1 and 12369, that is, "12369", are the environmental protection hotline of the Ministry of Environmental Protection of China. Citizens, legal persons or other organizations report environmental pollution or ecological destruction to the competent environmental protection departments at all levels by calling the environmental protection hotline, and request the competent environmental protection departments to deal with it according to law;

2. The national unified hotline for environmental protection reporting was opened by the provincial environmental protection bureau and the environmental protection bureau of the national assessment key city before July 3, 200654381,and all other environmental protection bureaus above the county level were opened before February 3, 200654381. Areas that have opened other hotline numbers for environmental protection reports should be gradually changed to the national unified "12369" number. General pollution problems are accepted by the environmental protection bureau of the jurisdiction. In case of serious environmental pollution, you can directly report to the "12369" city command center. Belonging to the jurisdiction of the environmental protection department, belonging to the municipal level, handled by the municipal level; If it belongs to a certain district, it will be handed over to the environmental protection department of the district. Some things that are not under the jurisdiction of the environmental protection department, such as urban garbage disposal, 12369 will not send special personnel to the site, but will be handed over to relevant departments for handling.

Legal basis: Article 41 of the Constitution of People's Republic of China (PRC).

People's Republic of China (PRC) citizens have the right to criticize and make suggestions for any state organ or state functionary; Any state organ or state functionary has the right to lodge a complaint, accusation or report to the relevant state organ for illegal or dereliction of duty, but shall not fabricate or distort facts to make false accusations or frame up.

For citizens' complaints, accusations or exposures, the relevant state organs must find out the facts and be responsible for handling them. No one can suppress it, and no one can retaliate.

People who have suffered losses due to the infringement of civil rights by state organs and state functionaries have the right to compensation according to law.

Article 42

People and citizens in China have the right and obligation to work.

The state creates employment conditions through various channels, strengthens labor protection, improves working conditions, and improves labor remuneration and welfare on the basis of developing production.

Labor is the glorious duty of all citizens who have the ability to work. Workers in state-owned enterprises and urban and rural collective economic organizations should treat their own labor as masters. The state advocates socialist labor competition and rewards model workers and advanced workers. The state encourages citizens to engage in voluntary labor.

The state provides necessary employment training for pre-employment citizens.