Internal medicine plays an extremely important role in clinical medicine. It is not only the basis of clinical medicine, but also closely related to them. I have compiled a summary report on the work of nurses in cardiology department for you, hoping to help you.
With the support and help of the leaders, all the nurses in the internal medicine department successfully completed all the nursing work assigned by the leaders, and completed more than 95% of the nursing plan this year. The work in 20xx years is summarized as follows:
First, seriously implement the rules and regulations.
1, our department reiterated the responsibilities of nursing staff at all levels, defined the post responsibility system and nursing work system, and ensured that nursing work was carried out in accordance with operating procedures.
2, adhere to the inspection system:
(1) It is required to check the doctor's advice every day and make records.
(2) Nursing operation requires three checks and eight pairs.
(3) Insist on filling in infusion cards, and no nursing mistakes occurred in the past year.
3. Conscientiously implement routine internal medicine and specialized nursing, and insist on filling in all kinds of information and data registers.
Second, strengthen the construction of medical ethics of nursing staff.
1, continue to implement the code of conduct for nurses and implement the civilized language of nurses in daily work.
2. Conduct medical ethics and professional ethics training for all nurses to improve the doctor-patient relationship. Our nursing work is well received by patients and their families.
3. Medical ethics satisfaction questionnaire was distributed to inpatients, and the satisfaction survey results were above 95%.
4, the department held a regular public holiday symposium every month, solicit opinions from patients, to meet the demands of patients to the maximum extent.
5. Conduct pre-job professional ethics education, rules and regulations, nurse code of conduct education, basic nursing knowledge, specialized disease knowledge and nursing technology operation assessment for new nurses, and those who pass the examination will be given posts.
Third, strengthen the management of hospital infection.
1, strictly implement the disinfection and isolation system.
2. Insist on air culture in the disposal room every month.
3. Insist on ultraviolet disinfection of the disposal room every day, and make records. Dust the ultraviolet lamp with anhydrous alcohol every half month, and make records.
4, disposable goods can be destroyed in time after use, centralized processing, and regular inspection and supervision, record.
5, ward adhere to ultraviolet disinfection every day, ventilation for half an hour in the afternoon.
6, medical waste according to the process of transshipment, and recorded.
Four, the successful completion of the special inspection of key diseases
1, improve traditional Chinese medicine nursing routine and syndrome differentiation nursing.
2. Carry out rehabilitation health education and guidance with Chinese medicine characteristics, which has been well received by patients.
3. Carry out TCM nursing skill operation training focusing on cupping and scraping.
4. Make continuous improvement measures of TCM nursing quality, actively improve and record, and the effect is good.
Fifth, improve the professional quality of nursing staff.
1. Conduct three basics and three strictness training for on-the-job personnel and organize theoretical assessment.
2, the department organizes business study every week, the content is the basic theoretical knowledge of nursing, professional knowledge.
3. Insist on nursing rounds once a month, discuss nursing diagnosis and nursing measures, and improve professional quality.
4. Pay attention to the collection of nursing service demand, obtain hot demand and feedback information by issuing nursing job satisfaction questionnaire, and put forward improvement measures in time to motivate nurses to work and mobilize their enthusiasm.
5. Strengthen the study of nurses' etiquette culture, strengthen nurses' awareness of modern nursing culture, standardize nursing operation terms and nurse-patient communication skills, cultivate nurses to establish good professional ethics and improve the quality of nursing staff.
For hospitals, departments and individuals, the second half of Fan's report on the work of nurses in cardiology is a half year of transformation, growth and progress, because our internal medicine department finally has its own home. In the past six months, we have been faced with challenges and opportunities. After half a year's work and study, I have made qualitative changes, grown rapidly, and defined the goal of forging ahead. The internal medicine nursing in our hospital follows the service tenet of "patient-centered, improving medical service quality" advocated by hospital management, conscientiously implements this year's nursing work plan, and improves various nursing rules and regulations, service processes, hospitalization environment, strengthening nursing quality control and maintaining continuous improvement of nursing quality according to the basic requirements of hospital nursing service quality evaluation standards and standard assessment rules. The nursing work in the second half of 20xx in our department is summarized as follows:
First, implement nursing training plan to improve the professional quality of nursing staff.
1, three basics training for nurses at all levels, organizing theoretical examinations and technical operation examinations every month.
2. Ask questions twice a week in the morning, including basic theoretical knowledge, nosocomial infection knowledge and specialist knowledge.
3. Organize general nurses to learn basic nursing knowledge.
4. Organize general nurses to study the core system of hospital nursing.
5. Every nurse can master the first aid technique of cardiopulmonary cerebral resuscitation.
6, nursing staff at all levels to participate in the theoretical examination, hospital knowledge examination, technical operation examination organized by departments and hospitals.
The second is to improve the service process and improve the service quality.
Implement the "first-in-charge responsibility system", standardize the service process of receiving newly admitted patients, popularize standardized terms in the service process, provide various conveniences for patients, take the initiative to inquire about the rehabilitation of discharged patients within half a month and record the interview contents, listen to the opinions of patients and caregivers on nursing services extensively, find out the causes of existing problems, put forward rectification measures, and continuously improve the service quality. Patients and their families did not complain for half a year, and the patient satisfaction rate of the service quality survey organized by the hospital was 100%.
Third, improve the nursing rules and regulations and operating procedures, and put an end to nursing errors and accidents.
Nurses carry out safety awareness education every week, find out unsafe factors in their work, put forward rectification measures, eliminate errors and hidden dangers of accidents, conscientiously implement various nursing rules and regulations and operating procedures, give play to the role of quality control teams in departments, and regularly and irregularly check the implementation of various nursing systems. The incidence of major nursing errors and accidents is zero.
Fourth, the writing of nursing documents should be accurate, objective and continuous.
Nursing documents are legal documents, which are the objective basis for judging medical disputes. They should be carefully considered in the writing process, which can objectively, truly, accurately, timely and completely reflect the changes of patients' condition, constantly strengthen the significance of formal writing of nursing documents, make every nurse correct his writing attitude, and strengthen supervision and inspection at the same time. Each shift checks whether the records of the previous shift are defective, the quality control team checks regularly, the head nurse checks regularly and irregularly, and the final quality inspection of the discharged medical records.
Fifth, standardize ward management, establish a people-oriented hospitalization environment, and enable patients to achieve the best physical and mental state of receiving treatment.
The ward is ventilated regularly every day, keeping the ward quiet, tidy and fresh, providing safe and effective protective measures for patients with consciousness disorder, implementing post responsibility system, nursing patients according to grading nursing standards, implementing health education, strengthening basic nursing and case nursing for critically ill patients, meeting the reasonable needs of patients and their families, nursing hospitalized patients 1 person or more in the first half of the year, rescuing patients, and first-class nursing patients for * * * days without nursing complications.
Six, the first aid items intact rate reached 100%, first aid items to implement the "four fixed" management.
Specialist personnel shall conduct a comprehensive inspection once a week, and the head nurse shall conduct weekly inspection and spot check at any time to ensure that the first-aid articles are always in an emergency state.
Seven, according to the hospital infection management standards
Strengthen the management of medical waste, improve the management system of medical waste, organize the classified treatment process of medical waste, and carry out special evaluation. The part-time monitoring nurses in the hospital infection group can perform their duties seriously, so that the monitoring indicators of hospital infection can meet the quality standards.
Eight, there are still many shortcomings in the work:
1, basic nursing is sometimes not in place, and the sanitary treatment of newly admitted patients in individual shifts is not timely, and they are uncomfortable lying down.
2. Ward management needs to be improved, and patients carry more items.
3. Some nurses don't have a strong sense of sterility, they don't wear masks during aseptic operation, and disposable sterile articles are not treated in time after use.
4. Sometimes there are some defects in the writing of nursing documents, such as missing items, missing records and lack of continuity in content. Especially after the simplification of nursing records, the requirements for the writing quality of nursing records have declined, which is what I urgently need to improve and strengthen.
5. Health education is not deep enough and lacks dynamic continuity.
Summary report on the work of nurses in cardiology department Fan Wensan's time flies, and the end of the year will come in a blink of an eye. Looking back on my work as a head nurse for one year, I have many feelings in my heart. The work since 20xx is summarized as follows:
First, strict management and effective coordination
Over the past year, under the leadership of the nursing department and the director of the department, we have been strict with ourselves from all aspects, taken the lead in doing well the work of the department, especially the nursing work, boldly managed, and conscientiously implemented the work system of the hospital and the department, ensuring the steady progress of the work of the department. Actively cooperate with the director to do a good job in medical coordination and guide everyone to do a good job in medical communication; Find and solve some frictions and contradictions in time, enhance the cohesion of departments, and make Chinese medicine departments become a warm family; Let doctors and nurses work in a state of physical and mental pleasure, and also create a warm and harmonious hospitalization environment for patients.
Second, pay close attention to nursing business training
As a comprehensive department of integrated traditional Chinese and western medicine, our department is faced with many miscellaneous diseases, many intractable diseases and weak nursing specialty. Correspondingly, among 12 nurses in Chinese medicine, only 1 graduated from the nursing college of integrated traditional Chinese and western medicine, and the rest graduated from the nursing major of western medicine, and only learned the basic knowledge of Chinese medicine at school; With the continuous development of the training of "specialist nurses" in western medicine, the characteristics and advantages of specialist nurses are becoming more and more obvious. Traditional Chinese medicine nurses have no specific professional knowledge and development direction, which affects the enthusiasm of this group and the stability of the team to a certain extent, and also has a negative impact on the quality of nursing work in wards.
In view of this reality, I decided decisively: start from me and train all the staff. Through the combination of business lectures and business rounds, department directors and doctors participated in the training of common diseases in internal medicine, including respiration, circulation, digestion and nervous system, systematic training of basic knowledge and common skills of traditional Chinese medicine, and even training of conservative treatment and nursing knowledge of some general surgery and orthopedic diseases. After a year of systematic training, the assessment results show that nurses have a comprehensive understanding of the common diseases of the above systems, which not only improves their professional and technical level, but also greatly enhances their confidence in their own and departmental development. Since then, I have adopted the daily strengthening method, constantly combined with the existing cases in the ward to strengthen the trained knowledge, and finally built a nursing team with excellent skills and Chinese medicine characteristics.
Third, try cultural management and strive to make characteristics.
Years of experience as a head nurse have made me deeply realize that it is important for a team to standardize its behavior, but it is more important to change its thinking and sublimate its inner world, so that the external cause of "head nurse management" can play a role through the internal cause of "personal quality" of nurses. To this end, I have taken a series of measures: on the nurses' shift schedule, I will send them a life and workplace sentiment every week; Hold a small blackboard newspaper of "Angel Heart Talk"; Use the morning meeting to tell them some inspirational, philosophical and other short stories to arouse their thinking about life and career. In a subtle way, the humanistic quality of our Chinese medicine nurses has been greatly improved. Finally, a virtuous chain of "I use humanistic knowledge to change nurses-nurses manage themselves effectively-improve the quality of nursing work" was created. In recent years, not only the construction of TCM nursing culture is flourishing, but also all the work objectives are successfully completed. In the previous provincial and municipal inspections, our Chinese medicine department was famous for its charging standards, and every time we welcomed the charging inspection, we did not lose a point to the hospital. In the evaluation and inspection of professional ethics, the health education and nursing service of traditional Chinese medicine won the affirmation and praise of the participating experts.
Fourth, pay attention to service details and improve patient satisfaction.
For example, in terms of health education for patients, most departments rely solely on oral education by nurses, but through long-term observation, I found a drawback: nurses talk less, the content is incomplete, and they talk more, because time is limited, they can speak quickly and have no focus, so that patients can't remember at all. To this end, I made an outline of the content of admission education as the content of oral education for nurses, and input the details into the computer. After the general education, the nurses sent detailed information to the patients, which played a very good role. Similarly, there are "propaganda of nasal feeding knowledge", "retention method of sputum culture specimens" and "precautions for retention of urine culture specimens". This kind of oral and written publicity not only helps patients to master it, but also saves nurses a lot of time, so it is well received by everyone.
Five, continuous learning and summary, improve their own quality.
As the saying goes, it takes hard work to strike while the iron is hot. While doing a good job in nursing management in departments, we should persist in learning new knowledge, constantly sum up clinical nursing experience and improve our comprehensive quality. 20xx took the psychological counselor exam in May, hoping to get the third-level psychological counselor certificate in August. Over the past year, he has published 3 academic papers and 1 poem/kloc-0 in national and provincial magazines, and 2 papers in the journal of our college.
Shortcomings and efforts of intransitive verbs
Facing my patients and my department, I can frankly say that I have been working hard for you! However, facing myself, I know there are still many shortcomings in my work. For example, scientific research is an important driving force for the progress and development of nursing work, but the nursing scientific research projects in our Chinese medicine department are still blank; For another example, sometimes, the requirements are too strict, and I have even seen the tears and helplessness of nurses. Therefore, looking forward to the future, I am full of confidence in the work of head nurses in the new year. As a head nurse, my efforts are:
1, strive for a breakthrough in nursing scientific research;
2. Combine leniency with severity to make your management style more mature.
20xx is a gratifying year, a bumper harvest year and a vigorous year! Under the correct leadership of the hospital leaders and the joint efforts of all medical staff, the management system of our hospital has been gradually standardized, the working procedures have been further improved, academic discussions have been carefully promoted, and the business field has been steadily expanded. The staff of each department are conscientious in their respective posts, which makes the hospital as a whole show a good development trend of gradual and healthy progress!
Since I entered the hospital in July of 20xx, with the help of all my colleagues, I quickly learned about the personnel structure, software and hardware equipment of the hospital, so that I could quickly enter the role and devote myself to my work. In the further work, I also put forward my own suggestions on some aspects of hospital nursing work, and actively began to implement them step by step after being recognized by hospital leaders.
A few months later, thanks to the trust of the hospital leaders in my work, I was entrusted with a heavy responsibility and handed over the burden of the head nurse to me. In order to make the work detailed, practical and solid, I pay more attention to observing every member of our nursing team, discovering their temper and personality, grasping the advantages and disadvantages of their work, making targeted work plans according to their different characteristics, and completing the scheduled work goals one by one in an orderly manner. However, as I just came to the hospital and am a young man with a special lack of work experience, I realized that if I want to do a good job, I must try my best to care for everyone in my life, be close to every heart in my thoughts, and resolve every stumbling block that may become my work. I should not play with fake condoms and flowers at the moment, be strict with myself, set an example, and drive all nursing staff to improve themselves ideologically and forge themselves professionally, which is better and better.
Through a period of work practice, I have a deeper understanding of the responsibilities of a head nurse. I will work harder to bring this nursing team, assist the work of various departments, successfully complete the nursing task, communicate with doctors in various departments and master the situation of each patient in detail, so as to better complete the nursing task, better serve the patients and establish a brand for the hospital!
We know that the development and progress of the hospital can not be separated from a united leading group, the concerted efforts of Qi Xin, the medical staff, and the unremitting pursuit of this cause! There is a dream in the heart, and there is a direction for action. In the new year's work, I will further clarify my work goals: to be a good instructor in thought, to be a good counselor in business, to study hard and work hard, and to strive to make the professional level of nursing staff in the whole hospital go up a step, so that every nursing staff can realize their own value in their own jobs and lay a solid foundation for our hospital to achieve bigger and stronger development goals!
I will try my best to do the following work in 20xx:
Abide by the law, strictly abide by the rules and regulations of the hospital, be strict with yourself, set an example, approach everyone with heart, infect everyone with personality, and strive to build a more cohesive nursing team;
Actively participate in public health emergencies and the rescue and nursing of critically ill patients in our hospital; Dress as required, clean and tidy, do not wear heavy makeup, do not wear jewelry;
In strict accordance with the code of conduct, nursing staff should be patient-centered, be considerate in service, kind in attitude and civilized in language, and be four-hearted, two-satisfied and four-like (careful treatment, careful nursing, family members' peace of mind and patients' peace of mind; Patient satisfaction and leadership satisfaction; The same day and night, the same leader and absence, the same check and no check), patients' satisfaction with nurses is above 95%.
Cooperate with each other, actively cooperate with the work of various departments, and successfully complete various nursing tasks;
Constantly improve their own quality, and carry out business study for all nursing staff in a planned and targeted manner, conduct regular assessment and make records.
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