If you have any questions about the after-sales reminder of SAIC Volkswagen, you can call SAIC Volkswagen at 4008201111. SAIC Volkswagen after-sales Techcare24-hour road rescue service, always guarding for you.
What can you do for road rescue when you drive in an emergency? The fuel is used up, and you are far from the next gas station. You drove well the day before, but the car won't start today. Don't be afraid, we have 24-hour road rescue service, always guarding you.
Headquarters switchboard: 86-2 1-5956 1888. If there are other unresolved problems, you can also call the headquarters for consultation. Usually, the employees of the 4S shop will be contacted first for vehicle use problems. If there is something wrong with the vehicle itself, you can complain to the official.
Manual customer service:
Manual service refers to the process of communication between customer service and customers, and is responsible for handling accounting request, account maintenance, service distribution, time arrangement, general information, etc. Manual service is usually conducted by telephone, but it can also be conducted by email, fax, chat, self-service or mail.
Pre-sales services: market research, product design, product description and consulting services.
Sales service: the services provided by the seller to the buyer during the product transaction, such as reception service, delivery service, product packaging service, etc.
After-sales service: any service related to the goods sold and beneficial to the buyer's characteristics, mainly including delivery, installation, product replacement, repair, maintenance and technical training.