Training effect
Standard of
What is the effect of the training? Simply put, it refers to the benefits that companies and employees get from training. For employees, welfare means learning new knowledge or skills; For the company, the benefits include
customer satisfaction
The increase of market share is ultimately the increase of enterprise benefits. The effectiveness of training is often reflected by the training results, which refer to the standards used to evaluate training, and these standards have become the standards of training effectiveness.
Generally speaking, the standard of training effect is often manifested in the following aspects.
1. The growth of employee knowledge. Through training, employees can have the basic knowledge necessary to complete their jobs, and they can well understand the basic situation of enterprise management, such as development prospects, strategic objectives,
Management policy,
Rules and regulations and so on.
2. The improvement of employees' skills. After training, employees have completed the skills necessary for their work, such as negotiation skills,
Operational skills,
Interpersonal skills, etc.
3. Employees
A change of attitude
. Through training, the relationship of mutual trust has been established between enterprises and employees, and the trust of employees has been enhanced.
professional spirit
, cultivate the team spirit of employees; At the same time, it also increases the initiative of employees to adapt to and integrate into corporate culture.
4. Changes in employee behavior. The improvement of employees' knowledge and skills and the positive change of work attitude are mainly reflected in the action of applying new knowledge and skills to practice and solving difficulties and problems encountered in previous work after employees return to work; Change the original work attitude, enhance the sense of responsibility and teamwork spirit of enterprises, and actively contribute to the development of enterprises.
5. The increase of enterprise benefits. Employees will apply the training results to their work in time, improve the quality of products and services of enterprises, reduce the production costs of enterprises, and ultimately improve customer satisfaction and increase enterprise benefits.
Through the above criteria of employee training effectiveness, the following objectives can be achieved:
(1) has been reduced
Employee turnover rate
. We have introduced the principle of "232". The better you train, the more willing he is to stay in your enterprise.
(2) Let employees adapt to work, which can reduce mistakes and save time. Tell him what he needs to do and the rules and regulations, so that he can make fewer mistakes, save time and improve the efficiency of the company accordingly.
(4) Help new employees to be competent for their jobs more quickly.
(5) Enhance the stability of enterprises. In fact, in other words, it is to reduce the wastage rate.
(6) Reduce employee complaints. No one will complain when employees come in. A good training will reduce employees' anxiety and complaints and make them really concentrate on their work.
Staff training management is the main means to ultimately improve the efficiency of enterprises, which can effectively improve the loyalty and business proficiency of employees. Enterprise employee training needs a complete enterprise management and employee training management scheme to achieve the above objectives.
Strengthening staff training can improve
Enterprise competitiveness
Realize that
Enterprise strategic objectives
; On the other hand, the personal development goals of employees are unified with the strategic development goals of enterprises, which meets the needs of employees' self-development, mobilizes the enthusiasm and initiative of employees and enhances the competitiveness of enterprises.
cohesive force in enterprise
. Giving full play to the positive role of training in enterprises and establishing an effective training system are the prerequisites to achieve this goal.