1. Drug classification: Understand the basic classification of drugs, such as prescription drugs, over-the-counter drugs, traditional Chinese medicine and western medicine.
2. Drug name and ingredients: Be familiar with the names, ingredients, indications, usage and dosage, adverse reactions and other information of commonly used drugs.
3. Drug storage conditions: Understand the storage conditions of different drugs, such as light, moisture and cold storage. , to ensure the quality of drugs.
4. expiry date of drugs: learn to check the production date, expiry date and batch number of drugs to ensure that the drugs sold are within the expiry date.
5. Drug interaction: Understand the interaction between different drugs to avoid adverse reactions caused by improper medication.
6. Drug contraindications and precautions: master the contraindications and precautions of drugs and remind patients to use drugs correctly.
7. Pharmaceutical dosage forms: Understand the characteristics of different dosage forms, such as tablets, capsules, granules, oral liquids, etc. So as to provide patients with appropriate drugs.
8. Drug dosage calculation: learn to calculate the drug dosage according to the patient's age, weight and other factors.
9. Drug preparation: master the preparation methods of commonly used drugs, such as dilution and mixing.
10. Drug sales policy: Understand the sales policies of pharmacies, such as return and exchange regulations and member discounts.
1 1. Drug laws and regulations: Be familiar with drug-related laws and regulations, such as the Drug Administration Law and the Regulations on the Supervision and Administration of Medical Devices.
12. knowledge of drug safety: master the basic principles of safe use of drugs, such as no self-diagnosis, no abuse of antibiotics, etc.
Job responsibilities:
First, the salesperson should seriously study the laws and regulations on drug management, and be familiar with and understand the GSP terms and operation methods. Strictly abide by the quality management system formulated by the company, obey the work assignment of the store manager, standardize your behavior according to the service quality management system of the chain store, and wholeheartedly provide customers with satisfactory quality services.
Two, in strict accordance with the principle of drug classification management, display drugs, neatly placed, clearly marked, accurately indicating the name, origin, specifications, price, etc. , convenient for customers to buy.
Three, sales and deployment of drugs should correctly introduce the function, use, dosage, taboos, precautions, etc. Don't exaggerate and mislead customers.