Summary of cleaning staff 1 How to write it?
I am honored to be a cleaner in Yinxingyuan Community. This job is hard for me. From the first day, I treated this job with a rigorous attitude.
Cleaning is not worth mentioning in the eyes of many people. I thought so, too, but since I really came into contact with the actual work, I found it not easy. For the cleaning staff, we must not be careless. Corner, corner, window and corner are the focus of self-examination.
In Yinxingyuan community, I try my best to serve sincerely. (Corridor cleaning) Thanks to hard work, the achievements are obvious to all, and it has been affirmed and recognized by leaders and community owners.
During my tenure in Yinxing Community, my every step of progress has been warmly helped by company leaders and colleagues, and has also been understood and supported by most owners and tenants. If there is any merit in the work during this period, it is not because of my personal ability, but because we have a high-quality cleaning team and a group of enthusiastic and dedicated property management personnel. The purpose of this summary is by no means to whitewash myself, but to calmly review my work gains and losses during this period, sum up experience and learn lessons.
At this stage, on the one hand, we should grasp the basic situation of the community as soon as possible, on the other hand, we should ensure the normal work of the community. Due to the short handover time, many things can only be learned by doing. During this period, the daily work of cleaning mainly depends on the effective command of company leaders and the high consciousness of management personnel. During this period, we can actively report to the leaders when dealing with major events and take measures quickly. There are no serious mistakes, but there are still many problems in the details of the work. Fortunately, leaders and colleagues pointed out and remedied in time, without serious consequences.
These seven months' work has also exposed some problems, such as being relatively lenient with oneself and not paying enough attention to some details, which need to be improved in future work. At the same time, I hope I can have the opportunity to learn and master more skills in a more mature community and improve my professional level. Determined to put more time and enthusiasm into the post, complete all the work assigned by the company, and live up to the expectations of the company leaders.
Over the past year, I have been able to seriously study Marxism-Leninism, ideological theory, implement the spirit of the Third Plenary Session, work hard, be strict with myself ideologically according to party member standards, work diligently, be diligent and pragmatic in work style, and have successfully completed the work of leaders and departments at all levels. Work hard-
Ideologically, we should seriously study the theory, understand the spirit of the Third Plenary Session of the Party, pay attention to the situation at home and abroad by using television, computers, newspapers, magazines and other media, learn the basic knowledge of the Party and the literature and books on political thought, and deeply understand the spirit of Hu's speech as an ideological program and a guide to action; Actively participate in various political study and education activities organized by the party Committee; Actively publicize the party's principles and policies and the spirit of the company's party Committee to employees; Always keep in mind the purpose of serving the people and understand your responsibilities; Actively participate in grassroots construction, play an exemplary role in the work, and set an example for the broad masses of workers. At the same time, seriously study relevant business knowledge, and constantly improve their theoretical level and comprehensive quality.
At work, around the center of the company-work, control the relevant standards, be strict with yourself, and better complete various tasks. This year, we have mainly completed the following tasks: 1, 2, 3, 4, 5.
Style, can abide by the rules and discipline, unite with colleagues, seek truth from facts, optimistic, always maintain a rigorous and serious work attitude and meticulous work style, hard work. Carry forward the fine tradition of hard work and helpfulness in life, always be an honest man, work diligently, be hard and simple, always bear in mind party member's responsibilities and obligations, be strict with yourself, and always play an exemplary role.
How to write the summary of cleaner 2?
The year 2000 is drawing to a close. Looking back on our work in the past year, we are deeply moved. We entered Zhiyahui on May 25th. At that time, the environment was dirty, chaotic and poor, and there was almost no clean place. The building hasn't been cleaned for about a week, and the cleaners are complaining bitterly and don't know where to start. Because there is no pre-design and garbage room, every time we build a building and sweep a bucket of garbage, we have to transport it out, and the workload has increased a lot invisibly. The phenomenon of group rent is also very serious, and it is often exhausted at the end of the day. Although Director Miao mobilized us before entering the community, talked about the actual situation of Zhiyahui and the difficulty of the work, and gave us a lot of encouragement, there are still a few employees who can't stand the intensity of work and quit their jobs. Facing the owner's urgent mood and work pressure, under the leadership of the management office, we are struggling step by step.
After months of work, we are slowly on the right track. First of all, clean up the peripheral trash can. When we see a full trash can, we should first empty the trash can to keep the ground clean, and then clean the surrounding roads, including the domestic garbage under the window behind each building. In this way, we must persist in the ideological work of employees patiently and improve the service quality bit by bit. The lack of community itself has brought us many unfavorable factors. As for us, we should do a good job every day and try to reduce the complaint rate. Second, regularly clean up the small advertisements posted and scribbled in the building, and often go to the door to persuade the decoration workers to close the door, and don't put the decoration garbage in the passage. It is suggested that cleaners should not only do a good job in daily cleaning, but also avoid conflicts with owners. Because often a small matter will affect the overall situation. Resist uncivilized phenomena and clean up the toilet in the corridor in time. Cleaners also have a lot of grievances and encounter unpleasant things every day. There are too many uncivilized phenomena. It's clean here and dirty there. Every day, people are sweating and have to be complained. Employees really can't figure it out.
We can only do the ideological work of employees every day to make them correct their service attitude, that's all, stick to it. Our work still has many shortcomings. I hope the company can also care about our owners and give us more suggestions. Different problems have different solutions. Zhi Yahui's work is really difficult to do. Although the management office is also supporting and helping us, some things can't be solved in a day or two, such as the water problem, which has been talked about a lot, but has not been solved. The cleaners have to walk a long way to carry a bucket of water, and they have no complaints and are silent. Sometimes it's hot at work. It's really hard to take off your coat, stop for a bite and forget to wear clothes. It's really hard to keep working when you have a cold and a fever. For this job, for the recognition of the community owners, we also did our best. For the future, since we have done it, we must do it well. We should strengthen the training of employees, improve our service quality and make our service by going up one flight of stairs.
How to write the summary of cleaner 3?
Since I came to the company for one year, I have been able to study Marxism-Leninism, Mao Zedong Thought and Deng Xiaoping Theory seriously, implement the spirit of the Third Plenary Session of Yamato, work hard, be strict with myself ideologically according to party member standards, work hard and be pragmatic in style, and have successfully completed all tasks assigned by leaders and departments at all levels. Work hard-
Ideologically, we should seriously study Deng Xiaoping Theory, understand the spirit of the Third Plenary Session of Yamato Party, pay attention to the international situation at home and abroad by using television, computers, newspapers and magazines, learn the basic knowledge of the Party and relevant political and ideological documents and books, and deeply understand the spirit of the speech, and take it as an ideological program and step guide; Actively participate in various political study and education flows organized by the party Committee; Actively publicize the party's principles and policies and the spirit of the company's party Committee to Pan Bo employees; Always keep in mind the purpose of serving the people and understand your responsibilities; Actively participate in grassroots construction, play an exemplary role in the work, and set an example for Pan Bo employees. At the same time, we should seriously study relevant business knowledge and constantly improve our theoretical level and comprehensive quality.
At work, around the center of the company's work, in accordance with the relevant standards strict with themselves, to better complete the cleaning tasks in Chengdu. This year, we have mainly completed the following work.
In terms of work style, I can abide by the rules and discipline, unite with colleagues, seek truth from facts, be optimistic, always maintain a rigorous and serious work position and meticulous work style, and be diligent and hardworking. Carry forward the fine tradition of hard work and helping others, always be honest, diligent and thrifty, always bear in mind party member's responsibilities and obligations, and strictly demand that you always play an exemplary role.
Direction of future efforts: With the implementation of-,I will work harder, study hard, and strive to improve my cultural quality and work skills for-.
How to write the summary of cleaner 4?
-The New Year is coming. In summing up the harvest of this year, we also hope to have a new future. Unconsciously, I ended my year's work in my new post. Now, with the care, help and support of leaders and all comrades, I will focus on ensuring safe production, give full play to my post functions, constantly improve my working methods and improve my work efficiency, take "obeying leaders, uniting comrades, studying hard and working hard" as the criterion, always adhere to high standards and strict requirements, always put "safety first" strictly implement "six prohibitions" and resolutely put an end to the habit. All work tasks have been successfully completed. I always put learning in an important position and strive to improve my overall quality.
I. Work performance in the past year
(A) to strengthen the image and improve their own quality. In order to do the basic work of the team well, I insist on being strict with myself, pay attention to setting an example and treat others sincerely. First, I love my job and pay attention to dedication. Have a correct understanding of your work and value, correctly handle the relationship between bitterness and pleasure, gain and loss, personal interests and collective interests, adhere to professionalism, integrity and dedication, and second, improve your skills. After a year's study and exercise, I earnestly learn the strengths of others, get rid of my own shortcomings, humbly ask leaders, engineers and colleagues, and improve my skills through continuous study and exploration. (2) Be strict with yourself and constantly strengthen the construction of work style. Over the past year, I have been strict with myself, always taking plain, willing to pay and obscurity as my own criteria, and always focusing on rigor, meticulousness, sureness and hard work. At work, regulate all your words and deeds with systems and disciplines, strictly abide by various rules and regulations, respect leaders, unite with comrades, be modest and prudent, and constantly improve work style; Insist on doing things that are not good for the team. Work with team members with one heart and one mind, don't care about doing more and doing less, just hope to complete all the work successfully.
Two. Shortcomings in the work and the direction of future efforts Although some achievements have been made in the work in the past year, there are still some shortcomings, mainly because the management level is not strict enough, and efforts in learning and technology are not enough, and there is still a certain gap compared with experienced colleagues. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better. Timely put forward reasonable suggestions and solutions for leaders' reference to ensure safe production and stable gas supply in the station. In short, over the past year, I have done some work and made some achievements, but there are still many gaps from the requirements of leading comrades: my sense of work innovation is not strong and my creativity is not enough. In the future work, I will carry forward my achievements, overcome my shortcomings, and do all the work conscientiously with a highly responsible attitude. Pay more attention to my colleagues, unite all the team members to work hard and live up to the expectations of leaders and comrades. That's about it. Let's make a slight change.
How to write the summary of cleaner 5?
1. Responsibilities of cleaning staff in outpatient department
Work summary: Responsible for the cleanliness of outpatient and auxiliary departments, and create a good environment for medical treatment and examination.
Job responsibilities:
1. Responsible for the cleaning and disinfection of tables, chairs and beds in various departments and inspection departments.
2. Do a good job in surface cleaning and disinfection of telephones, computers and other electrical appliances and instruments.
3. Clean the outpatient stairs, corridors, handrails, doors and windows, walls and floors.
4. Responsible for the cleaning of tables, chairs and sphygmomanometers at the nurses' desks.
5. Assist the nurse to change the bed unit, usually once a week, and change it in time if it is dirty.
6. Clean public toilets and washrooms in time and strictly disinfect them.
7. Timely eliminate the patient's vomit, secretions, etc.
8. Clean up the dirt and garbage in the clinic in time. According to the requirements of disinfection and isolation, medical wastes and domestic garbage are classified, packaged and cleaned before work, and garbage trucks are cleaned and kept.
9. Check and collect the clothes of medical staff, clean and check the clothes, put them in order, establish a register of clothes and work clothes, and check them daily.
10. Assist the security guard to keep the patient's rain gear in rainy days, distribute bags, and be responsible for cleaning and drying the ground.
2. Responsibilities of emergency cleaning personnel
Work summary: Clean up the emergency area in time and comprehensively to provide a clean environment for emergency medical treatment.
Job responsibilities:
1。 Scrub the appearance of beds, tables, chairs and instrument cabinets in the rescue room, treatment room and observation room several times a day.
2. Wash the blood and vomit on the ground and walls of the emergency area with disinfectant in time.
3. Responsible for cleaning up the tables, chairs, cabinets and bookshelves in the doctor's office, nurse station and duty room, and timely handling useless specimens, papers and patients' relics according to the requirements of medical staff.
4. Keep the appearance of telephones, computers and other medical devices and other medical AIDS clean and tidy.
5. Strengthen the key disinfection of tables, chairs, doors, handrails and bathrooms.
6. Replace the garbage bags in the emergency area in time.
7. Complete the tasks assigned temporarily.
8. Check and collect the clothes of medical staff, clean and check the clothes, put them in order, establish a register of clothes and work clothes, and check them daily.
3. Ward cleaning staff job responsibilities
Job Description: Responsible for the ward and the office of medical staff, providing a comfortable and clean environment for the ward.
Job responsibilities:
1。 Clean the beds, tables, chairs, cabinets, lamps, equipment belts, doors, windows, walls and floors in the ward.
2. Do a good job of cleaning the "two pots and one mirror" (washbasin, bedpan and mirror).
3. Keep the ward corridors, doors, windows, walls, floors, handrails and stairs, elevator doors and signs clean.
4. Keep the tables, chairs, cabinets, refrigerators, pools and the surrounding environment of the nurse station clean and tidy.
5. Be responsible for cleaning the doors and windows, tables and chairs, walls, floors and bathrooms of the doctor's office, duty room, dressing room and treatment room.
6. Mops should be marked with four colors: red, yellow, blue and white, and operated separately (red mop toilet, yellow mop corridor treatment room, blue mop ward, white mop duty room and lounge).
7. Wipe a rag on the bed and follow the rag mark. After finishing, soak the towel in disinfectant for 30 minutes in bed, then pick it up and dry it.
8. Drinking water supply in the ward every morning.
9. Clean and disinfect the boiling water room, dirt room and trash can.
10. Take care of the medical staff's clothes, send them out for counting and collection, clean them, send them out for counting and sorting, establish a register of clothes and work clothes, and count them daily.
Four. Job responsibilities of cleaning staff in operating room
Job Description: Responsible for cleaning the operation area and providing a good operating environment.
Operating system
1。 In strict accordance with the regulations of the operating department, operating room work clothes, pants, hats, masks and gloves must be replaced before going to work.
2. Do a good job of cleaning and disinfecting the operating table, tables and chairs, walls, floors and instrument cabinets.
3. Thoroughly clean and disinfect the beds, tables, chairs, cabinets, glass doors and windows in the preoperative preparation room and postoperative resuscitation room.
4. Keep the nurses' desks, duty rooms, dressing rooms and bathrooms clean and hygienic.
5. Deal with the garbage in the operating room in time, and put it into garbage bags of corresponding colors according to regulations.
6. Stack the worn surgical gowns and pants in a unified way and put them into the designated cloth bag.
7. Keep the floors, walls, doors and windows, elevator halls and stairs of the corridor clean.
8. It is forbidden to wear rings, watches and other accessories to prevent cross infection.
I. departmental objectives:
1, qualitative target
The qualitative goal is relatively stable, long-term and sustainable, which is the key goal of the development of this department. The qualitative indicators that hospital customer service centers need to focus on mainly include:
(1) departmental process design objective: All key process designs related to hospital service centers must be in place.
(2) departmental training objectives: the training plan for the business, skills and ideas of departmental personnel must be put in place.
(3) Implementation goal of management system: design and improve the rules and regulations of various departments to ensure that the implementation of the system must be strict and complete.
2. Quantify objectives
Quantitative objectives are quantifiable, easy to evaluate and implement, and key objectives related to departmental development.
(1) The service quality management objective that the department must strictly monitor, that is, the service satisfaction among customer satisfaction;
(2) Related indicators of hospital brand: such as popularity, reputation and loyalty;
(2) Department management indicators issued by the hospital: customer management compliance rate.
(3) Operating performance indicators issued by the hospital: such as the proportion of old customers, the completion rate of word-of-mouth customers, the on-site transaction rate, the appointment rate to the hospital, the number of members in the member center, the number of newly developed members, the number of member activities, etc.
For the customer service center, although quantitative indicators have the advantage of convenient assessment, they should not be too complicated.
Business performance indicators are the key to assessment, and service satisfaction is the basis of departmental assessment.
Second, the functional positioning:
This department is the main management and implementation department of hospital services, and also the main department of relationship marketing and membership expansion. The management work involved includes:
(1) telephone and network consultant
(2) Guide doctors
(3) Assistant to the outpatient doctor
(4) Membership activities and developers
Including the implementation, supervision and management of the above-mentioned personnel, customer service center, consultation center and member center.
Third, the department responsibilities:
Including business responsibilities, service management responsibilities and functional management responsibilities:
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