organize tea performance activities.

2. Tea party organizations can design and organize the basic knowledge of various small and medium-sized tea parties.

Management and training

1, service management

(1) Be able to make tea service program.

② Be able to formulate tea service items.

③ Be able to organize and implement tea service.

③ Be able to check the service work of tea artists.

(4) Be able to check the quality of tea and tea sets in the teahouse.

⑤ Be able to handle customer complaints correctly.

2. Tea training can formulate and implement the training plan of tea artists and the compilation method of teaching plans.

Senior technician

tea-things

1, tea service

① Be able to design tea drinks according to customer requirements and business needs.

(2) It can evaluate the grade of tea.

2. Tea health service

(1) to master the main technology of tea health care.

② Basic knowledge of health tea can be configured according to customers' health status and diseases.

Tea art innovation

1 tea creation

(1) Different tea performances can be created as required to meet the aesthetic requirements of tea.

② According to the theme of tea art, you can configure a new tea set combination.

③ According to the characteristics of tea art, new tea music can be selected.

(4) according to the needs of tea art, arrange a new costume set.

⑤ Be able to explain the cultural connotation of the newly created tea performance in words.

⑥ Ability to organize and train tea performance teams.

2. Tea party innovation can design and organize the basic knowledge of creative design of large-scale tea parties.

Management and training

1, technical management

(1) Be able to make the teahouse business plan.

(2) Be able to make the teahouse marketing plan and organize its implementation.

③ Be able to carry out cost accounting and reasonably price tea.

2. Personnel training

(1) can independently preside over tea training and write training handouts.

② Cultivate the ability of junior, middle and senior tea artists.

(3) Be able to instruct tea technicians.