Work plan of quality supervisor 1 In order to establish the consciousness that quality is the life of the enterprise, ensure that quality is the future defender of the enterprise, and create an excellent corporate image with high-quality products. According to the task objectives of GK thermal insulation mortar output 1 10,000 tons, GK rubber powder output of 5,000 tons, GK anti-crack mortar output of 9,000 tons and GK interface mortar output of 500 tons in 20xx, the quality department has formulated the following work plan:
First, establish a total quality management system.
At present, there is a serious shortage of human resources in the quality department, with only two people, including the minister 1 and the chemist 1. But the scope of responsibilities is very wide, including: feeding, process control, warehousing, delivery, complaint handling, as well as system improvement and department establishment. Therefore, quality management needs more and more systematization and standardization.
Second, raw materials and formula control
Due to the influence of product characteristics and packaging requirements, some incoming materials can not be inspected in time and effectively, and only the surface phenomenon, humidity and fineness can be preliminarily judged and confirmed, but these links may lead to production delay and unstable product quality, causing customer complaints and quality target assessment. In view of this, it is necessary to strengthen the source control, that is, the quality assurance control of suppliers, and stabilize the quality of incoming materials through the audit of supplier system and the tracking of quality improvement activities.
At present, the quality and performance of thermal insulation materials have reached the best. Under the condition of stable quality, the formula can be adjusted appropriately, thus reducing the cost. (Note: it can only be adjusted according to the stability of production) Quartz sand, the main raw material in anti-crack mortar and interface mortar, can be replaced by river sand when the construction allows, so as to reduce the cost.
Third, process control.
In view of the fact that the qualified rate of finished product quality is 65,438+0,000%, and in order to ensure the expansion of subsequent production scale, it is planned to adopt the method of combining self-inspection of production department and quality department (production inspection+finished product sampling+delivery confirmation). Of course, inspection is only a means of quality assurance, which will inevitably lead to the outflow of defective products and increase the cost. Therefore, the most effective way is to improve the quality awareness of production operators, strengthen the concept of quality standards, and control the quality of products from the source, so as to ensure that production is inspection, products are good products, and product quality can be better controlled. To this end, it is necessary to implement:
1. Make the defective products into templates and put them in conspicuous places in each process.
2. Show all kinds of bad pictures complained by customers and stick them on each process to guide production.
3. Make the corresponding standard into an intuitive file, which is convenient for the operator to check.
4, workers' quality awareness education and training
5, regular quantitative inspection, make inspection records.
6, the quality control of each process.
7. Deal with the abnormal situation at the production site immediately.
Four, after-sales customer complaint handling
Handle customer complaints in time, find out the reasons, formulate improvement measures in time, implement the improvement measures in the process, and confirm the effect. Maximize product quality.
In the new year, we have the previous experience, but we are also facing new challenges. We must work harder, concentrate more, be more patient and be more careful to finish the work in the coming year, and achieve quality first.
Work plan of quality supervisor 2 The new year is about to start, which has great responsibility for quality work and completes various tasks for the park. In order to maintain the momentum of quality improvement, we must persist in speeding up the work of getting familiar with quality. In order to ensure the plan, sum up the past experience and implement it. Make the following work plan.
Clear work plan
Making a good work plan is a direction of work, so you can start work. You can't ignore every detail in your work. Learning is a mission, and giving up learning means giving up progress. Learning is a lifelong task and a long-term practice, which can run through one's work. As a quality control profession, it is responsible for consumers. Ideologically, we should attach great importance to product requirements and meet the national testing standards. Match the company's products with the social awards.
Prenatal sample processing standard
Carefully review the samples before production. Once the batch of samples is qualified, it is the correct bulk sample. Only this office is used for bulk production in the factory. Before mass production and operation, it is necessary to make a sample, which is called prenatal sample, and prenatal sample is also called sealed sample. When making sealed sample clothes, all main dressings must use correct materials.
Track quality delivery date
Good at communicating with customers in words and language. Forecast the demand, capacity and material supply of processing customers in order to arrange production and delivery. It is necessary to conduct a comprehensive and detailed inspection of product size, workmanship, style and technology. Issue inspection report (initial/intermediate/final stage of mass production) and rectification opinions, and leave one copy in the factory after being signed and confirmed by the person in charge of the processing plant, and one copy by fax to the company.
Tail inspection requirements
1. The quality of fabrics and accessories meets our requirements, and the bulk goods have been confirmed by our company or the inspection report of an authoritative certification body;
2, the style and color matching are accurate;
3, the size is within the allowable error range;
4. Excellent workmanship;
5. The products are clean, tidy and best-selling; The packaging is beautiful, the proportion is correct, and the carton size is appropriate.
Daily work requirements
Do a good job of inspection, recording and evaluation, and find out your own shortcomings. We should seriously and strictly correct the shortcomings in our work in time. Make quality really and effectively promote the quality requirements of our company. Establish a sense of service, find a good position and be an assistant to the quality department.
Work concept
Familiar with products, understand the characteristics and components of raw materials. Understand the characteristics, styles and quality of products, so as to communicate with production personnel. Do a good job every day, be neither arrogant nor impetuous, and study harder.
Quality communication analysis requirements
1: communication skills: eloquence, skills. Good at communicating with customers in words and language. Quality work involves the processor, and communication language is easy to make faster and better responses and decisions.
2. Analysis ability: analyze the ability of the processing plant, and the production progress is consistent with the delivery date of the order, without advance or delay.
Team concept
The company is a team, and colleagues should be tolerant of others. We are a big family and need to help each other. Every colleague constantly innovates his thinking, such as making the best use of people and things. The key still depends on the company's top management. As a member of the company, I am willing to do my best, do my best and concentrate on winning the new pattern.